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Address: 28 Castlegate, York YO1 9RP, England
Phone Number: +44 1904 641010

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 9
  • 1
    Very good
  • 0
  • 0
  • 6
Clean and atmospheric spa, felt v pampered

Bought a travel zoo voucher and I'm really glad I didn't read these reviews before hand - I really enjoyed my massage (heavenly) and manicure (with fizzy and chocolates!). I loved... read more

4 of 5 bubblesReviewed 4 March 2013
Leeds, England
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 November 2013 via mobile

I currently get my hair done by shane, who does a fantastic job and i always leave feeling really happy with the cut and colours that i have! Ive had my hair cut and styled by lee and some of the other stylists and they are all really good too! The presentation and feel of the salon is always at... More 

2 Thank beckyboo79
2 reviews
5 of 5 bubbles Reviewed 15 April 2013

Hi have just returned from my hen weekend in York and one of the activities I chose for the group was a spa day at plush spa. We had the whole of the downstairs to ourselves. From the moment we walked through the door we were looked after extremely well. We all had a half hour treatment and whilst three... More 

Thank Hodgkiss2b
Leeds, England
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 March 2013

Bought a travel zoo voucher and I'm really glad I didn't read these reviews before hand - I really enjoyed my massage (heavenly) and manicure (with fizzy and chocolates!). I loved the products they used and would definiely visit the spa again. The spa is really close to the castle car park and the main shopping area. Only thing is... More 

1 Thank Lacey_fi
kingston upon hull
Level Contributor
33 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 22 February 2013

Hi I had bought a Travel zoo deal and my friend I bought it in January of this year 2013 and booked it in January for 19th Feb for 3-45pm. We travelled to York did our shopping had lunch, did a bit of sight seeing, went for a coffee just before we went to the spa now more than ready... More 

1 Thank els54
York, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 February 2013

My mum bought my sister, herself and myself vouchers through travelzoo for plush spa. From the moment we walked in it was perfect, located in the centre of town, it was easy to find too. The girls took our coats and hung them up and then we went for neck, shoulder and back massages and then a facial as well,... More 

Thank Gem17081986
1 review
5 of 5 bubbles Reviewed 22 October 2012

What a lovely hidden treasure in york!! My daughter had purchased me a gift voucher for my birthday to spend at Plush.(i didnt even know it existed) The whole experience was so blissful. I was treated to a back neck and shoulder massage and an elemis facial, it was soo relaxing and I felt great afterwards! beautiful room with candle... More 

Thank SJane749
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 13 September 2012

As a lot of the other reveiwers I purchased the Elemis facial voucher from Travelzoo, on the day of purchase rang up to arrange told they could do 1 person on the Wednesday, but the voucher has to be used by 2 together told by the bookings clerk that they could not do 2 people together at the moment &... More 

1 Thank RazzleDazzle62
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 September 2012

Similar experience to other voucher purchasers. Had to throw the voucher away & put it down to bad experience in the end! Very disappointing & terrible way to treat customers, whether voucher purchasers or not. A word of advice.. do not offer quick money voucher sales if you cannot honour them!

2 Thank J0anneY0rk
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 August 2012

I had booked a voucher with the Plush Spa concession in the Royal York Hotel with 2 of my friends, booked days off work travelled from Leeds etc only to find that the therapist had called in sick and no one was sent to cover her. She was uncontactable and the "receptionist" at Plush Spa told us to call back... More 

2 Thank A G
Darlington UK
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 August 2012

Just like the comment below, I purchased a voucher off Travelzoo for a day at the spa as a present for my mum and I. Despite numerous phone calls to try and arrange the day over several months with the promise of a call back as each time their reservation person was on lunch (I'm still waiting for these calls... More 

1 Thank sem2uk

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