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The House of Elemis

Neighbourhood:
Mayfair
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Address: 2 Lancashire Court | Mayfair, London W1S 1EX, England
Phone Number:
+44 20 7499 4995
Website
Today
09:00 - 21:00
Open now
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Hours:
Sun 10:00 - 18:00
Mon - Sat 09:00 - 21:00
Recommended length of visit: 1-2 hours

TripAdvisor Reviewer Highlights

Read all 22 reviews
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  • 10
    Excellent
  • 3
    Very good
  • 5
    Average
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  • 1
    Terrible
Excellent treatments, but I wouldnt spend a day here

I'm a regular here and I love the deep tissue massage and some of the other treatments. All the therapists are friendly and well trained. While the waiting area is pleasant, you... read more

4 of 5 bubblesReviewed 5 June 2014
londonmlle
,
London
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 25 October 2015

I was given a gift voucher as a birthday gift and as a new mum was really looking forward to some pampering. I had booked the Garden of England Rose Restore which was described on the website as a massage, salt scrub and a wrap however when I arrived the therapist advised that I had been booked for a Deep... More 

Helpful?
5 Thank Archmum
London
Level Contributor
83 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 23 October 2015

I used to get regular (1x/month) deep tissue massages here when traveling through London. I visited recently following the extensive renovations and what a disappointment! First, it seems to be more of a retail concept now with a tiny spa waiting area crammed in the back near the office - not a very relaxing way to commence your treatment. The... More 

Helpful?
4 Thank londonmlle
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 September 2015 via mobile

Excellent service!! The specialist who served me was very polite and did an amazing job! After discussing the shape she did what we agreed!! Highly recommended!

Helpful?
Thank Maria P
London, United Kingdom
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 4 July 2015

My godmother booked me for the 'peaceful pregnancy package' as a treat. The booking was made, and I rang up to change the appointment time by 15 mins. When I arrived the receptionist was not aware of this, and told me the appointment had not been changed. I then had to wait half an hour whilst the 'room was turned... More 

Helpful?
2 Thank RebeccaHammond
London, United Kingdom
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 23 February 2015

I've been to this spa a few times now and it has always been lovely. The staff well trained and friendly and the treatments perfect. They are currently undergoing refurbishment and so they have moved location to just 2 minutes away. I had a well being massage and was shown to a pokey tiny little room that had no music,... More 

Helpful?
1 Thank Fellsy86
Northwood, United Kingdom
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 October 2014

Go for the back massage at £85 and indulge yourself in the treats afterwards. Be amazed by the Skin Lab pre-talk at the beginning of the treatment where they take a picture of your make-up free face and tell you where you're going wrong - yikes!!! Good treat and go with your friend. For male & females alike.

Helpful?
Thank SpiritedMaid
Kingston upon Thames, United Kingdom
Level Contributor
104 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 1 September 2014

My best friend and I went to the Elemis Day Spa for a 2 hour massage/ facial treatment and both thoroughly enjoyed it. As previous reviewers have said, it's not somewhere you'd spend all day, just the time you're there for treatments (although the waiting area is very pleasant before and after treatments). I didn't see any evidence of tired,... More 

Helpful?
Thank HalfwayCottage
London, United Kingdom
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

By far the best treatments I have had! LOVED all of them - we had the rasul steam mud experience and a full body massage - really spoilt with these. Nice facilities - no pool there but nice chill out areas too and fruit smoothies on the go!

Helpful?
2 Thank j k
London
Level Contributor
83 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

I'm a regular here and I love the deep tissue massage and some of the other treatments. All the therapists are friendly and well trained. While the waiting area is pleasant, you are served a nice tea or smoothie and you can browse and try the Elemis skincare range, I dont really see this as a place to spend a... More 

Helpful?
3 Thank londonmlle
London, England, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

My first appointment got cancelled by the spa on the morning of the appointment, luckily I hadn't purchased my train ticket by that point. No compensation given, if it had been me cancelling the same morning of my appointment, I would have been charged the full price so that was off putting. On booking my second treatment I had specified... More 

Helpful?
2 Thank SunnyK27

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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