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Keepers Lodge

1 Fletcher Mall, Leicester LE4 1DF, England
+44 116 236 4569
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dump in the middle of beaumont leys

decided to pop in here for a drink after some shopping at the TESCOS store nearby. Big mistake as... read more

Reviewed 24 April 2018
gillsmith37
,
Leicester, United Kingdom
Lunchtime food disaster

First visit - and last! Waited 40 mins for meal to arrive and it was cold and unappetising. Hunters... read more

Reviewed 23 March 2018
wabby3
,
Loughborough, United Kingdom
Read all 27 reviews
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Overview
  • Excellent46%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible22%
24 Apr 2018
“dump in the middle of beaumont leys”
23 Mar 2018
“Lunchtime food disaster”
LOCATION
1 Fletcher Mall, Leicester LE4 1DF, England
CONTACT
Website
+44 116 236 4569
Write a ReviewReviews (27)
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1 - 10 of 27 reviews

Reviewed 24 April 2018

decided to pop in here for a drink after some shopping at the TESCOS store nearby. Big mistake as it seemed like a brothel with some middle-aged women with skirts like curtain pelmets showing all they have right next to us bending over and being...More

2  Thank gillsmith37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018

First visit - and last! Waited 40 mins for meal to arrive and it was cold and unappetising. Hunters Chicken, very little barbecue sauce, chicken cold and chewy. Chips appeared to have been standing for some time as cold and hard. Staff were unhelpful upon...More

Thank wabby3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

Visited for lunch, had a lovely mixed grill, great staff great service hot food highly recommended will definitely be eating here again. Great setting too recently refurbished

Thank Ben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 March 2018 via mobile

I went to the pub to meet with my freinds. The staff were all freindly, it was very clean handy to get to

Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keepers l, Manager at Keepers Lodge, responded to this reviewResponded 6 March 2018

thank you for your feedback, im glad you enjoyed your visit and hope to see you again soon kind regards Sabrina

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Reviewed 30 October 2017 via mobile

Went for a lunch here in-between shopping on a Sunday. None of the table menus mentioned a presence of a traditional Sunday lunch. I ordered two mains from the main menu. The female waitress first greeted us by placing the cutlery and condiments on the...More

Thank PAUL J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keepers l, Manager at Keepers Lodge, responded to this reviewResponded 31 October 2017

hi im sorry that your meal wasn't to your satisfaction. we try and ensure that checkbacks are done on every table and will be retraining the staff on this. we hope to see you again very soon and your experience of the keepers lodge will...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

Ordered a burger and chips. First I noticed that the chips were practically raw. When I told the staff the chips were under-done, I was asked, and I quote: "what do you mean?" I asked the lady if she would take them back to be...More

Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

Amazing service. Very friendly staff. Food was fantastic. The management and staff were very understanding of my daughter who has autism as she is very funny with food and don't like loud place but they got us a quite area so we could enjoy our...More

Thank lillym80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2017

terrible service, terrible food, terrible beer - when I went to complain I got an argument. not what I call customer service but I will not blame the staff as the management are responsible for the level of service. obviously they are totally out of...More

Thank hob879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keepers l, Manager at Keepers Lodge, responded to this reviewResponded 2 July 2017

hi im sorry that you felt that your visit wasn't good enough for you and you felt you were treated badly as a result of your complaint. if you would like to come in and talk to me in regards to this matter I will...More

Report response as inappropriate
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Reviewed 4 June 2017 via mobile

Good points were food was cheap and service quick. Bad points were my food was cold and very small but my other half and daughters was warm. Price of food reflected on the food quality so can't grumble too much. Would possible go again for...More

Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016 via mobile

Played darts lovely teams and great buzz in the week not a lot of pubs got as many teams great place and staff and also some cracking food definitely my new watering hole

Thank helen2356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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