London Airport Transfers

London Airport Transfers: Hours, Address, London Airport Transfers Reviews: 1.5/5

London Airport Transfers
1.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Affordable London Airport Transfers Services with child seats, Heathrow, Gatwick, Stansted, Luton, city airport, and cruise port transfers. airport taxis.
Suggested duration
< 1 hour
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Tours and Tickets

The area
Address
Neighbourhood: Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
How to get there
  • Russell Square • 4 min walk
  • Holborn • 5 min walk

1.5
57 reviews
Excellent
9
Very good
1
Average
0
Poor
2
Terrible
45

Deirdre M
Toronto, Canada7 contributions
Utterly dreadful “service”
Feb. 2020 • Family
Avoid this firm. Upon arrival at Terminal 2 we were sent on a wild goose chase to find our driver. We were then asked to walk - with all our bags - from Terminal 2 to Terminal 3 to gather with other passengers. More waiting. The whole painful process took almost two hours before we even began the drive to London. Head office refused to refund our pre-paid fare when we tried to make an alternate plan. Never again!
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Andrei Gongea
Bucharest, Romania12 contributions
Great service
Dec. 2019 • Couples
We booked a car from Croydon (Jurys Inn Hotel) to Southend airport for 3AM for 89 pounds, which is cheaper than an Uber.

We were in front of the hotel at 2.50AM and the driver was already there. She helped us with the bags and the drive was fast and smooth with no problems.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Or F
Petah Tiqwa, Israel1 contribution
It simply works..
Dec. 2019
So reading here and there about this company and the service raised some concerns.
I chatted with them in the website chat and the answers seems satisfying.
I ordered the 2 way trip and it simply worked as promised on time and with a good service and prices are the best i found. - recommending!
Written 17 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jimmy
Spring, TX500 contributions
Read the Reviews!
Oct. 2019
Didn't see these specific reviews of "City Transfers" or in hindsight I would have booked elsewhere. After clearing Customs, Immigration we waited at the designated location for about 15 minute. When the driver arrived he seemed perturbed that we had three large bags. The third would not fit in his trunk and he placed it in the front seat...commenting that he could be arrested with a bag in the front seat. On the drive into London her continually complained of the traffic and congestion in the city.

We arrived at our hotel, the Grosvernor, in Central London in a torrential rain storm.
The driver said that he could not drop us off at the hotel entrance because of parking restrictions. He said that the closest he could get to the hotel was Lower Belgrave Street. He stopped unloaded the luggage in the pouring rain and left us to hump our luggage across the divided Buckingham Palace Road in heavy morning traffic. The Grosvernor didn't have a doorman so we lugged the baggage up the front nine steps. We were soaked by the time we reached the lobby. The receptionist said that the driver should have used the covered side entrance which is available to customers and has a handicapped entrance.
Written 13 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Can you please stop putting reviews to the wrong company we are not city transfers. we are London Airport Transfers.
Written 14 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peppy678
Kamloops, Canada36 contributions
Didn't Arrive
Sep. 2019
After Arriving to Heathrow late we gathered our luggage and we were told to look for someone with City Transfers and provide our confirmation. There was no one there. Many people with signs but not ours. After going to information desk we had a rude lady tell us to wait under the bookstore sign. We waited almost an hour and then i finally asked two people holding signs if they new who this company was and they kindly called for me. Finally about an hour later a guy arrived and we got to hotel safely.
Written 9 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
OMG, we are London Airport Transfer, not city transfer
Written 11 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

