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Review Highlights
Needs some work..

I visited the spa at the Dover best western last Thursday 17th Jan with my mum as a relaxing treat... read more

Reviewed 2 days ago
via mobile
Spa day visit only....but well worth it

Booked a spa day with afternoon tea for myself and daughter. We were both very happy with the day... read more

Reviewed 15 October 2018
New Romney, United Kingdom
via mobile
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  • Excellent40%
  • Very good15%
  • Average10%
  • Poor10%
  • Terrible25%
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Waterloo Crescent | BEST WESTERN PLUS Dover Marina Hotel & Spa, Dover CT17 9BP, England
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Reviews (20)
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All reviews dover marina sauna and jacuzzi spa facilities afternoon tea relaxation room seafront
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Reviewed 2 days ago via mobile

I visited the spa at the Dover best western last Thursday 17th Jan with my mum as a relaxing treat as had a gift voucher to use. The 45 minute treatment we both received was a wonderful massage and the staff were lovely. The afternoon...More

Date of experience: January 2019
Thank gemmahaines
Reviewed 3 weeks ago

Started ringing them at 9am, finally contacted the hotel and was informed that they open anywhere between 9 and 9.30 even though the answerphone states their opening hours are from 9am. Left two messages but nobody rang me back. Finally I got through to call...More

Date of experience: January 2019
Thank TinaGreenKent
Reviewed 5 weeks ago via mobile

Place is a joke no staff to be seen anywhere. Asked to speak to a manager was waiting half an hour to be seen! False advertising. No facilities in the spa are working. Absolute joke and waste of a trip

Date of experience: December 2018
Thank FernHaines95
Reviewed 15 October 2018 via mobile

Booked a spa day with afternoon tea for myself and daughter. We were both very happy with the day and would definitely go again. All the staff members we encountered were polite, friendly and professional. We had full use of spa facilities which included the...More

Thank h0ward788
Reviewed 28 August 2018 via mobile

I booked a all spa day for my daugther hen do. We got first class treatment. There was 9 of us we had a great day. We had a treatment each. We was allow to the spa as much as we wanted to. Also we...More

Thank carolgisby
Reviewed 17 August 2018

Spa; We booked a spa day inc two treatments for a birthday, the staff were friendly, the venue was clean and well maintained. Very happy with the service we received here, free tea, coffee, juice and water in the relaxation room was a very nice...More

Thank AMurrayyy
Reviewed 5 August 2018 via mobile

Can not comment any how on the treatments or food in the place, but just wanted to say very big thanks to the staff working in the hotel and especially to the receptionist in the SPA. we were just in the area and my bf...More

Date of experience: August 2018
Thank Janny K
Reviewed 18 July 2018 via mobile

Had a spa day here and a back massage with my friend. Absolutely wonderful staff and would recommend to everyone such a relaxing day. Much needed, the staff were professional and went above and beyond to make sure we had a nice experience. Just don’t...More

Thank AlisonJ494
Reviewed 25 April 2018

When we were suppose to get our massage they mistakenly put us in separate rooms rather than a couple's room. When we mentioned it, they told us if we change to a couple's room then we will only have 30mins massage though we booked 1...More

Date of experience: April 2018
Thank faith r
Reviewed 5 April 2018 via mobile

Friend and I came along to check out the newly renovated facilities and had a great time! Lovely massages and pedicure by Katie! Spa areas are clean and comfortable. We had a lovely 2 course lunch in the restaurant. Food was hot & tasty! We...More

Date of experience: March 2018
Thank vickicv1
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