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Navana Spa - CLOSED

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Review Highlights
Was good

Just got back from the spa today. It was totally wonderful and the treatments were amazing. Only... read more

Reviewed 13 December 2015
rachieprim89
,
Wimborne, United Kingdom
via mobile
Birthday present from daughtet

Arrived with my daughter at Narvana receptionist polite friendly took us through to l9cker room and... read more

Reviewed 7 October 2015
elaine1408
via mobile
Read all 24 reviews
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Traveller Overview
  • Excellent16%
  • Very good39%
  • Average25%
  • Poor4%
  • Terrible16%
20 Nov 2017
“Spa day”
15 Feb 2016
“Relaxing ”
About
Suggested duration: 1-2 hours
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Contact
108 Clarendon Road, Portsmouth PO4 0SD, England
Website
+44 23 9282 0550
Reviews (24)
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1 - 10 of 24 reviews
Reviewed 21 November 2017 via mobile

Booked a Groupon spa day but it was cancelled due to a hen party trashing it!! Now cl9sed so I have list in This!!!!! Thanks!!!

1  Thank Trish H
Reviewed 15 February 2016 via mobile

Purchased a Hi-life deal for my partner and myself. A tad apprehensive as some reviews had not been the best. Didn't have a problem to book the deal, spoke to a friendly guy, who was more than happy to arrange a day and time that...More

1  Thank Christines06
Reviewed 1 February 2016

I dont normally write bad reveiws but I work in a spa myself and have to say it was awful. Floors were dirty in changing rooms and in jacqusi/steam room area, which you have to walk into bare foot. We didnt actually get into jacqusi...More

8  Thank kizza21
Reviewed 13 December 2015 via mobile

Just got back from the spa today. It was totally wonderful and the treatments were amazing. Only feedback is that the sauna was far too smokey and had myself and my friend coughing all day to the point we nearly threw up, is this safe?More

1  Thank rachieprim89
Management response:Responded 17 December 2015

Thank you for your feed back, Im really glad your experience was good. I can assure you the sauna is perfectly safe, we recently had environmental visit us as we are a brand new company to make sure we are following health and safety procedures...More

Reviewed 11 December 2015

Was given a highlife deal for my birthday and after reading the reviews was very concerned. All I can say is Ive no idea what the people below's problem is ? I walked in and was greeted by a very pleasant lady who showed us...More

Thank Tmejim
Reviewed 23 November 2015 via mobile

My friend treated me to the day spa and treatment as a birthday present, and I'm sorry to say it was the worst spa I've ever been to. Obviously newly redecorated as there were builders tools stored everywhere and dust all over the floor. Changing...More

10  Thank Lucy R
Reviewed 21 November 2015

Appalling service starting with getting an answer to my phone call. Refurbished. Filthy, walking along the tile surface and got dust and mud all over me. No water in the showers. No basin to wash hands in toilet. Health and safety extremely poor. Steps which...More

11  Thank Sarah M
yensid6879, Manager at Navana Spa, responded to this reviewResponded 21 November 2015

I've just read this review. All I can say is read the one below how can we be so dredful and so good? Your comments are outrageous. And a lie I urgently request anyone reading this to ignore this foolish attack and look at our...More

Reviewed 13 November 2015 via mobile

My friend bought me a spa day for my birthday I chose here. Well upon arrival all staff at reception were just standing there and one on the phone (no ackowledgement made) then a younger member of staff showed us to the what they call...More

3  Thank TandyandAndi
yensid6879, Manager at Navana Spa, responded to this reviewResponded 14 November 2015

I've just read your review. I'm devistated you feel your experience was so bad. We have done everything possible to make this place clean and fresh and brand new as quickly as possible. As the other reviews state the building was old and needed so...More

Reviewed 7 October 2015 via mobile

Arrived with my daughter at Narvana receptionist polite friendly took us through to l9cker room and into well presented room light with candles had a gazebo and two beds in the room relaxing music being played The hot stone massage and Indian Head massage was...More

3  Thank elaine1408
Reviewed 11 September 2015

I had already read some reviews on Havana Spa so was aware it had changed owners & in the process of refurbishment which it truly needs. On arrival staff were very friendly & efficient. I had already had a call before we got there to...More

3  Thank 186299Lisa
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