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Addison Lee

London, England
+44 20 7387 8888
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Review Highlights
I don't like hidden costs.

I used Addison Lee for a transfer from LGW to LHR. They knew my flight number, and the arrival... read more

Reviewed 2 days ago
Rurapenthe
,
Johannesburg, South Africa
Better than the London Black Cab.

Wish I had done more research before I left home, I would have used Addison Lee for my transfer... read more

Reviewed 6 days ago
14Ray
,
Melbourne, Australia
Read all 286 reviews
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Overview
  • Excellent29%
  • Very good8%
  • Average3%
  • Poor7%
  • Terrible53%
Travellers talk about
“texts” (5 reviews)
LOCATION
London, England
CONTACT
Website
+44 20 7387 8888
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"always on time"
in 4 reviews
"return journey"
in 6 reviews
"texts"
in 5 reviews
"ford"
in 5 reviews
"euston"
in 3 reviews
"tube"
in 8 reviews
"model"
in 3 reviews
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1 - 10 of 279 reviews

Reviewed 2 days ago

I used Addison Lee for a transfer from LGW to LHR. They knew my flight number, and the arrival time of the aircraft. Despite claiming to take into account when the flight lands along with the "30 minutes" wait time, they charged me waiting time...More

Thank Rurapenthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

Wish I had done more research before I left home, I would have used Addison Lee for my transfer from Heathrow to the hotel. When we did use them it was always prompt, clean and drivers that were more than happy to give advice and...More

Thank 14Ray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Used it during my vacation in London last week. Excellent and service. Always on time, cars are clean, drivers very professional, and prices very reasonable

Thank Georges M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago via mobile

I’ve used Addison Lee everyday several times a day over the past week. Each driver has been great. Cannot fault them, the app is brilliant - thank you.

Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The service at Luton airport is atrocious. Having processed my card, the machine didn't produce a receipt. The staff were adamant that the card had not been debited. One of the staff apparently checked on the system and stated that the payment was not processed....More

Thank MaryK82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

i got charged 120 pounds for trip from heathrow to highgate. The flight was late and therefore driver waited for one hour. How would i know flight would be late. they should have a contingency for something like this. i could have gotten two taxis...More

Thank Hakimuddin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Today I was undertaken by a Addison Lee vehicle on the A30 by Exeter Airport I was in a line of traffic traveling at 70 mph and the driver of tho vehicle passed 4 vehicles on the inside lane of the dual carriageway at way...More

Thank pickard62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Given some of the bad reviews, when my friend told me she had booked Addison Lee to pick us up at Heathrow to drive us to the flat we were staying in and then again in a week to take us to catch a Eurostar...More

Thank danish07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I will admit the driver got me where I needed to be going, otherwise the service and how they operate is very suspect. They charged me two days later for parking, which they don’t make any mention of , plus wait time for the driver....More

Thank simonjstevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This really is a very good service, punctual and reliable. On a cautionary note beware of slightly dubious extra charges, you are made aware of waiting time charges if the driver waits for more than 30 minutes, however I had an extra 10 pounds added...More

2  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Peter_K_B_Toronto
24 April 2016|
AnswerShow all 2 answers
Response from SanJoseSpain | Reviewed this property |
As they never turned up, it's not really relevant.
1
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