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I am so sad to be writing this review. I so so wanted to write a positive review of our stay as we had a lovely time in beautiful Stratford and we enjoyed most aspects of our visit. It’s clear that this is a very...More
Two day spa break with friends in a great location. Pool and fitness areas were good and spa treatments excellent. Great to be able to walk into the centre of beautiful Stratford where the local shop assistants were remarkably friendly.
Back in the hotel the...More
Drive up to this lovely Tudor building with immaculate grounds and then it goes down hill rapidly! Reception staff unhelpful, also later proved on more than one occasion that they stand by the phone and don't answer it. You then have to take a drive...More
We stayed overnight for our 10th Wedding Anniversary, we enjoyed a few drinks in the Manor bar, there was a wedding on but we never felt like we were forgotten about. Every single member of staff was pleasant and welcoming. We used the pool, sauna...More
I won't deny I had issues in booking my treatments before arrival, I was also surprised (given the historic hotel) how modern the adjoining spa was, so my expectations where not high.....that said upon arrival my therapist Lydia was Excellent and I couldn't fault the...More
I visited this hotel today with a close friend for use of the spa and a treatment, we had facials.
All the staff from front desk to bartender and spa receptionist were very pleasant. I thought I should write this however as the therapist made...More
Came here for a spa day with my cousin, the afternoon tea was nice and so was the treatments. However was a bit disappointed with the facilities as the sauna was out of service and the steam room had hardly any steam in it.
Hotel tired in need of decoration makes it very dark and dismal. Whent for cream tea which was really good. Scones to die for. Waiter was really nice pleasent and helpful. No staff about when we went to pay the bill waited about 10min before...More
Visited with my daughter. Treatments were rushed, couldn’t sit by the pool between treatments as not enough seating area so had to walk up town as nowhere else to chill out. When we got changed in the locker room the cleaner was in there mopping...More