D. D.
3 contributions
NEVER book City Transfers!!!!
Sep. 2019
We booked through Travelocity and everything on our trip was smooth except getting to and from Airport with this service. When we arrived off our plane the guy sent to meet us at the airport didn't have our name or flight info on his list. After 35 minutes and showing him our confirmation and receipt, travel times, and flight numbers he called his office and was told to bring us to our hotel. Then when we called for the pick up to return to the airport for our flight home they argues with us about what time our flight was to take off. They were an hour and 10 minutes late picking us up from the hotel. When we got in the van there was a mans dress shoe and small step stool on the floor. The man apologized and blamed his dispatcher.
Then told us we had two other stops before heading to the airport. My husband told him he understood it was a shared shuttle but since they were an over an hour late maybe he should just take us first. The guy refused. Then when he went up to meet
the next passenger he told her all about how he was late and it wasn't his fault and my husband wanted to go straight to the airport. Then she got in and the driver was complaining that we were unhappy and shouldn't book a shared shuttle service if we didn't want to be late. That did make us mad and we will not book another shared shuttle service especially not with City Transfers Uk.
Written 7 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

MADOKIE
Columbia1 contribution
Never Book City Transfer
Jul. 2019
We booked City Transfersin London to pick us up at Heathrow. We waited in front of W.H. Smith as instructed. As my husband waited there I looked at all of the placards being displayed by drivers in case our driver was in a different place. After waiting 45 minutes I called the contact number. The gentleman tolld me that the driver was on his way and should be there in 10 minutes. We waited another 45 minutes and when I called back I was told that the driver had returned to the office because we weren't where we were supposed to be. My feet were glued to that spot. No money refunded. Cost us 80 pounds for a cab fare on top of what we paid City Transfer. Started our trip with a bad attitude toward Londoners. Wish I had read reviews before I accepted what our travel agent booked.
Written 28 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We're not city transfers.
Written 29 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sarah
1 contribution
Never again- shame on Expedia for having a contract with them!
Aug. 2019
Booked them through Expedia. Every bad review is correct. Arrived at 1 no car until after 3. Was calling the company (long distance mind you) No answer - Expedia called and spent an hour trying to get me a ride. Other car services were trying to help and stated they call all day for customers with same experience. Expedia refunded me the whole amount. Driver was lovely- He said the company has new ownership with the son and has gone down hill. Computers are always out and drivers are quitting - stay away.
Written 22 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Paul T
28 contributions
Stay AWAY! Appalling. Disrespectful and Late!
Aug. 2019 • Business
I reserved an Airport Shuttle via Expedia.

I have to start with what an appalling service you have offered here. I waited outside the designated hotel since 2:30am, as you advised too. I called your emergency number over 10 times and the operator did not pick up any calls.. when the vehicle was late.

Finally when your emergency number picked up, he advised that the car was late because the passengers before hand had forgotten their passports and had delayed the pick up time. After waiting 40 minutes, a Prius arrives, with no passengers. Your emergency contact operator lied to us, blatantly, and even now I am trying to cLl and your operator is continuing to decline my calls! What an absolutely dispicable service!!!!

Adding to this, your driver arrives and says “I am never accepting a job in sW11 again, I live in the east and this is too far out for me”... I mean what kind of service are you running here? An emergency call centre who lies blatantly to customers. A driver who doesn’t want to collect paying customers and then tells them!?

I have attached images of the declined call log in hope that that this is addressed with your superiors. I am a West End performer and international opera singer with over 20k following on social media and of this is not addressed I will make sure it is addressed online. This type of behaviour from a professional service will not be tolerated.

Absolutely dispicable, unreliable and appalling service and customer service. Especially for an emergency helpline! Appalling!

Stay AWAY!!!
Written 21 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Paul, We are London Airport Transfer company, We dont work with Expedia. Please check the company you want to leave the review. Thanks
Written 22 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rui L
1 contribution
Horrible service- They will not pick you up!
Jul. 2019 • Friends
Horrible Service:

They do not call you when they pick you up from your hotel and leaves immediately when they do not see you. I missed my shuttle when I was literally standing next door to buy a snack. If they had any common sense to call me, I wouldn't have to miss my pickup and my flight. HORRIBLE and AVOID AT ALL COST
Written 22 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We are private transfer company. We don’t do any shuttle service. Please check the company
Written 23 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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