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The Custom House

Closed Now: 9:00 am - 10:00 pm
Open today: 9:00 am - 10:00 pm
Review Highlights
Quick visit for information

Popped in for information on how best to get to Joss Bay via public transport. Lady in information... read more

Reviewed 25 May 2018
Borehamwood, United Kingdom
A Great Place For Info

The building is opposite the Beach & makes use of the ground floor The ground floor has within it... read more

Reviewed 16 October 2017
Robin H
Purley, United Kingdom
Read all 31 reviews
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Traveller Overview
  • Excellent32%
  • Very good37%
  • Average16%
  • Poor6%
  • Terrible9%
24 May 2018
“Quick visit for information”
15 Oct 2017
“A Great Place For Info”
The building was built for Customs & Excise and was used as this until the 1980's. It is now home to the Ramsgate Visitor Centre, the Custom House Coffee Shop, a gallery and gift shop Nice Things and the RNLI shop. Ramsgate's Town Council have the...more
Closed Now
Hours Today: 9:00 am - 10:00 pm
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Suggested duration: < 1 hour
Custom House Harbour Parade | Harbour Parade, Ramsgate CT11 8LP, England
+44 1843 598755
Reviews (31)
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1 - 10 of 31 reviews
Reviewed 9 July 2018

A part of historical Ramsgate that we visited. Of great interest if you have the time. Close to the sea front

Thank Peter1941
Reviewed 25 May 2018

Popped in for information on how best to get to Joss Bay via public transport. Lady in information centre helpful and knowledgeable. Decent selection of leaflets.

1  Thank Hatfield_visitor
Reviewed 16 October 2017

The building is opposite the Beach & makes use of the ground floor The ground floor has within it a tourist centre where you can collect leaflets for attractions & a RNLI shop which sells clothing & touristy goods & treats . The centre also...More

1  Thank Robin H
Reviewed 11 September 2017

Useful for getting directions and visitor information. The member of staff was a local resident and very knowledgeable and humorous. There is a small shop selling things to raise funds for the lifeboats and a coffee shop. It is a very lovely looking building.

Thank Jane W
Reviewed 6 April 2017

Previously customers have stated no toilet but there is one there for the general public to use and this I know as I regularly visit here for food when in Ramsgate and the toilet is always available and clean.

Thank Denver1962
Reviewed 24 March 2017

We made our way over here to the gift shop which is lovely. There is a fairly ordinary looking café which supposedly doubles up as a gallery but there did not seem to be much on display. The reason it gets a poor rating from...More

Thank sheepygold
Reviewed 12 March 2017

Fun place to visit does get very busy, and the cafe can be a stressful experience when it is. Loved the shop many beautiful things. The lifeboat bit is fun. The building itself is very impressive and it's refreshing to see it's been retained and...More

Thank Dirtbag7
Reviewed 13 February 2017

The ground floor is shared by the RNLI , information centre, Cafe with great coffee,not forgetting the single toilet in the corner under the stairs...!!!!

Thank Kim P
Reviewed 3 September 2016

The little shop is charming, a lovely little find and you can't help but pop in when you walk past as the staff are so friendly. Unfortunately I've had a terrible experience with the cafe/restaurant there, so can't rate that part, but the shop (s)...More

Thank DanniiLMoon
suzy2609, Owner at The Custom House, responded to this reviewResponded 5 September 2016

Hello Danniit I own the little shop Nice Things in the Custom House, so I'm really glad that you liked it and my collection of things, on your visit. I'm sorry you had a problem though in other areas and hope it won't put you...More

Reviewed 24 April 2016

'Nice things' is a fantastic little shop full of handmade treasures from local artists, located in this charming building directly opposite Ramsgate's beautiful harbour. Artwork, jewellery, textiles,... absolutely spoilt for choice with prices ranging from just a few pounds, where better to shop if you...More

1  Thank Christopher B
suzy2609, Owner at The Custom House, responded to this reviewResponded 26 April 2016

That's really made me smile, thank you very much for the nice comment!

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Questions & Answers
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15 March 2018|
Response from suzy2609 | Property representative |
Hello Sian The Custom House was built in 1893 but I don't know who the architect was, I'm afraid. The Ramsgate Society could probably help with this detail. The decoration outside is great, isn't it, and in such perfect... More