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Review Highlights
Taunton memory foam mattress

I bought the mattress two years ago and now it only gives us backache and doesn't go back into... read more

Reviewed 3 weeks ago
Christine R
the rug

Visited Laura Ashley skipton to look at fabric my partner saw a rug ,we asked to see it rolled out... read more

Reviewed 4 weeks ago
Karen B
Preston, England, United Kingdom
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Traveller Overview
  • Excellent2%
  • Very good1%
  • Average3%
  • Poor5%
  • Terrible89%
3 weeks ago
“Taunton memory foam mattress”
4 weeks ago
“the rug”
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W1 256 Regent Street, London W1B 3AF, England
+44 20 7437 9760
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Reviews (90)
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1 - 10 of 86 reviews
Reviewed 3 weeks ago

I bought the mattress two years ago and now it only gives us backache and doesn't go back into shape. It is really disappointing. When I phoned up Customer services today they said I need to send pictures - it is a mattress!!! you can...More

Thank Christine R
Reviewed 4 weeks ago

Visited Laura Ashley skipton to look at fabric my partner saw a rug ,we asked to see it rolled out partner noticed a fault but girl assistant said it was ok , had it down at home distinct line visible and shading and also the...More

Thank Karen B
Reviewed 4 weeks ago

I bought a Clifton Dove Grey 3 Door Wardrobe online. It is excellent but the Laura Ashley service is lousy. The guys left loads of marks on our wooden floors which took hours to clean. They could not hang the wardrobe doors properly, and the...More

Thank quynh n
Reviewed 8 August 2018

We ordered £3,000-worth of bedroom furniture. Three-month waiting time, ordered in May, delivery date 9th August. I took the day off work to wait in for the delivery. We were called by a delivery operative today - the day before the delivery day - at...More

Thank Lorraine O
Reviewed 30 July 2018 via mobile

Have just experienced my first (and last) experience of ordering online through Laura Ashley’s Click and Collect service. When the two tops that I had ordered still hadn’t appeared two weeks later I went into my local store to find out if they had arrived...More

Thank morna m
Reviewed 23 July 2018 via mobile

I ordered 3 cushions and 2 sample paint pots . It has taken 7 days to receive the cushions and the paint samples have still not arrived. I called customer service who have advised the paint samples can’t be cancelled at this point. I will...More

2  Thank anawoods
Reviewed 12 June 2018 via mobile

We purchased two lights from Laura Ashley a couple weeks back, however when they arrive one was smashed and the other was wonky once we put it up. So I contacted customer service who were very slow and not helpful at all. They are not...More

3  Thank Chloe H
Reviewed 29 May 2018 via mobile

Be warned if you buy any product from Laura Ashley they will be very unhelpful if you want to return it. I bought a gift for my Mother which wasn’t suitable. Came back with my receipt (a gift receipt) to find out you can’t get...More

2  Thank timg69
Reviewed 22 May 2018

I ordered a mirror for £78.75. When I received it a few days later, the price had reduced to £63 which is a 20% reduction. I spoke to LA customer service and they would not refund the difference. I ordered the item again for £63,...More

1  Thank Stuart T
Reviewed 22 May 2018

We had an amazing visit to Laura Ashley in central London. We went to look but actually had a great shop there! Wallpaper is so expensive in New Zealand and we got something different of excellent quality at a great price and it is different...More

Thank ChristchurchQuality
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The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
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