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Utopia Spa

Melville Street | Melville Hall Hotel, PO36 9DH, England
+44 1983 405848
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Review Highlights
A late reviw

This is admittedly a very late review so please bear in mind the place may have improved but having... read more

Reviewed 2 weeks ago
stubbsy70
,
Ryde
via mobile
Never again

Took a monthly pass because of their open air swimming pool. The place is very outdated, and... read more

Reviewed 3 weeks ago
Christine L
,
Whippingham, Isle of Wight, United Kingdom
via mobile
Read all 41 reviews
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Overview
  • Excellent36%
  • Very good19%
  • Average7%
  • Poor21%
  • Terrible17%
Travellers talk about
“light lunch” (4 reviews)
“outdoor pool” (6 reviews)
Closed Now
Hours
Hours Today: 9:00 am - 6:00 pm
LOCATION
Melville Street | Melville Hall Hotel, PO36 9DH, England
CONTACT
Website
+44 1983 405848
Top Selling Tours & Activities in and around Isle of Wight
from USD 20.80
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Write a ReviewReviews (41)
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"light lunch"
in 4 reviews
"outdoor pool"
in 6 reviews
"spa facilities"
in 4 reviews
"lovely spa"
in 2 reviews
"gemma"
in 7 reviews
"therapist"
in 7 reviews
"facial"
in 5 reviews
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1 - 10 of 41 reviews

Reviewed 2 weeks ago via mobile

This is admittedly a very late review so please bear in mind the place may have improved but having read some of the others, I thought I would throw my view in. Booked a spa ' deal ' with afternoon tea and came twice (...More

Thank stubbsy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Took a monthly pass because of their open air swimming pool. The place is very outdated, and facilities not praticable. There are only 2 showers/changing room for the all place. Today I wanted a shower after a swim and just couldn't as both we're busy....More

Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

Only giving them a 2 because the lady who did the massage did a decent job. The rest of the venue was honestly rubbish, the facilities (pool/steam room etc) were small and barely clean. The lunch was edible but not enjoyable. On leaving I was...More

Thank MimieReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 June 2018 via mobile

Upon arriving, was given a heavy robe and towel with slippers and asked to change. It all seemed a bit confusing as my group were then told two of us were needed for the treatments immediately. Two of my fiends went for their turn and...More

Thank Dianab63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2018

Booked to come here for the morning with the girls, followed by afternoon tea which was nice and 25 minute massage, which was very relaxing. However, the facilities were not great and only to be let down even more with the rude reception staff who...More

Thank Millie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2018

Visited a few years ago and went back on 4th April 2018 as we had such a lovely experience before. Unfortunately things were much different. The outside pool area was drained of water and had a big gazebo over it which was completely wrecked and...More

Thank natty030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018

We have just returned from a SPA weekend and were not disappointed. Treatments were excellent, good value and therapists friendly and knowledgeable. Restaurant served good food, including a hearty breakfast. Traditional hotel under new management, so lots of nice things to come in the next...More

Thank jerm1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018

Stayed two nights here with my son , the staff very accommodating and friendly , the reception staff were extremely helpful , and the food was also delicious. We had treatments in the utopia spa , these were the best massages and facials I have...More

Thank julie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Myself and my sister visited this spa in June 2017. Very friendly reception staff who were warm and welcoming. We had booked beauty treatments back in March. My beauty therapist was called Hannah. She made me feel very relaxed and my massage treatment was wonderful....More

1  Thank Chrissy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017 via mobile

We've had a wonderful 3 days at the hotel with full use of the spa facilities on our deal. The staff are wonderful. The spa area is small but very quiet - the majority of the time we were the only ones there...I can imagine...More

Thank hannahlockwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annabomb, Manager at Utopia Spa, responded to this reviewResponded 21 May 2017

Thank you so much Hannah! I'm delighted to hear your stay here was enjoyable and that the treatments were some of the best you have had! The spa does get quite crowded in busier periods - due to space, which is why we now do...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Lara C
21 August 2017|
AnswerShow all 2 answers
Response from Jackie C | Property representative |
Can i ask what email you are using, as i have checked our emails and the ones we have had have all been answered. alternatively please call 01983 405848
0
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