Paxton & Whitfield
Paxton & Whitfield
4.5
11:00 AM - 5:00 PM
Monday
10:00 AM - 6:30 PM
Tuesday
10:00 AM - 6:30 PM
Wednesday
10:00 AM - 6:30 PM
Thursday
10:00 AM - 6:30 PM
Friday
10:00 AM - 6:30 PM
Saturday
10:00 AM - 6:30 PM
Sunday
11:00 AM - 5:00 PM
About
Paxton & Whitfield is a world-renowned cheese shop which has been in business for over 200 years. Proud Royal Warrant Holders since Queen Victoria in 1850. Specialising in British and Continental Artisan Cheeses, with a wonderful selection of accompaniments and accessories perfect for cheese lovers.
Duration: < 1 hour
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The area
Address
Neighbourhood: St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
How to get there
- Piccadilly Circus • 3 min walk
- Green Park • 7 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.5
92 reviews
Excellent
71
Very good
6
Average
4
Poor
6
Terrible
5
Brian B
Dover, UK881 contributions
June 2020
This Cheesemonger has the best cheeses. I always buy cheese when I am in London, but as I live Dover I get the cheese to be forwarded to me. I love a particular cheese and on the first occasion they sent it to me in a way I expected it to arrive. First I rang, gave all my details, bank, email, telephone number, and the next thing I get a receipt for the cheese, then I get information as to when the item would be delivered - and later a rough time it will arrive. The box arrives with the cheese inside, packed with 2 sets of ice cold items , and the box has an insulation on all four sides. The item arrives and it is perfect. But, after several attempts ... now I get no receipt (I have to ask the Bank what the cost was which they sent it to me on e-mail), also now I dont get any e-mail from the courier company, or any text as to a time when it arrives (the courier company say they never got any details from Paxton & Whitfield although I always give it to them) Today, after calling the store they tell me when the cheese will arrive, and when it does, there is NO top cover inside the box and only one ice pack is in it all melted. It is such a shame that a good Cheesemonger allows the forwarding now where you get no receipt for the sale, you get no information from the courier & you have to call to ask when it will arrive, and when it arrives the top insulation top has been left and only one ice block is with the cheese which is all melted. I wonder if I will ever order cheese again as the people packing the cheese, or the person sending receipts, and informing the courier all the proper details are NOT what they previously did.
Written 16 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OnAir34509013936
1 contribution
Dec 2023 • Family
I ordered over £100 worth of cheese that I intended to share with family over Christmas. This is a very significant sum as I was providing the cheeses for all of my family over the festive period. The order was placed in November to ensure it arrived in time and without issue. Over half of it was spent on truffled Brie which was to be the star of the festive cheeseboard. The first order arrived without the Brie and another cheese missing. I called about this and the seemingly helpful lady offered to pop the missing items in the post for next day delivery. The new delivery arrived on the 23rd but to my dismay there was no Brie in sight! I would like a refund of the cheeses that did not arrive. I won’t be ordering from this company again.
Written 25 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Becci M
Sidcup, UK101 contributions
Mar 2023 • Couples
Just from the outside alone, I would give this cheese shop 5 stars! It feels like you are stepping back in time.
Once you enter, the beautifully filled cheese counter dominates the space - and so it should! The range of cheese is fantastic and you can try before you buy - my husband was in heaven!
The service was exemplary and never rushed. Sam, who served us, was so knowledgeable and a true cheese lover! He was friendly and had a lovely welcoming vibe about him. He really was a legend, giving us tips and advice.
Once you enter, the beautifully filled cheese counter dominates the space - and so it should! The range of cheese is fantastic and you can try before you buy - my husband was in heaven!
The service was exemplary and never rushed. Sam, who served us, was so knowledgeable and a true cheese lover! He was friendly and had a lovely welcoming vibe about him. He really was a legend, giving us tips and advice.
Written 4 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thewillow
Perth, Australia714 contributions
Aug 2023
We visit this fabulous cheese shop every time we visit London. We continue to try different tasty cheeses each time, there are so many to try & buy. They don’t just sells cheese there are scotch eggs, pork pies, cheese plates & boards & cheese knives. Free tastings & the staff are always very friendly & helpful.
Written 26 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disinterested
Winchester, UK107 contributions
July 2015 • Solo
Although a patron of P&W for many years, I am unlikely to be going back anytime soon. On Thursday last I went to buy some cheese, the man serving was clueless, utterly clueless. He put his hands all over the cheese (disgusting), didn't know the difference between a pound and a kilogramme, and attempted to palm me off with the worst cuts. The place has been steadily going down hill for years now but it seems to have hit an all time low.
Written 1 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dane94306
London, UK369 contributions
May 2016 • Friends
I echo the other reviewer who wrote the P&W has been steadily going downhill for years. Maybe it started when the got a royal warrant, if in fact they have one. This has always been a bit precious, self-important and pricey, but you could usually expect a great selection, more or less friendly attention and it was a nice place to visit while on Jermyn Street. The selection, though large, has shrunk to make room for lots of priceless "accessories" like Ye Olde Cheeseboard.
I visited last Sunday for the first time in a few months. The place was empty but one hardly felt welcome. The staff was somewhere between snotty and snooty in attitude as they dismissed my question about seasonal Vacherin seemingly because I am a idiot not to know the season ends in April, not May. I knew not to ask about Wensleydale cheese with fruit in it, as I had previously on other visits been instructed that they do not carry anything so plebeian. However, I thought it was safe to ask about St Agur, but no it wasn't. I tried a few interesting cheeses £33 a kilo and walked out having spent a lot. This was not exactly like the famous Monty python sketch about visiting the cheese shop, but close enough to make me never go back.
(Years ago, as it started to slip noticeably from its origins, it was normal to be served by a group of Canadians who, when you wanted to have fun, you could ask where they were from "in the States," because it really worked them up to be confused with Americans. But maybe that's just my sense of humor.)
Fortunately, there are several much, much better alternatives. I am now going to stick with the Rappon Stores, particularly the one in Pimlico, where the selection is better and the staff are actually friendly and helpful. There is also the famous Neal's Yard (Covent Garden) and the excellent store off of Marylbone High Street, the name of which I forget, all of which are infinitely better than the poor excuse for a tourist trap that is now Paxton & Whitfield. Sorry I couldn't be nice, because I really loved this place years ago, but it's my duty as a reviewer to be honest. Anyway, they were not particularly nice to me and my friend, so it's all in keeping.
Written 14 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MULCASTER2
Cumbria, UK4,383 contributions
June 2017 • Couples
This is the best cheese shop I have ever visited. Amazingly educated staff and choice. We picked our selection and it was shipped back home two days later. Brilliant service and a connection we are so pleased we made.
Written 15 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kalkan White
Kalkan, Türkiye11,564 contributions
June 2013 • Couples
Behind Fortnum & Mason's on Jermyn Street, this little shop has been selling cheese since 1797!
The smell on entering the place is simply yummy (if you like cheese!).
As a self confessed foody, I love shopping in places like this for a few little treats. The Cornish Yard was particularly delicious!
The smell on entering the place is simply yummy (if you like cheese!).
As a self confessed foody, I love shopping in places like this for a few little treats. The Cornish Yard was particularly delicious!
Written 22 June 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nancy B
Mesa, AZ135 contributions
Sept 2012 • Friends
I visited this cheesemonger while in Bath. If you like cheese you'll love this place. It's a small shop but the cheese selections are outstanding. Your tastebuds kick in the moment you walk in the door. yes it smells that good! I bought several different varities and had them with crusty bread and fruit for dinner. Thw staff was most helpful and very patient (hard to choose). well worth the stop
Written 5 March 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elephantintheroom
18 contributions
Dec 2019 • Couples
I wrote a rude review last year - cheese great but vast amount of polystyrene packaging . We were given another pack of wonderful cheese this Xmas. I’m really glad to report that the packaging is now based on wool and biodegradable plastic. Thanks!
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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