Her Majesty's Theatre London

Her Majesty's Theatre London: Hours, Address, Her Majesty's Theatre London Reviews: 4.5/5

Her Majesty's Theatre London

Her Majesty's Theatre London
4.5
11:00 AM - 11:30 PM
Monday
11:00 AM - 11:30 PM
Tuesday
11:00 AM - 11:30 PM
Wednesday
11:00 AM - 11:30 PM
Thursday
11:00 AM - 11:30 PM
Friday
11:00 AM - 11:30 PM
Saturday
11:00 AM - 11:30 PM
Sunday
11:00 AM - 11:30 PM
About
Her Majesty’s Theatre is positioned in the Haymarket, adjacent to the Piccadilly Circus. Without giving a single thought, book online advance official The Phantom of the Opera tickets running with packed houses at Her Majesty’s Theatre!
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Tours and Tickets
The area
Address
Neighbourhood: Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
How to get there
  • Piccadilly Circus • 4 min walk
  • Charing Cross • 4 min walk
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
10,000 within 5 kms
Attractions
1,527 within 5 kms
Popular mentions

4.5
1,138 reviews
Excellent
730
Very good
272
Average
93
Poor
20
Terrible
23

Amy C
London, UK348 contributions
Excellent theatre
Nov. 2019 • Friends
Went there ages ago great show great staff loos were limited strict rules and inflexible paying methods
Written 8 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

daffystjob
Manchester, UK835 contributions
Home of the Phantom
Feb. 2020
A fairly small theatre with lots of character, staff were friendly and the seating was comfortable despite the seats being fairly small. The view of the stage was good although I lost sight of the chandelier when it was hoisted up. Overall a good experience although I did find the price a little steep.
Written 9 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

UOtterTravel
Port Saint Lucie, FL1,285 contributions
Cramped seating and rude patrons
May 2019
We've seen Phantom of the Opera many times - In London, New York, Washington, DC, Dallas, etc., but this experience was probably the most uncomfortable and had the most disruptive audience. The seating is very cramped, especially if you are tall. I usually get an aisle seat for my husband as he is tall, but I couldn't get an aisle seat when I purchased our tickets, so we had third and fourth seats off the aisle in the front row of the first balcony. Our knees were hitting the "wall" in front of us. My husband was so uncomfortable that he wanted to get up during the performance to stand in the back, but I convinced him not to because it would have been poor etiquette. At intermission I spoke to one of the ushers to find out if there might be another seat available for him to sit in. I explained the issue of lack of legroom and that he was to have total knee replacement soon after our return home. She told me it was sold out, but checked with her supervisor anyway. The only seat available was the usher's fold down seat that had no back or arms, and it was in the very back. He opted to stay put.

The guests seated behind us had no clue about being quiet during the performance. They were constantly getting candy from a bag which made a lot of noise. We, and others, turned and glared, and because it did not stop them, they were shushed. It still didn't stop them! Another guest behind us had some sort of affliction that would cause him to speak/make noises at random times. The guests next to us kept asking him and his wife to be quiet. All of this took away from our evening, and with the price of tickets, it was an expensive evening that wasn't that great. The performance wasn't the greatest and it seemed there was a bit too much chemistry between the those performing the parts of the Phantom and Christine!
Written 24 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

April D
Sydney, Australia37 contributions
Need to learn a thing or two about customer service.
Feb. 2020
Wrote to the theatre after an unpleasant experience and the response received was half hearted copy and paste from google job.

I've emailed them twice since asking to escalate the matter further to which i've had no repose.

As a family who regularly visit the theatres i will never step foot inside this building (or others owned by the same company again).
Written 20 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

eliger2017
Sofia, Bulgaria12 contributions
Disappointment
Mar. 2020
I'm a huge "Phantom of the opera" fan. I dreamed to go to West End and see the original production since I was a teenager. Last year the play was staged for the first time in my country and I found it amazing. So when a chance to go and see the original arises, I was more than thrilled.
Sadly, the show didn't meet my expectations. The singing was decent and the decors and special effects were quite nice, but that's all good I can say about this production.
There was no chemistry between the characters, especially the Phantom and Christine and the whole show was lacking of emotions. At some point I had the impression that all the actors and musicians were in a hurry and just wanted everything to come to the end as quickly as possible.
One particularly annoying part was the way the actor playing the Phantom (in our case this was the standby Phantom, I have to mention) was really pathetic. I felt no sympathy for his character, just pity and ridicule at times. I didn't feel his great personal drama nor I believed that this man could be such a great menace to the people of the opera. Sorry to say this, but there were moments when the Phantom looked and acted as the Penguin from Batman movies.
It' s also a shame for a venue like Her Majesty's Theatre to use manequins for "Masquerade" scene to create an illusion for bigger crowd. I'm also quite convinced that some of the orchestra's instruments were prerecorded (I don't mean the organ part or other electronic instruments).
Honestly all the applause should be for the amazing stage workers and the sound managers who make wonders.
The fact that the audience could drink and eat in the auditorium is a total disgrace, this is a theatre, not a cinema!
Last, but not least: I had some issues booking online, I sent an email to the theatre asking if there is other way to pay except card and I never ever received an answer. Good God that I have a friend in London who helped me with the tickets. And as other users already said - the legroom really is limited and I'm a small woman (our seats were in Royal Circle). The building is nice, but it definitely needs an update.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Dhilla Febriana
Benalmadena, Spain5 contributions
Amazing musical talent
Mar. 2020 • Couples
Amazing experience. First time to see real live musical, my husband brought me here as one of my birthday’s gifts😍🥰😊. What an amazing night indeed.
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Axu K
Helsinki, Finland60 contributions
Old world grandeur without modern comforts
Jan. 2020
This is not a review of the show itself. If you like the Phantom of the Opera, you will get what you paid for. This is a review of the theatre itself. The old velvety interior has its own charm, no doubt, but it is no pleasure having to climb the several flights of stairs to the grand circle balcony or beyond. There is no lift. The seats are packed in tight, if you are tall or large, it will be an uncomfortable few hours. People take their jackets and bags to their seats, a coat check is either missing or voluntary which diminishes the comfort of your seat, having to accommodate for all the belongings, yours as well as your neighbors’. The stand itself is heavily terraced, with steps about 1,5 feet deep and without a railing to steady you as you walk down towards the first row. Again, if you have any mobility issues, it’s a potentially deathly venture to descend avoiding a stumble and a somersault over the ledge. No one dresses up for the event, feel free to enter in your sweatpants and sneakers. You can eat and drink in the audience, just don’t take any photos. While this may make the show more accessible for those who do not feel at home in theaters, it does take something away from the cultural experience the atmosphere of the theater tries to offer.
Written 8 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sarah R
6 contributions
A night in the Royal Box
Dec. 2019
Went to see Phantom on the Friday before Xmas and the theatre was full. My husband had booked through a ticket agent and our ‘together seats’ for our 27th wedding anniversary were in fact rows apart. The staff at the theatre went above and beyond and we watched the whole performance from the Royal Box. Wonderful way to end our anniversary trip. I shall be bringing a tiara next time we visit, just in case!
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

rubyrocky
Evesham, UK142 contributions
Anniversary
Mar. 2020 • Couples
Went to see mousetrap very good play nice old
Theatre had a few drinks in the bar we had good seats in dress circle numbers 7 an 8 you can sea view in picture
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

dennis802
Denver, CO23 contributions
Love the theater and performance
Mar. 2020
That being said. There are limited viewing seats that I would not recommend purchasing. Best seats are front middle. Music as always is great. Personally thought chemistry between phantom and Christine was lacking,
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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Frequently Asked Questions about Her Majesty's Theatre London

Her Majesty's Theatre London is open:
  • Sun - Sat 11:00 am - 11:30 pm