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Madame Tussauds London

Closed Now: 10:00 am - 4:00 pm
Open today: 10:00 am - 4:00 pm
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ADMISSION TICKETS (1)
Madame Tussauds London Priority Entrance Ticket Including Star Wars Exhibition
from USD 38.91*
ADMISSION TICKETS (1)
Madame Tussauds London Priority Entrance Ticket Including Star Wars Exhibition
from USD 38.91*
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Traveller Overview
  • Excellent41%
  • Very good31%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“wax works”(1,281 reviews)
“star wars”(966 reviews)
About
STARDOM awaits you! Step into the spotlight as you accept your exclusive invitation to Madame Tussauds London, the home of famous fun in the capital. Join your favourite celebs at the ULTIMATE A-list party, strut your stuff on the catwalk with Cara...more
Closed Now
Hours Today: 10:00 am - 4:00 pm
See all hours
Suggested duration: 2-3 hours
Contact
Marylebone Road, London NW1 5LR, England
Website
+44 333 321 2001
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Ways to Experience Madame Tussauds London
from USD 38.90
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from USD 73.80
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from USD 75.10
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Reviews (27,981)
There are newer reviews for Madame Tussauds London
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15,931 results
Traveller rating
5,365
5,000
3,106
1,279
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LanguageEnglish
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5,365
5,000
3,106
1,279
1,181
Show reviews that mention
All reviews wax works star wars spirit of london ride wax museum sherlock holmes london taxi marvel experience cinema experience merlin passes photos taken take photos long queue great attraction other attractions london eye celebrities figures
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31 - 40 of 15,931 reviews
Reviewed 1 week ago

The last morning if our stay in London we decided to pay a visit to Madam Tussauds. We arrived mid morning on one of the hottest days of the year. London tourist season equals queues. For well over an hour we were waiting. Finally we...More

Thank Linda B
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear Linda B, We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests. We’re disappointed to read that you were unhappy with your visit to...More

Reviewed 1 week ago via mobile

Great attraction, very well done and perfect for the whole family. Buy tickets in advance and save the long queueMore

Thank Orly M
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear Orly M, It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world famous...More

Reviewed 1 week ago via mobile

madam tussauds will always have a long que (typically 1h wait to get in) to see nothing as special as they make it out. some wax works are poorly done and look hardly like the actual celebrity. it is crowded with people and everything in...More

Thank sylvisylvi2018
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear sylvisylvi2018, Thank you for your review on Trip Advisor. We are sorry to read that you were unhappy with your visit to Madame Tussauds London. We are very proud of our rich history and hope to share this with our guests, while also updating...More

Reviewed 1 week ago via mobile

It’s nice, but not what I expected. For comparison I liked the one in Amsterdam better. Was very crowded, more stairs than actual things to see.More

Thank LiyaK19
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear LiyaK19, Thank you for your review on Trip Advisor. We are sorry to read that you were unhappy with your visit to Madame Tussauds London. We are very proud of our rich history and hope to share this with our guests, while also updating...More

Reviewed 1 week ago via mobile

Visited on a Saturday and the place was crowded. Had to queue for 90 minutes even with pre booked tickets. Did not really mind the queue but it was so disorganized, people were not directed on where to queue and worse still so many others...More

Thank PenangF
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear PenangF, Thank you for your review on Trip Advisor. We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests. I am sorry to see...More

Reviewed 1 week ago via mobile

My husband loved it here, but it wasn't really for me. I'd give 3 stars, he'd give 5 so 4 it is. The 'cab ride was great', that was unexpected. The only thing my husband felt wasn't great was the Alien Encounter bit. He's been...More

Thank Jess N
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear Jess N, Thank you for your review on Trip Advisor. We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests. I am sorry to...More

Reviewed 1 week ago via mobile

Visited at the weekend and queued for an hour to get in. Not sure what the hold up was but we were in the line for Tesco vouchers, maybe when you use these your treated as the poor people. This did rather put emotions on...More

Thank jhjjjkkjhkjhgg
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear jhjjjkkjhkjhgg, We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests. We’re disappointed to read that you were unhappy with your visit to Madame...More

Reviewed 1 week ago via mobile

Absolute shambles. So disorganised. Staff not helpful at all. Give you a time to be there and say you have to queue in a massive queue for about an hour. Terrible!!!!More

Thank Andy S
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear Andy S, We appreciate you taking the time and trouble to share your thoughts as we always consider any feedback that helps us to improve the service we provide for our guests. We’re disappointed to read that you were unhappy with your visit to...More

Reviewed 1 week ago

Personally, I loved it. There are so many things to see inside the building. You enter from one side while you exit from the other side of the building but the interesting thing is one feels like one has traveled to another destination since there's...More

Thank GokarnaM1
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear GokarnaM1, It is always a pleasure to receive such a glowing review of our attraction, thank you for taking the time to share your experience with us. We are delighted to read that you had a truly fabulous experience at our world famous attraction!...More

Reviewed 1 week ago via mobile

It’s a nice place with a few great attractions but it’s way too crowded. The first sign is the huge queue outside. Fortunately we booked premium tickets (49 pounds each) so we could skip all queus outside and inside. We spent 2 hours there, but...More

Thank Helschip
MadameTussaudsLondon, Guest Relations Manager at Madame Tussauds London, responded to this reviewResponded today

Dear Helschip, Thank you for your feedback on Trip Advisor and taking the time to share your thoughts. We are constantly reviewing all of our guest feedback as this is extremely valuable to us and helps us to look at ways to improve the overall...More

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Questions & Answers
Ask a question
Diana P
9 October 2018|
Answer
Response from PenangF | Reviewed this property |
Sorry, I am not sure as I did not get the tickets with National Rail vouchers
0
Votes
779amirs
22 September 2018|
AnswerShow all 11 answers
Response from NorthStar319442 | Reviewed this property |
Yes, it’s quite quick but still a great thing to do just me and the husband went
1
Vote
cazcaz77
18 August 2018|
AnswerShow all 6 answers
Response from crisbaxter | Reviewed this property |
If I was you I would check with the Madam Tussauds web site.
0
Votes