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Review Highlights
50th celebration

Clean, friendly and spacious pub, the staff work tirelessly to keep customers happy, Food was... read more

Reviewed 14 October 2018
9RichardM
,
Feltham, United Kingdom
via mobile
Lunchtime visit

Visited for lunch, had a lovely mixed grill, great staff great service hot food highly recommended... read more

Reviewed 16 March 2018
Ben M
via mobile
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Traveller Overview
  • Excellent43%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible24%
14 Oct 2018
“50th celebration ”
27 Aug 2018
“Racist Pub BarMan with Glasses anda ponytale”
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1 Fletcher Mall, Leicester LE4 1DF, England
Website
+44 116 236 4569
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1 - 10 of 29 reviews
Reviewed 14 October 2018 via mobile

Clean, friendly and spacious pub, the staff work tirelessly to keep customers happy, Food was plenty and reasonably priced. Great location also

Date of experience: October 2018
Thank 9RichardM
Reviewed 28 August 2018

Walked into the bar, i am of asian background the guy at the bar said i can not serve you today and asked me to leave. For no reason did not have any drinks no trouble and just walked in he Is Racist i did...More

Date of experience: August 2018
Thank S A
Reviewed 24 April 2018

decided to pop in here for a drink after some shopping at the TESCOS store nearby. Big mistake as it seemed like a brothel with some middle-aged women with skirts like curtain pelmets showing all they have right next to us bending over and being...More

Date of experience: March 2018
3  Thank gillsmith37
Reviewed 23 March 2018

First visit - and last! Waited 40 mins for meal to arrive and it was cold and unappetising. Hunters Chicken, very little barbecue sauce, chicken cold and chewy. Chips appeared to have been standing for some time as cold and hard. Staff were unhelpful upon...More

Date of experience: March 2018
Thank wabby3
Reviewed 16 March 2018 via mobile

Visited for lunch, had a lovely mixed grill, great staff great service hot food highly recommended will definitely be eating here again. Great setting too recently refurbished

Date of experience: March 2018
Thank Ben M
Reviewed 4 March 2018 via mobile

I went to the pub to meet with my freinds. The staff were all freindly, it was very clean handy to get to

Date of experience: March 2018
Thank Linda E
keepers l, Manager at Keepers Lodge, responded to this reviewResponded 6 March 2018

thank you for your feedback, im glad you enjoyed your visit and hope to see you again soon kind regards Sabrina

Reviewed 30 October 2017 via mobile

Went for a lunch here in-between shopping on a Sunday. None of the table menus mentioned a presence of a traditional Sunday lunch. I ordered two mains from the main menu. The female waitress first greeted us by placing the cutlery and condiments on the...More

Date of experience: October 2017
Thank PAUL J
keepers l, Manager at Keepers Lodge, responded to this reviewResponded 31 October 2017

hi im sorry that your meal wasn't to your satisfaction. we try and ensure that checkbacks are done on every table and will be retraining the staff on this. we hope to see you again very soon and your experience of the keepers lodge will...More

Reviewed 5 October 2017 via mobile

Ordered a burger and chips. First I noticed that the chips were practically raw. When I told the staff the chips were under-done, I was asked, and I quote: "what do you mean?" I asked the lady if she would take them back to be...More

Date of experience: October 2017
Thank KarlH834
Reviewed 20 July 2017 via mobile

Amazing service. Very friendly staff. Food was fantastic. The management and staff were very understanding of my daughter who has autism as she is very funny with food and don't like loud place but they got us a quite area so we could enjoy our...More

Date of experience: July 2017
Thank lillym80
Reviewed 30 June 2017

terrible service, terrible food, terrible beer - when I went to complain I got an argument. not what I call customer service but I will not blame the staff as the management are responsible for the level of service. obviously they are totally out of...More

Date of experience: June 2017
Thank hob879
keepers l, Manager at Keepers Lodge, responded to this reviewResponded 2 July 2017

hi im sorry that you felt that your visit wasn't good enough for you and you felt you were treated badly as a result of your complaint. if you would like to come in and talk to me in regards to this matter I will...More

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