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Review Highlights
Very disappointing meal at Rossopomodoro

Coffee was served before the meal arrived. I ordered Carbonara and was served a very small portion... read more

Reviewed 2 weeks ago
via mobile
Frustrating lack of knowledge

We came today to look for fabric and I asked a question about fire resistance which the member of... read more

Reviewed 2 weeks ago
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  • Excellent24%
  • Very good19%
  • Average10%
  • Poor8%
  • Terrible39%
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“oxford street”(72 reviews)
“roof garden”(27 reviews)
300 Oxford Street, London W1A 1EX, England
+44 20 7629 7711
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All reviewsoxford streetroof gardendepartment storefabricshoes
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1 - 10 of 527 reviews
Reviewed 2 days ago

On the very first was it seemed machine faulty made a lot of noise and stopped after about 1 hr 50 min with error code E20 AFTER 24 HOURS CHANGED TO 20 after the spin clothes were soaking wet . Again when I started the...More

Thank Rupal S
Reviewed 3 days ago via mobile

To buy a perfume from this store was a great wish to me But to find that the fragrance you bought as a gift was an empty bottle is not the only mess The real mess is the number of email you send to the...More

Thank maat0uk
Reviewed 1 week ago

We are reviewing the Oxford street store, rather that the odd assortment of the previous reviews. This is a well set out spacious store, with a number of different food concessions each with their own TA review possibilities but I found the staff friendly helpful...More

2  Thank Barry B
Reviewed 1 week ago via mobile

Visited John Lewis Cheadle and spent over £600 on clothes. On returning home I realised that 2 of the shirts I had purchased would be a better fit in a larger size. Unfortunately I had mislaid one of the two receipts that I obtained when...More

Thank Ashley T
Reviewed 1 week ago via mobile

What has happened to JL? After they sent me someone else’s parcel, (that sat on my doorstep for two weeks while I was away) then started to send all my correspondence to the person that should have had the parcel. It took me nearly six...More

Thank zzzaaazzz
Reviewed 2 weeks ago via mobile

Coffee was served before the meal arrived. I ordered Carbonara and was served a very small portion with just a few fatty pancetta pieces and barely any sauce. I was very disappointed. The meal was part of the John Lewis reward scheme but I wish...More

Thank crouchendchris
Reviewed 2 weeks ago

We came today to look for fabric and I asked a question about fire resistance which the member of staff did not really cover very well. Then I asked another member of staff about the prices and he could hardly understand what I was asking...More

1  Thank sheepygold
Reviewed 3 weeks ago via mobile

I bought a sofa and armchair from John Lewis and after a few months noticed that the leg on the sofa had buckled. The customer service was great when I called up and arranged for someone to come out to take a look. It transpired...More

3  Thank Surreygirl23
Reviewed 3 weeks ago via mobile

Having made a 90 minute round trip to the Cheadle Branch to buy a pair of trousers to wear that night I was disappointed (to say the least) that the security tag had been left on the leg rendering them unwearable. Having made two phone...More

2  Thank Opposition
Reviewed 3 weeks ago

Wrong size sent ..... could not replace but could get a refund in 14 days but if I wanted the correct size and could place a new order and just hope.......not the way to do business. What makes it worse is the lack of customer...More

1  Thank AtomicSki99
View more reviews
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
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Questions & Answers
Ask a question
24 December 2016|
AnswerShow all 2 answers
Response from Markaz | Reviewed this property |
You can only trace this if it was signed for? You can get the delivery code number - maybe from John Lewis - and look online on Royal Mail tracking to see the signature. Failing that it is if the postman remembered where he... More
1 October 2016|
Response from Alan B | Reviewed this property |
It should when You enter the store name if not as its new it might not be on the web yet leave it a few days and try again x
karen s
30 October 2015|
AnswerShow all 2 answers
Response from Ros R | Reviewed this property |
Definitely Oxford Circus travelling on Victoria, Central or Bakerloo lines (depending where you are starting from).