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Louis Vuitton

#560 of 890 Shopping in London
Closed Now: 10:00 am - 7:00 pm
Open today: 10:00 am - 7:00 pm
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Review Highlights
Great collection, average service.

I went inside the shop to have a look. The shop is very big and has a great collection. I think... read more

Reviewed 26 April 2018
trondf658
,
Fredrikstad, Norway
via mobile
Shocking service

I’ve shopped LV all over the world. I have multiple LV managers business cards for the Singapore... read more

Reviewed 2 weeks ago
louisew
,
chester
via mobile
Read all 89 reviews
33
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Traveller Overview
  • Excellent48%
  • Very good7%
  • Average3%
  • Poor4%
  • Terrible38%
Travellers talk about
“london store”(2 reviews)
“leather goods”(2 reviews)
About
Closed Now
Hours Today: 10:00 am - 7:00 pm
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Contact
17/20 New Bond Street, London W1S 2RB, England
Mayfair
Website
+44 20 3214 9200
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Reviews (89)
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1 - 10 of 79 reviews
Reviewed 2 weeks ago via mobile

I’ve shopped LV all over the world. I have multiple LV managers business cards for the Singapore marina store, the flagship Paris store, T5. The service has been the best I’ve ever experienced in any industry. The lady assistant in Paris even took my pictures...More

2  Thank louisew
Reviewed 3 weeks ago via mobile

I have bags and other items from LV that I’ve bought over the years in various countries. Always made to feel welcome. Bond Street store????? Never ever will shop in LV again because of them. Rude arrogant and obnoxious . Even when I explained I...More

1  Thank Nnl01
Reviewed 4 weeks ago

Simply the best shopping experience every time we enter this store. Farah is exceptional at what she does and truly a credit to the LV brand. I have shopped in this location serval times and every time it is truly exceptional. Thank you for the...More

1  Thank Keith B
Reviewed 4 October 2018 via mobile

The store is amazing. Take our eur or credit card and less get ready to shop. The store only takes the customers at a time that way you get personalized care. You cant leave out empty handed. I love this store.

Thank Neet201428
Reviewed 20 July 2018

Extremely terrible experience and service in LOUIS VUITTON London Heathrow Terminal 5!!! I cannot believe I had such as a terrible service in a International Luxury Brand!! Staffs are rude and discrimination! I was purchasing a METIS BAG, they check my passport and boarding pass...More

8  Thank Loi c
Reviewed 17 July 2018 via mobile

I love LV as I’m French and I shop regularly at their stores in Paris. Is sad the service in the London flagship is not on same level as Paris. The staff are very arrogant and judgemental to all walking into the shop. I bought...More

5  Thank Nick C
Reviewed 17 June 2018 via mobile

Me and my fiancé went shopping in London Harrods store, ready to pay, however, we left with empty hand because the staffs and manager are not accept UK driving licence which is my fiancé are British who doesn’t carry passport at all in the UK!...More

2  Thank Junette H
Reviewed 8 May 2018

There is no LV in the cities where I stay in the UK. Before going to the London store, there were too many people and it took a long time to line up. So I chose to go to the official website to buy. To...More

1  Thank shoushou123
Reviewed 26 April 2018 via mobile

I went inside the shop to have a look. The shop is very big and has a great collection. I think the service was not the best. The price level is off course high as expected. Recommended if you are interested in Louis Vuitton.

Thank trondf658
Reviewed 22 April 2018 via mobile

You enter the most beautiful store with the most beautifully windows. Two shop staff on iPads ask you what you would like to purchase well they they try to figure out weather you are a big spender or not. You are told to walk around...More

4  Thank Farhana8154
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Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Questions & Answers
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Mrsct2016
19 May 2017|
AnswerShow all 5 answers
Response from R G | Reviewed this property |
Don't go to Bond Street showroom Very rude customer service
1
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