We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: Closed
Save
Share
Review Highlights
Beginners Guide To Cigars

Daniel was extremely helpful in pointing me in the right direction for a beginner. I have a big... read more

Reviewed 17 October 2016
Scott J
Small Shop Excellent Selection

We found the shop while strolling in Mayfair. This is not a large establishment but an excellent... read more

Reviewed 21 September 2015
phantidae
,
Denver
Read all 10 reviews
14
All photos (14)
Full view
Traveller Overview
  • Excellent50%
  • Very good30%
  • Average0%
  • Poor20%
  • Terrible0%
25 Jan 2017
“Customer service”
1 Nov 2016
“poor customer service”
About
Turmeaus Mayfair is our specialist Cuban cigar shop in Shepherds Market. Our staff are trained by Hunters & Frankau Cigar School, and assure you a warm welcome and expert advice. Our shop features a walk-in humidor with an enormous range of the...more
Closed
Hours Today: Closed
See all hours
Suggested duration: 1-2 hours
Contact
Shepherd Market, London W1J 7LB, England
Mayfair
Website
+44 20 7495 7330
Top Selling Tours & Activities in and around London
from USD 39.90
More Info
from USD 74.80
More Info
from USD 33.20
More Info
from USD 37.20
More Info
Reviews (10)
Filter reviews
9 results
Traveller rating
5
2
0
2
0
Traveller type
Time of year
LanguageEnglish
5
2
0
2
0
See what travellers are saying:
FilterEnglish
Updating list...
Reviewed 25 January 2017

I bought a lighter on the C.Gars website recently and unfortunately I had cause to return it as it was faulty. Rather than post it back I returned it to this shop as it's not far from where I work and I'm pleased to say...More

Thank Hapless-and-Hungry
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Reviewed 1 November 2016

limited selection when I visited. bought a few cigars and had an issue with one of the cigars once I was able to inspect them more closely at my hotel. brought it back to Daniel asking to swap it for another and he was a...More

Thank Bama98
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

I am terribly sorry you had a bad experience in store. We have had a few staff changes since then so you should come and visit us this year!

Reviewed 17 October 2016

Daniel was extremely helpful in pointing me in the right direction for a beginner. I have a big birthday coming up and wanted some gift ideas for family and friends. He was able to help, and didnt try and sell me the most expensive items....More

Thank Scott J
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Reviewed 22 June 2016

I wanted some cigars and was attending a meeting in Duke Street, London W1, so I decided to visit I the Turmeaus Mayfair shop rather than buy on line. It was lovely to visit the shop, reminded me of some little places in Havana, full...More

1  Thank alistairbarnwell
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Reviewed 15 May 2016

On a visit yesterday from Yorkshire to London to meet up with family spent a very pleasant time choosing several cigars for my birthday next month.David was brilliant giving some very expert advice on the type of cigars that I wanted to try and comparison...More

Thank davemellor47
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Reviewed 3 April 2016

Part of the C.Gars Ltd, I thought this shop would mirror my previous experiences with them (at their Kilburn location and online); however, the person in the store seemed to be clueless. I ended up ordering online from them instead, should have done that the...More

2  Thank RWandSW
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

I am sorry you did not enjoy your visit. It has been a while now with a few staff changes so you will have to give us another visit!

Reviewed 21 September 2015

We found the shop while strolling in Mayfair. This is not a large establishment but an excellent selection of cigars and friendly staff.

Thank phantidae
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Reviewed 17 September 2015 via mobile

I am visiting the best place I have found in London to buy Cuban Cigars. The staff (Tereza) was knowledgeable and friendly. Downstairs they a wonderful lounge to smoke. I can't recommend it enough.

Thank Tim W
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Reviewed 4 March 2015

cigar and pipe s etc Its a dream serious collection of serious cubans! Also plenty of non Cubans and davidoffs plenty of limited edition cigars own brand oliva cigars inka secret blend tons of pipes, pipe tobacco and start up kits a secret sampling room...More

2  Thank jeremy m
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

View more reviews
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Get quick answers from Turmeaus Cigars & Whisky staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines