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The City of Quebec

#983 of 1,360 Nightlife in London
Open Now: 11:00 am - 2:00 am
Open today: 11:00 am - 2:00 am
Review Highlights
Still Needs Work

I really want to like this pub and I visit it every time I'm in London hoping management is... read more

Reviewed 3 days ago
1NicePerson
,
USA
Id

I call the pub before I go now 0nly one time I went i was asked for id but you tell some people do... read more

Reviewed 3 weeks ago
PhilipN353
,
Plymouth, United Kingdom
via mobile
Read all 231 reviews
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Traveller Overview
  • Excellent22%
  • Very good17%
  • Average21%
  • Poor12%
  • Terrible28%
Travellers talk about
“basement club”(3 reviews)
“great night”(3 reviews)
About
The City of Quebec is a firm favourite within the LGBTQ community and rightly so with the proud title of being one of Londons oldest LGBTQ+ venues. As popular by day with tourists shopping on the busy Oxford Street just a stones throw away as it is...more
Open Now
Hours Today: 11:00 am - 2:00 am
See all hours
Contact
12 Old Quebec Street, London W1H 7AF, England
Marylebone
Website
+44 20 7629 6159
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Reviews (231)
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1 - 10 of 220 reviews
Reviewed 2 days ago via mobile

Whatever they thought they were going to achieve has not worked. They have ruined the place as it used to be. Greed had driven them to try so many new things which have not worked. Noisy with stupid screaming girls making the place not what...More

Date of experience: February 2019
Thank 67MikeB67
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi Mike, thank you for your recent review we appreciate good and bad reviews as these are what help us to get better at what we do. I am sorry to hear that you did not enjoy your recent visit with us. I refer to...More

Reviewed 3 days ago

I really want to like this pub and I visit it every time I'm in London hoping management is listening. I'm not so sure. I was "served" by a tall, slender female wearing glasses and with a red spot dyed in her hair. The young...More

Date of experience: February 2019
Thank 1NicePerson
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi 1NicePerson thank you for your feedback its with your feedback that we can improve. The member of team that you describe has been spoken with and shown your feedback, she was quite surprised and we are sure that this will have addressed this part...More

Reviewed 5 days ago

I enter to the toilet and a tall bearded guy asked me rudly (while I using the toilet ) if I was consuming because toilets were for clients. Of course I went away cancelling the drink I asked. With so many great pubs in London...More

Date of experience: February 2019
Thank Calixto M
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi Calixto M Thank you for your review, I was disapointed to read your review as I encourage all of my team to be welcoming and friendly, however on this occasion it seems they may not have stepped up to the standard I set. I...More

Reviewed 1 week ago via mobile

Very nice&clean friendly staff only downside is when you asked “New Zealand sauvignon blanc “ you expect to get one ! But staff behind the bar ( i think he’s from France 😂 he gives you a just the white wine 🍷 ) maybe he...More

Date of experience: February 2019
Thank chrisafc
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded 6 days ago

Hi chrisafc Thanks for the good review and I am sorry about the mix up with the wines we will makes sure all our team know the difference between a french wine and a new Zealand one before your next visit and we are looking...More

Reviewed 2 weeks ago via mobile

Had a great night out last night! Can’t remember the bar guys name that served us but he had a thick Scottish accent, he was so friendly and made us feel soo at home! Can’t wait to visit again!

Date of experience: February 2019
Thank Romanchowchow
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded 6 days ago

Hi Romanchowchow Us at the City of Quebec are glade you had a good night and our Scotsman is looking forward to seeing you again soon Kind regard from us at the City of Quebec

Reviewed 3 weeks ago via mobile

I call the pub before I go now 0nly one time I went i was asked for id but you tell some people do not drive or have a passport so how can they get in the pub with id i just go the kings...More

Date of experience: January 2019
1  Thank PhilipN353
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi Philip N Thank you for your review, we often ask for ID from our customers not only for verification of age but so that we are better aware of who is visiting our pub. On particularly busy days/nights when there may be large events...More

Reviewed 3 weeks ago

I went there on Saturday evening, 26th January at about 22:00. I was pleasaed the bar is getting better but the customer service was really poor. I was served by a very unfriendly, rude bearded guy. He did not say anything offensive but his body...More

Date of experience: January 2019
4  Thank Daniel P
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi Daniel P Thank you for your review we are pleased that you find the bar is getting better, unfortunately one of the team appear to have let you down on this occasion. This is not a normal standard and I would like to welcome...More

Reviewed 3 weeks ago via mobile

The upstairs has recently become slightly more gay friendly again, but the downstairs is really awful - they have totally separated it off (you have to access it separately from street level) and the place is infested with bloody women! It's also really bright down...More

Date of experience: January 2019
3  Thank Uakari
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi Uakari Thank you for your review, the good and the bad help us to get better at what we do. I am pleased that you had noticed the effort to make the ground floor bar more welcoming and friendly and you are quite right...More

Reviewed 4 weeks ago via mobile

Unlike other bars allowing 20 minutes drinking up, this one stops serving 20 minutes before their advertised cut-off point and then sends the doorstaff round to remove everyone... manager was off tonight so probably doesn't know that in his absence his staff make this the...More

Date of experience: January 2019
3  Thank Mezzetino
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded today

Hi Mezzetino Thank you for your review, the evening in question I was actually on duty and the manager your refer to my assistant was off. Your concerns have been addressed and actions put into place to prevent this happening again in the future. I...More

Reviewed 4 weeks ago via mobile

Megan Raymond and Sandy been great. The best in London.. Everything was great. We should come back..!!

Date of experience: January 2019
Thank Eduardo B
I4380JPmatth, General Manager at The City of Quebec, responded to this reviewResponded 4 weeks ago

Thank you Eduardo for your kind review, we look forward to welcoming you back very soon, ill be sure to pass on your comments to the team. Regards Matt & The Quebec Team

View more reviews
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Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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Questions & Answers
Ask a question
alaindeparis
4 February 2018|
AnswerShow all 3 answers
Response from CityOfQuebecG | Property representative |
Hi there We welcome every body here! The more the merrier!
0
Votes
readingjock
2 March 2016|
AnswerShow all 7 answers
Response from David B | Property representative |
Usually quite busy going into espy evening we have double cabaret usually a drag and a singer starting at 8pm
1
Vote