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I have been to the utopia spa at melville hall hotel lots of times before and i have never had any problems but i visited today and was very disappointed. In the spa the water in the hot tub and the swimming pool were very...More
A present from my mother in law during a holiday on the island, and i will never ever be returning.
We where phoned 5 minutes before treatment time to ask where about we was? arrived at the hotel with two people standing out waiting for...More
I've been to utopia spa quite a few times so decided that for my hen spa day we would go here as we could all sit outside & use the pool & hot tub & relax in the loungers. We had the afternoon delight package...More
This is admittedly a very late review so please bear in mind the place may have improved but having read some of the others, I thought I would throw my view in. Booked a spa ' deal ' with afternoon tea and came twice (...More
Took a monthly pass because of their open air swimming pool. The place is very outdated, and facilities not praticable. There are only 2 showers/changing room for the all place. Today I wanted a shower after a swim and just couldn't as both we're busy....More
Only giving them a 2 because the lady who did the massage did a decent job. The rest of the venue was honestly rubbish, the facilities (pool/steam room etc) were small and barely clean. The lunch was edible but not enjoyable. On leaving I was...More
Upon arriving, was given a heavy robe and towel with slippers and asked to change. It all seemed a bit confusing as my group were then told two of us were needed for the treatments immediately. Two of my fiends went for their turn and...More
Booked to come here for the morning with the girls, followed by afternoon tea which was nice and 25 minute massage, which was very relaxing. However, the facilities were not great and only to be let down even more with the rude reception staff who...More
Visited a few years ago and went back on 4th April 2018 as we had such a lovely experience before. Unfortunately things were much different. The outside pool area was drained of water and had a big gazebo over it which was completely wrecked and...More
We have just returned from a SPA weekend and were not disappointed.
Treatments were excellent, good value and therapists friendly and knowledgeable.
Restaurant served good food, including a hearty breakfast.
Traditional hotel under new management, so lots of nice things to come in the next...More