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Review Highlights

After five months of having my gorgeous ring one of the diamonds fell out. I was heartbroken as I... read more

Reviewed 4 weeks ago
Natasha C
Very disappointed with after service

Diamond fell out of ring within the first year. Ace of diamonds denied any fault with... read more

Reviewed 9 September 2016
via mobile
Read all 8 reviews
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Traveller Overview
  • Excellent37%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible63%
4 weeks ago
9 Sep 2016
“Very disappointed with after service”
Suggested duration: 1-2 hours
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84 Hatton Garden, London EC1N 8JR, England
+44 20 7831 3646
Top Selling Tours & Activities in and around London
from USD 35.30
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Reviews (8)
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Reviewed 4 weeks ago

After five months of having my gorgeous ring one of the diamonds fell out. I was heartbroken as I couldn't find it anywhere. I went to the jewellers thinking they would help but the lady blamed it on me from the moment I stepped in...More

Thank Natasha C
Reviewed 9 September 2016 via mobile

Diamond fell out of ring within the first year. Ace of diamonds denied any fault with manufacturing. Appalling after service and would never buy from this company again.

2  Thank Pink038
Reviewed 4 August 2016 via mobile

I have been putting of writing this review as I didn't want to rock the boat while waiting for my ring to be repaired and returned. However, I am sat here now waiting for the manager, while the staff giggle at me and try to...More

6  Thank Carrie R
Reviewed 18 July 2016

I bought my engagement ring, my eternity ring and my partners ring from The Ace of Diamonds and have been given excellent service from this jewellers. I find the staff and owners very friendly and helpful and would highly recommend them to any one who...More

1  Thank 858sally
Reviewed 9 November 2015

Avoid Ace of Diamonds Hatton Garden. A diamond fell out of my engagement ring only a few months after purchase at Ace of Diamonds Hatton Garden. The ring had a missing diamond at the time of purchase when it was on display, which the shop...More

6  Thank SaritaShira
Reviewed 3 November 2015

The staff were very helpful and did not push the sale. The details of the ring in which I was interested were written down for reference when I was initially looking which proved useful later. When I returned later to buy the ring I was...More

3  Thank 701helencardiff
Reviewed 2 July 2015 via mobile

I purchased my engagement ring at Ace of Diamonds back in 2006, I've never had any problems and the service at the time was great. As such we went back on our 5th Wedding Anniversary to purchase an Eternity ring. The service wasn't the same...More

5  Thank DKAKTravels
Reviewed 13 April 2015 via mobile

I came to Hatton Garden to purchase an engagement ring with my fiance and spent a good few hours trapsing up and down the street trying to find the perfect ring. We went into Ace of Diamonds as it was one of the only shops...More

Thank TKingy75
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Inner London’s busiest streets crisscross quiet
cobbled lanes for an effect that can be urbane or
quaint – or an intriguing blend of both – depending on
the particular corner you turn. Due to its especially
convenient location, bustling Holborn hosts an
excellent range of hotels, eateries, and shops to suit
practically any taste or budget. With major
attractions like the British Museum and Somerset House
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