We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Debenhams

334-348 Oxford Street, London W1C 1JG, England
+44 844 561 6161
Call
Website
Save
Review Highlights
Customer Service

I would highly recommend avoiding the store at all costs. My girlfriend and I went into the store... read more

Reviewed 3 days ago
OLIVER H
via mobile
This store helped me find love!

There was a lovely stock boy called Marcus however who really made me feel better about myself, he... read more

Reviewed 3 days ago
Jack Y
Read all 244 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
More
The place to shop for top labels in men and women's apparel, plus gifts, home furnishings and flowers.
  • Excellent19%
  • Very good18%
  • Average9%
  • Poor7%
  • Terrible47%
Travellers talk about
LOCATION
334-348 Oxford Street, London W1C 1JG, England
Marylebone
CONTACT
Website
+44 844 561 6161
Write a ReviewReviews (244)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 212 reviews

Reviewed 3 days ago via mobile

I would highly recommend avoiding the store at all costs. My girlfriend and I went into the store for some Christmas shopping and were greeted by the most ungrateful shop assistant we have ever met. He was called Marcus. He was rude, arrogant and refused...More

Thank OLIVER H
Reviewed 3 days ago

There was a lovely stock boy called Marcus however who really made me feel better about myself, he sat me down, gave me a tickle and a kiss and made me feel right as rain. I am happy to say me and my Marcus baby...More

1  Thank Jack Y
Reviewed 1 week ago

why oh why are you still in buisness debenhams. Totally unhelpful customer service that resolves a complaint by doing absolutely nothing!!! The management are the ones at fault not the poor staff answering the phones its shambolic beyond belief. Who does a 10 day delivery...More

Thank Amanda D
Reviewed 2 weeks ago via mobile

There are three shops all close to each other, this being one, John Lewis the second and house of Fraser the third. All are large department stores. This is fairly open and light. Easy to find your way around. The staff were friendly generally however...More

Thank FairReview1309
Reviewed 2 weeks ago

sore feet and legs from all the walking was a nice break, toasty and drink a very welcome break, staff were friendly and quick service, price was ok also

Thank tracey d
Reviewed 2 weeks ago

This is a review of Activity Superstore - voucher purchased from debenhams Do not use this company – Activity Superstore/Gift Ideas for Two/Gastro Pub and Restaurant Dining or any of its other guises. Here’s why: • There are very few options to book, we had...More

Thank David L
Reviewed 2 weeks ago

I was shopping at the Kat von D yesterday with two girlfriends and I was so pleased with the Italian make-up artist working there. She was super nice and service minded. We got colour matched and came out very happy with our purchases. Too bad...More

Thank Norgesknupp
Reviewed 3 weeks ago via mobile

Debenhams is a large department store and is located on Oxford Street and nearer to Bond Street underground station. Excellent for Christmas shopping and has a large variety of gifts to suit. Expect crowds, always seems to be busy.

Thank rayrest
Reviewed 4 weeks ago

Poor on line Customer service. My main concern is their partnership with Complete Savings.....you can be unwittingly signed up and have a £15 debit to your credit card. Debenhams really don't seem interested in protecting older people and vulnerable customers from potential abuse that this...More

Thank Trevor W
Reviewed 4 weeks ago via mobile

This is one big department store sticking looks of good quality products. Debenhams is a good brand name and this shop must be one of their flagships being where it is and having all the designer labels held there. Reasonable prices and good quality goods,...More

Thank D P
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Nearby Restaurants
Ben's Cookies
798 reviews
.05 km away
Scoff & Banter Tea Rooms
299 reviews
.04 km away
Beast
446 reviews
.08 km away
Spaghetti House - Woodstock Street
363 reviews
.05 km away
Nearby Attractions
Bond Street
478 reviews
.13 km away
Wigmore Hall
120 reviews
.19 km away
St. Christopher's Place
141 reviews
.19 km away
Gray's Antique Markets
33 reviews
.16 km away
Questions & Answers
Get quick answers from Debenhams staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit