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Utopia Spa

Closed Now: 9:00 am - 6:00 pm
Open today: 9:00 am - 6:00 pm
Review Highlights
Unhappy hen spa day

I've been to utopia spa quite a few times so decided that for my hen spa day we would go here as we... read more

Reviewed 21 August 2018
Kate B
A late reviw

This is admittedly a very late review so please bear in mind the place may have improved but having... read more

Reviewed 29 July 2018
via mobile
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Traveller Overview
  • Excellent34%
  • Very good18%
  • Average6%
  • Poor22%
  • Terrible20%
1 week ago
“Dirty facilities”
2 weeks ago
“avoid at all costs”
Closed Now
Hours Today: 9:00 am - 6:00 pm
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Melville Street | Melville Hall Hotel, PO36 9DH, England
+44 1983 405848
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Reviews (44)
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1 - 10 of 44 reviews
Reviewed 1 week ago via mobile

I have been to the utopia spa at melville hall hotel lots of times before and i have never had any problems but i visited today and was very disappointed. In the spa the water in the hot tub and the swimming pool were very...More

3  Thank Dawn H
Reviewed 2 weeks ago

A present from my mother in law during a holiday on the island, and i will never ever be returning. We where phoned 5 minutes before treatment time to ask where about we was? arrived at the hotel with two people standing out waiting for...More

Date of experience: December 2018
Thank toni-anne g
Reviewed 21 August 2018

I've been to utopia spa quite a few times so decided that for my hen spa day we would go here as we could all sit outside & use the pool & hot tub & relax in the loungers. We had the afternoon delight package...More

Date of experience: August 2018
5  Thank Kate B
Reviewed 29 July 2018 via mobile

This is admittedly a very late review so please bear in mind the place may have improved but having read some of the others, I thought I would throw my view in. Booked a spa ' deal ' with afternoon tea and came twice (...More

Date of experience: August 2017
1  Thank stubbsy70
Reviewed 26 July 2018 via mobile

Took a monthly pass because of their open air swimming pool. The place is very outdated, and facilities not praticable. There are only 2 showers/changing room for the all place. Today I wanted a shower after a swim and just couldn't as both we're busy....More

Date of experience: July 2018
1  Thank Christine L
Reviewed 20 June 2018 via mobile

Only giving them a 2 because the lady who did the massage did a decent job. The rest of the venue was honestly rubbish, the facilities (pool/steam room etc) were small and barely clean. The lunch was edible but not enjoyable. On leaving I was...More

Date of experience: June 2018
1  Thank MimieReviews
Reviewed 12 June 2018 via mobile

Upon arriving, was given a heavy robe and towel with slippers and asked to change. It all seemed a bit confusing as my group were then told two of us were needed for the treatments immediately. Two of my fiends went for their turn and...More

Date of experience: June 2018
1  Thank Dianadoing
Reviewed 27 April 2018

Booked to come here for the morning with the girls, followed by afternoon tea which was nice and 25 minute massage, which was very relaxing. However, the facilities were not great and only to be let down even more with the rude reception staff who...More

Date of experience: April 2018
1  Thank Millie C
Reviewed 8 April 2018

Visited a few years ago and went back on 4th April 2018 as we had such a lovely experience before. Unfortunately things were much different. The outside pool area was drained of water and had a big gazebo over it which was completely wrecked and...More

Date of experience: April 2018
Thank natty030
Reviewed 15 January 2018

We have just returned from a SPA weekend and were not disappointed. Treatments were excellent, good value and therapists friendly and knowledgeable. Restaurant served good food, including a hearty breakfast. Traditional hotel under new management, so lots of nice things to come in the next...More

Date of experience: January 2018
Thank jerm1953
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Questions & Answers
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Lara C
21 August 2017|
AnswerShow all 2 answers
Response from 414jackiec | Property representative |
Can i ask what email you are using, as i have checked our emails and the ones we have had have all been answered. alternatively please call 01983 405848