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Active Nation - The Quays Swimming & Diving Complex

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Active Nation - The Quays Swimming & Diving Complex
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Traveller Overview
  • Excellent12%
  • Very good13%
  • Average15%
  • Poor22%
  • Terrible38%
24 Oct 2018
“Won’t be going back!”
15 Oct 2018
“Good for classes but dated”
Suggested duration: 1-2 hours
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27 Harbour Parade, Southampton SO15 1BA, England
+44 23 8072 0900
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Reviews (72)
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1 - 10 of 72 reviews
Reviewed 4 weeks ago via mobile

This isn’t a review as such, more just a moan as maybe this way someone at the quays will actually respond!! I’ve been trying to get through to the quays to get some information regarding children’s parties as I wanted to book one for my...More

Date of experience: December 2018
Thank helendavidson85
Reviewed 1 November 2018 via mobile

Rust and mould wherever you look, they also rent out the main public pool for PRIVATE parties, The public paid for the property and own it, the charity that uses the active nation motto are only concerned about money, there are no voluntary staff, if...More

Date of experience: October 2018
2  Thank Nigel P
Reviewed 26 October 2018 via mobile

Fantastic visit today with the family. Staff really friendly and wen t the extra mile. Will definitely visit again.

Date of experience: October 2018
Thank Kirstyj20002018
Reviewed 24 October 2018 via mobile

Today myself and a friend visited with our kids with the intention of going on the aqua warrior inflatable obstacle course. We arrived at 12pm 30 min before the start to be met with a queue out the door. After about 25 min waiting in...More

Date of experience: October 2018
Thank vanessar851
Reviewed 15 October 2018

The classes and instructors are first class. At the Aqua classes there’s a lifeguard as well as the instructor so everything is very safe. Changing rooms often dirty and showers not working but the quays membership is a third of the price of David Lloyd...More

Date of experience: October 2018
Thank 11val08
Reviewed 15 September 2018

The quays used to be good, but like a lot of people are saying the cleanliness of the place is disgusting. I stopped going about 5 years ago because it was dirty. I have been twice to the swimming pool this week. The changing rooms...More

Date of experience: September 2018
2  Thank jasono3
Reviewed 3 August 2018

It has good facilities for swimmers, and availability was not an issue. As I like to swim during quiet periods, it is not possible during school holidays since introduction of "Fun Sessions". As a member this has caused me great inconvenience. I understand lifeguards are...More

Date of experience: July 2018
Thank pmuammar
Reviewed 2 August 2018 via mobile

I'm a full time member of the quays and have been for years. I regularly swim every other day along with a number of other swimmers. Since the kids have broken for their summer holidays the quays have closed the main pool for use of...More

Date of experience: August 2018
1  Thank Bob W
Reviewed 29 July 2018

It's such a shame that what was once a top class facility has been allowed to be run down so much. The lack of maintenance really shows - today a case in point in the family changing area 2 out of the 4 showers were...More

Date of experience: July 2018
2  Thank Neil C
Reviewed 8 July 2018 via mobile

Family changing rooms STINK of urine. One cubicle (possibly others) had faeces smeared up the walls. No mention of having to ask at reception for a locker key until we had all changed in to our swimsuits. obscene graffiti everywhere. Ignorant staff. Scum all over...More

Date of experience: July 2018
2  Thank Tatticps
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Questions & Answers
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15 January 2019|
Response from jefflou52 |
I have a seven day free pass issued on Friday 12 January. When is this valid from. From this date or the first time I use it