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The Roof Gardens - CLOSED

Review Highlights
Birthday Celebration

Excellent food and god service. Well catered for Vegetarians and people with allergies. Would visit... read more

Reviewed 10 January 2018
Adwin
,
London
Hidden gem on Kensington High Street

I lived nearby in Holland Park for three years in the '90s and never knew this was here... read more

Reviewed 3 January 2018
Abbotsbury92
,
Chevy Chase, Maryland
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Traveller Overview
  • Excellent53%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible8%
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99 Kensington High Street, London W8 5SA, England
South Kensington
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+44 20 7937 7994
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1 - 10 of 360 reviews
Reviewed 4 March 2018 via mobile

We have eaten here on numerous occasions over many years and absolutely loved it. Our last visit was very Special. My husband had booked the private dining room for me to celebrate my special birthday with all my family. The food ,cocktails and service was...More

Date of experience: July 2017
4  Thank Kay O
Reviewed 14 January 2018 via mobile

This one of my favourite places to go in London if you want to go out st night! The cocktails are very good, the garden is just awesome...and there a barbecue all night long if you want to eat something between two dances ! I...More

Date of experience: May 2017
1  Thank RayHammad
Reviewed 10 January 2018

Excellent food and god service. Well catered for Vegetarians and people with allergies. Would visit again when it reopens.

Date of experience: December 2017
1  Thank Adwin
Reviewed 3 January 2018

I lived nearby in Holland Park for three years in the '90s and never knew this was here. Discovered it existed a couple years ago while back in town on business. I'd return from time to time but could never find the place open to...More

Date of experience: November 2017
Thank Abbotsbury92
Reviewed 1 January 2018 via mobile

The views and atmosphere at the roof garden are first class. The attention to detail including heaters and big soft blankets on the roof to wrap yourselves in during the UK's cold period are first class, looking directly at St Paul's with a cocktail in...More

Date of experience: December 2017
Thank stuartr975
Reviewed 14 December 2017 via mobile

Beautiful, multi-functional rooms in the middle of Kensington, with stunning roof garden, even in the miserable winter weather. Largely friendly staff, nicely decorated for Christmas, good food, although the portions were small.More

Date of experience: December 2017
Thank Deetee100
GeneralManagerRG, General Manager at The Roof Gardens, responded to this reviewResponded 21 December 2017

Dear Deetee100, Thank you for sharing your great review, we were delighted to help you get into the Christmas spirit despite the weather! We were all so pleased to hear that you thought the staff were friendly and that you enjoyed the food, and we...More

Reviewed 10 December 2017 via mobile

Roof Gardens Team, Having frequented Roof Gardens regularly in recent years, last Saturday night stood out especially. A group of my friends and I were there celebrating a birthday and one of our party embarrassingly got a little worse for wear...I would like to commend...More

Date of experience: December 2017
Thank Bab C
GeneralManagerRG, General Manager at The Roof Gardens, responded to this reviewResponded 15 December 2017

Dear BC, Thank you for taking the time to share your lovely review. Whilst I was sorry to hear that your friend felt a little worse for wear, I was really pleased to hear that the team were able to take good care of them...More

Reviewed 29 November 2017 via mobile

Disaster! The organisers of the event were very rude. Drinks were 22 pounds for a double with then 4 pounds service charge added on. I wouldn't mind normally paying this + service charge but the service was frankly appalling; the bar staff were drinking throughout...More

Date of experience: November 2017
1  Thank Skf273
GeneralManagerRG, General Manager at The Roof Gardens, responded to this reviewResponded 30 November 2017

Dear Skf273, I was really sorry to read your recent review and wanted to thank you for bringing your feedback to our attention. It certainly does not sound like you received the level of service we ordinarily pride ourselves on, and I wanted to take...More

Reviewed 22 November 2017

Thank you Roof Gardens Kensington for cancelling New Years Eve. Without a by your leave and no real explanation this venue has cancelled its New Years Eve event, we booked back at the beginning of September, have also paid for an apartment for the night...More

Date of experience: November 2017
3  Thank Simba3262
GeneralManagerRG, General Manager at The Roof Gardens, responded to this reviewResponded 23 November 2017

Dear Simba3262, Following your call with the Club team, I wanted to once again say how sorry we are for any disappointment and inconvenience caused by the cancellation of our New Year’s Eve event. I have included my contact details below and would ask that...More

Reviewed 20 November 2017

I went early on a saturday aand had the garden almost to myself. The chap on the desk was most pleasant when I singed in. the flamingos are so sweet and the gardens very clever. Iloved the ducks - they did a 'dambusters' at me...More

Date of experience: November 2017
Thank Marina S
GeneralManagerRG, General Manager at The Roof Gardens, responded to this reviewResponded 24 November 2017

Dear Marina S, Maybe we are biased, but losing yourself high above the busy London streets sounds like the perfect way to spend a Saturday morning to us! It was a pleasure to welcome you to The Roof Gardens and we hope that you will...More

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Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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