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Customer service non existent. Placed an order for 620 pounds at midnight. Realised first thing the next morning the size of shoes and bag were not correct. I live in Barcelona. They replied to my email at 09.46 am in the morning. The order was...More
Buyer beware: Although their products are nice, their customer service is horrible. If you buy an item you best be sure that you want it because they do not offer refunds. They are highly irresponsible and do not bother to make sure you are happy....More
They do not deserve a rating for their online customer service. I have been emailing them for a month now and I still not had a proper response to my complaint. Now I absolutely love lulu Guinness designs but the customer service is appalling. I...More
I've been tempted for a long time and finally purchased a Nancy in Sage..very classy. But after a handful of uses 1 of the lip logos fell off. Emptying it ready for return the label states Made in China! So whilst Lulu basks in the...More
Ive been looking at Lulu Guinness items for sometime, decided to place an order..my first order (and my last!). Ordered 5 items online, all arrived fairly promptly. However to my liking, so requested a returns authorisation number etc. Received that quickly. Posted all items back...More
I have used the Lulu Guinness website in the past, the last time 4 years ago, and had kept my previous purchases so had never dealt with customer services.
In January I ordered quite a few items from the online website. I wanted to take...More
Like all the reviews here, the customer service is non existent. The first pair of shoes I ordered were damaged in transit so I refused to accept the delivery. This completely confused LG. I ordered a second pair before receiving a refund, that when arrived...More
I have several Lulu bags and I have to say the quality is variable. I ordered two pairs of shoes (same shoes different sizes) on line in the sale. I was a way for a couple of weeks and missed the delivery. I had always...More
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighbourhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an
experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.