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Emma Bridgewater Factory

Lichfield Street, Stoke-on-Trent ST1 3EJ, England
+44 1782 201328
Review Highlights
Fab visit!!

Really enjoyed it here, came to look in discounted seconds shop but ended up doing some pottery... read more

Reviewed yesterday
via mobile
Amazing value afternoon tea.

I booked this online a couple of weeks ago and when we arrived, our name was already in the table... read more

Reviewed 2 days ago
George C
via mobile
Read all 451 reviews
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The Emma Bridgewater factory lies in the heart of the historic Stoke Potteries region, in a sunny Victorian factory on the banks of the Caldon Canal. Join us on a factory tour, try your hand at decorating a piece of your very own unique pottery, relax for lunch in our beautiful kitchen, or enjoy an afternoon in the garden behind the factory. We’ve got a gorgeous factory shop, full of your favourite pieces and a lovely gift shop selling our newest designs. The factory opens its doors for guided tours every Monday to Friday. Visit our website to make on-line bookings and for the latest event information (booking recommended).
  • Excellent66%
  • Very good20%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“seconds shop” (44 reviews)
“afternoon tea” (50 reviews)
Open Now
All hours
Hours Today: 9:30 am - 5:30 pm
Lichfield Street, Stoke-on-Trent ST1 3EJ, England
+44 1782 201328
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Reviews (451)
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1 - 10 of 444 reviews

Reviewed yesterday via mobile

Really enjoyed it here, came to look in discounted seconds shop but ended up doing some pottery painting!! Great Resturant and staff friendly, worth booking afternoon tea in advance! Pottery real fun and although not the cheapest would recommend and is great for kids and...More

Thank Rubyroored
Reviewed 2 days ago via mobile

I booked this online a couple of weeks ago and when we arrived, our name was already in the table. The afternoon tea came out very quickly. The size, value and taste of it will almost be impossible to beat. The staff were very friendly...More

Thank George C
Reviewed 3 days ago

Loved not only seeing where these lovely and delightful products are made, but enjoyed our snacks in the cute cafe served on EB and the enchanting garden with chickens (what a surprise!)! Would have loved to have done the factory tour but it was on...More

1  Thank LouiseMaarten
Reviewed 1 week ago via mobile

Arrived early for our pre-booked factory tour so had a good opportunity to look around the factory shop. Most items, at first appear to be very expensive but after seeing the care and attention that everything receives during the manufacturing process, it becomes very clear...More

Thank WA6076
Reviewed 2 weeks ago

Booked up the factory tour for the family and I don't think any of us were quite sure what the tour would be. We were walked around in a small group of 10 of us, right through the middle of the working factory, stopping at...More

Thank Matthew B
Reviewed 2 weeks ago

We decided to visit the Emma Bridgewater Factory as a last-minute decision due to the rain. Once we arrived, we headed straight to the shop as they didn't do tours during the weekend. The shop had a range of Emma Bridgewater products to display and...More

Thank Miren S
Reviewed 2 weeks ago

I really wasn't expecting much from the Bridgewater Factory. My wife is a fan so I had resigned myself to traipsing around a pottery warehouse on some industrial estate. In fact, this original Victorian pottery factory in the heart of Stoke is a real gem....More

Thank jonberridge
Steph W, Public Relations Manager at Emma Bridgewater Factory, responded to this reviewResponded 1 week ago

We're delighted to hear you were pleasantly surprised by your visit to the Factory Jon - a good breakfast always helps we find. Next time you visit you might find our tour, where you can see our pottery being made by hand using traditional skills...More

Reviewed 4 weeks ago

Four in our party. Three of us pre booked afternoon tea and a non cake lover ordered a light lunch on arrival . Table ready waiting for us . Staff friendly . Food presented well on Emma Bridgewater ware ... of course ! Fresh sandwiches...More

Thank Ann H
Reviewed 4 weeks ago via mobile

This is well worth a visit. The food was delicious and served on a huge assortment of their pottery. The garden was wonderful and Arthur the gardener does a great job. We saw very contented looking hens with chicks. The seconds shop was great with...More

Thank seekerphil
A TripAdvisor Member
Reviewed 11 September 2017 via mobile

I Love attending Emma Bridgewater, for my beautiful kitchen ware. We attended the tour with rose who was just great and had so much knowledge. And it's great to see such a smiling face when we walked through the door, Sarah was great and explained...More

1  Thank A TripAdvisor Member
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Questions & Answers
4 December 2016|
AnswerShow all 6 answers
Response from EB_Factory | Property representative |
Hello, yes we do offer 1 pint mugs to decorate in our decorating studio, please book online before hand though to ensure that we can provide you with a decorating slot on the day of your visit. We look forward to welcoming... More