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Review Highlights
Avoid at all

Avoid travelling with this company. If you are trying to get to the airport, just search for any... read more

Reviewed 20 September 2016
London, United Kingdom
via mobile
Avoid at all costs.

Booked a return trip, both legs were late. On the way back from the airport to Liverpool Street... read more

Reviewed 18 September 2016
London, United Kingdom
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Traveller Overview
  • Excellent28%
  • Very good4%
  • Average4%
  • Poor0%
  • Terrible64%
20 Sep 2016
“Avoid at all”
18 Sep 2016
“Avoid at all costs.”
Suggested duration: 1-2 hours
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Reviews (21)
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1 - 10 of 11 reviews
Reviewed 20 September 2016 via mobile

Avoid travelling with this company. If you are trying to get to the airport, just search for any other coaches or trains. This company doesn't have an idea about customer service. They are always late or , even worse, they have their "coaches" canceled without...More

Date of experience: November 2015
1  Thank Tavi_Katie
Reviewed 18 September 2016

Booked a return trip, both legs were late. On the way back from the airport to Liverpool Street Station I don't think the driver had any idea of the route. He added at least half an hour onto the trip with the magical mystery tour...More

Date of experience: September 2016
Thank HelenFromUKT
Reviewed 4 September 2016

We had to go to COmmercial Street - obvious choice seemed the Easy bus. But we waited half an hour, the bus costed 11 pounds (for 12.5 we could take the train to St Pancras). The bus was VERY small and uncomfortable and the journey...More

Date of experience: September 2016
Thank Franz76it
Reviewed 11 August 2016 via mobile

The bus driver and assistant were extremely rude and very inconsiderate. I tried to swipe my Oyster card, unknowingly on the bus from the airport to the train station and I was greeted by rude comments from both saying "your not in London any more"...More

Date of experience: August 2016
Thank Avery W
Reviewed 8 August 2016 via mobile

Very often I take easy bus to London. Cheap prices, if you book earlier it's better deal than terranova and national express.

Date of experience: February 2016
Thank Szymon P
Reviewed 13 June 2016 via mobile

I traveled to Luton in June. I have to say that arriving in Luton Airport there is no sign from where this bus have to be taken. But as you go outside is near the orange building. I arrived at 13:40 and on my paper...More

Date of experience: June 2016
Thank dumitrudany
Reviewed 15 April 2016 via mobile

The shuttle bus picks you up right outside the train station and gets you to the airport in 7 or 8 minutes There's a bus departing every 10 mins so you won't have to wait long

Date of experience: April 2016
Thank Scot G
Reviewed 4 February 2016

We waited for nearly an hour in sub-zero temperatures with our pre-paid tickets. The bus never appeared,there was no Easy-bus representative and no contact phone number,what a stressful experience!!! We paid £90 and took a taxi to the airport. With regards to getting any type...More

Date of experience: February 2016
2  Thank Siobhan T
Reviewed 18 December 2015 via mobile

Bus didn't arrive, no way o checking where it is. No phone numbers or help line. Still waiting for refund. May sound a cheap option but turned out to be a very expensive mistake.

Date of experience: December 2015
1  Thank Tallulah21
Reviewed 20 October 2015 via mobile

I've used easy bus twice, and both times it's been a terrible service. Bus has been late by 15 mins + each time, not so fun when it's late at night, freezing cold and work the next day. It's cheap, but it's not worth it.

Date of experience: October 2015
1  Thank Laura H
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