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Review Highlights
Great facilities but

Why don't the staff in the gym stop people just sitting on the equipment, preening themselves and... read more

Reviewed 1 February 2019
AhwatukeeDolly
via mobile
amazing facilities that need extending

I love the sportspark however the increasing popularity means its not worthwhile paying as much as... read more

Reviewed 13 January 2019
mnicmm
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  • Excellent46%
  • Very good20%
  • Average10%
  • Poor10%
  • Terrible14%
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Norwich Research Park Earlham Road, Norwich NR4 7TJ, England
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+44 1603 592398
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Reviews (74)
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All reviews great facilities climbing wall exercise classes free weights great sporting outdoor facilities swimming pool is non members gym squash equipment bronze cafe norfolk lane
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1 - 10 of 73 reviews
Reviewed 2 weeks ago

As a student living on campus, coming to the gym here is great, went into the gym for five minutes and as I got hot decided to go and put my jumper back in my locker so i was not to leave it laying around,...More

Date of experience: March 2019
Thank Peraltiago101
Sportspark, Guest Relations Manager at UEA Sportspark, responded to this reviewResponded 2 weeks ago

Hi Peraltiago101, Thank you for your recent feedback in regards to your visit to the gym. I can understand the frustrations you went through during your visit last week and apologise you didn't receive our best service on this occasion. It sounds like, at your...More

Reviewed 3 weeks ago via mobile

Took me 50 minutes to receive my simple chips order from the cafe even after questioning about it several times. They simply said there was a mix up with the order with no apology.

Date of experience: March 2019
Thank alexstacey3
Reviewed 4 weeks ago

Having used this pool occasionally as a student I can continue to confirm that this pool is freezing. The staff (the usual recalcitrant sports facility demeanour) always answer that the pool is 'warmed' for the benefit of the amateur swimmers. This pool is run for...More

Date of experience: February 2019
Thank Trek767292
Sportspark, Front Office Manager at UEA Sportspark, responded to this reviewResponded 4 weeks ago

Hi there, thanks for your review and I'm sorry you were not happy with the water temperature. We do not claim to be a leisure pool like some other pools in the area, we hold many 50m competitions and are therefore a competitive pool with...More

Reviewed 1 February 2019 via mobile

Why don't the staff in the gym stop people just sitting on the equipment, preening themselves and checking social media? Certain pieces of equipment cannot be used for long periods because of this. It may be time to find a new gym. Shame as it's...More

Date of experience: February 2019
1  Thank AhwatukeeDolly
Reviewed 13 January 2019

I love the sportspark however the increasing popularity means its not worthwhile paying as much as it requires to be a member at this oversubscribed gym. the pool is rarely open to the public and the gym has very few of each piece of equipment....More

Date of experience: January 2019
Thank mnicmm
Reviewed 18 November 2018

As someone who would regularly swim at weekends, I find that all too often the UEA pool, or at least the deep end is too often closed to members due to private galas and competitions. This is a public pool first and foremost, yet closed...More

Date of experience: November 2018
Thank KelwayB
Sportspark, General Manager at UEA Sportspark, responded to this reviewResponded 20 November 2018

Thank you for your recent review of the Sportspark. I apologise for the experience you have had. We review our pool timetable on a regular basis to ensure consistency and balance. Users competing in galas, club hire or swimming lessons also make up community users...More

Reviewed 27 August 2018 via mobile

I visit the Sportspark at least three times a week to play squash. The squash courts are good with glass backs and lots and lots of sitting to watch. The sportspark is well run and the reception team are always happy to help and friendly....More

Date of experience: August 2018
Thank Natalia R
Reviewed 7 August 2018 via mobile

The sportspark has a lot of different activities to offer and all for a very reasonable price. It is very popular so always busy, if wanting to use the courts or book on to any exercise classes ensure you call up at 24 hours before....More

Date of experience: January 2018
1  Thank Hannah B B
Sportspark, Front Office Manager at UEA Sportspark, responded to this reviewResponded 14 August 2018

HI Hannah, thanks for your comments and rating. I will mention to our cleaning staff and those carrying out checks your feedback on the changing rooms. I'm sorry you mentioned this and couldn't see a change! In terms of access we do offer a pool...More

Reviewed 8 June 2018

I run courses now and then at the Sportpark and I have nothing but praise for all of the staff, whether in Reception, generally helping throughout the complex or serving in the cafe, which by the way has an excellent menu that is applauded by...More

Date of experience: April 2018
Thank liam950
Sportspark, Guest Relations Manager at UEA Sportspark, responded to this reviewResponded 11 June 2018

Hi Liam, thank you so much for your excellent review. We are happy to hear you are a repeat booker and enjoy using the facilities. See you again soon!

Reviewed 27 May 2018 via mobile

I had previously joined the gym in 2005 and stopped after a year, but after recently becoming a bronze member to start swimming with my son on regular basis I thought I’d join the gym as well so my first session was completed today with...More

Date of experience: April 2018
Thank Kellie H
Sportspark, Guest Relations Manager at UEA Sportspark, responded to this reviewResponded 28 May 2018

Hi Kellie, that is great to hear that! I will pass on your comments to our team and can't wait to see you around the building :) Thanks

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Questions & Answers
Ask a question
Megan E
21 August 2018|
Answer
Response from Sportspark | Property representative |
Hi Megan, yes we have changing rooms upstairs with dryers! If you ask the reception team when you arrive they will be happy o show you the changing rooms or point you in the right direction. Thanks
0
Votes
Chloe T
20 March 2018|
Answer
Response from Sportspark | Property representative |
Hi Chloe, yes we do sell jackets and beans on toast (in the morning) to see our full menu visit our website. Thanks
0
Votes