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Aveda Concept Salon

Covent Garden 28-29 Marylebone High Street | 28-29 Marylebone High St, Covent Garden, W1U 4PL , London, England, London W1U 4PL, England
+44 20 7224 3157
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Review Highlights
Poor customer service

I've been coming to the Holborn Aveda for a few years now. Generally I find the cut and colour very... read more

Reviewed 18 October 2017
H C G
,
London, United Kingdom
via mobile
It used to be great, but unfortunately not anymore

I used to come to Aveda Salon, when I lived in London for all kind of treatments, being back in... read more

Reviewed 5 August 2017
darkpeach
,
Bern, Switzerland
Read all 17 reviews
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Overview
  • Excellent17%
  • Very good11%
  • Average5%
  • Poor23%
  • Terrible44%
18 Oct 2017
“Poor customer service ”
4 Aug 2017
“It used to be great, but unfortunately not anymore”
Closes in 16 min
Hours
Hours Today: 9:00 am - 9:00 pm
LOCATION
Covent Garden 28-29 Marylebone High Street | 28-29 Marylebone High St, Covent Garden, W1U 4PL , London, England, London W1U 4PL, England
Marylebone
CONTACT
+44 20 7224 3157
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1 - 10 of 17 reviews

Reviewed 18 October 2017 via mobile

I've been coming to the Holborn Aveda for a few years now. Generally I find the cut and colour very good. However it is hard to get through to get an appointment. What is most annoying is the fringe trim - this is the fourth...More

Thank H C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017

I used to come to Aveda Salon, when I lived in London for all kind of treatments, being back in London, I thought I treat myself with a pedicure. I booked an appointment online, and got a confirmation email, unfortunately when I arrived, they couldn't...More

Thank darkpeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2017 via mobile

I attended the Aveda salon in Holborn for the first time in August 2016. I had the pleasure of meeting a very lovely hair stylist who gave an amazing cut and great customer service. However the whole experience was daunted by the comments made by...More

1  Thank ell176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 12 April 2017

I have only ever been to this spa for waxing, but I have always had a great experience. Vanya (the wax therapist) is amazing- I have never had a faster or more efficient treatment. She never misses a hair and is a very fuss-free therapist....More

Thank izzbubz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

Met a friend having her hair done in London en route to Winchester. Between the dying and cutting stages we lunched in the Le Pain Quotidien attached to the hair salon. I've never lunched in a hairdressers before, but can thoroughly recommend this venue and...More

Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2016

I just choose the basic service for hair cut and wash (£51). The store looks international, so I think give it try, but both of the service and the final result made me dissatisfied. Very poor experience, will never go again.

1  Thank janespinktiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2016 via mobile

I went there for a massage (1h costs 89£!) to relax before the weekend. Getting to the room of the massage I saw from an open door the room where they store the towels and I was disgusted as it looked really dirty. I would...More

Thank Pseudo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2016 via mobile

Phones aren't being answered or you have to wait for a very long time until someone actually bothers answering the phone. Very unfriendly and unhelpful on the phone. The lady was even giving me attitude for no reason. Won't bother going there anymore, has given...More

Thank 577uktraveller2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2016

I wanted to get a lighter tone on my dark brown hair and cover the whites. I thought it looked a bit orangish, which I had specifically warned my stylist against. After a couple of washes, it was very ginger. I called back and I...More

1  Thank argelita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2016

I have been having my hair cut at Aveda at Holborn for about 15 years on and off, and occasionally had a pedicure etc.. In general the stylists have been excellent and I have been pleased with the results, and it has seemed worth the...More

Thank Helmari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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