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Wightlink Isle of Wight Ferries

Open Now: 5:00 am - 12:00 am
Open today: 5:00 am - 12:00 am
Review Highlights
IOW break

Have always travelled by wightlink. In comparison an expensive journey as all the other carriers to... read more

Reviewed 5 days ago
Robert B
via mobile
Daytrip to Mainland

I took the 8am car ferry from Fishbourne and was impressed by the cleanliness and comfort in the... read more

Reviewed 3 weeks ago
vaughancollins
via mobile
Read all 1,538 reviews
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Traveller Overview
  • Excellent42%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible13%
Travellers talk about
“earlier ferry”(78 reviews)
“isle of wight”(354 reviews)
“car ferry”(62 reviews)
About
Wightlink's vehicle and passenger ferry service operating between Portsmouth and Fishbourne on the Isle of Wight. Wightlink is the leading cross-Solent ferry operator carrying almost five million holidaymakers and Islanders to the Isle of Wight...more
Open Now
Hours Today: 5:00 am - 12:00 am
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Contact
Gunwharf Road, Portsmouth PO1 2LA, England
Website
+44 333 999 7333
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from USD 321.60
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from USD 43.70
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Reviews (1,538)
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All reviews earlier ferry isle of wight car ferry return journey ferry service st clare short crossing sun deck efficient service loading and unloading costa coffee day trip on line portsmouth harbour fishbourne greggs board
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1 - 10 of 1,521 reviews
Reviewed 3 days ago

I had a couple of days working at St Mary's hospital IOW and was able to finish early so I could get back to Stroud to see my daughters first nativity play. I was scheduled to go on the 4pm ferry from Yarmouth but planned...More

Date of experience: December 2018
Thank Ian P
Reviewed 5 days ago via mobile

Have always travelled by wightlink. In comparison an expensive journey as all the other carriers to the IOW. but if you are not bothered when you travel, pick your times and days carefully for a discount . Never had a bad journey, we always take...More

Date of experience: December 2018
Thank Robert B
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 5 days ago

Hi Robert Just a quick note to thank you for travelling with us and for sharing your experiences with other TripAdvisor readers. I hope you'll get to travel with us for many more years to come!

Reviewed 6 days ago via mobile

Ferry was on time, tea, coffee and sandwiches were purchased for a reasonable price and a little picnic undertaking with an environment of beautiful views across the Solent. Departure from the ferry was easy and all staff were really helpful. We made the wedding on...More

Date of experience: November 2018
Thank 34Alan
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 5 days ago

Hi 34Alan Thanks for taking the time to share your review. I'm so glad we added to such an enjoyable day!

Reviewed 6 days ago via mobile

I use Wightlink all the time to visit family and do business on the Isle of Wight. The only bad thing about Wightlink and in fact all ferries to and from the island, is how expensive it is. Even as a foot passenger you’re looking...More

Date of experience: October 2018
Thank elmw17
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 5 days ago

Hi elmw17 Thank you so much for travelling with us and for taking the time to write down your thoughts on using our service - it is much appreciated! We look forward to welcoming you on board again soon.

Reviewed 2 weeks ago via mobile

What helpful and lovely people at wightink. Bent over backwards to help.need to get to our very sick son on Mainland. Last minute booking at really good price . ferry booked for 5pm but told to get to port as fast as possible and would...More

Date of experience: November 2018
Thank Alison C
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 5 days ago

Hi Kevin and Alison I'm so sorry to read the reason you were travelling with us was because your son was very sick. I'm also heartened to read how helpful our teams were - I'll be happy to pass on your thanks to all involved....More

Reviewed 3 weeks ago via mobile

I took the 8am car ferry from Fishbourne and was impressed by the cleanliness and comfort in the longe. Unfortunately I missed my return crossing at 3pm by a couple of minutes. When I tried to re-book on the 4pm I was told that the...More

Date of experience: November 2018
Thank vaughancollins
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 2 weeks ago

Hello Vaughancollins I'm sorry you missed your sailing and were unable to re-book within the hour. Customers can't move to a sailing time within the hour to give our teams in port a chance to know what should be arriving and to plan the load...More

Reviewed 3 weeks ago via mobile

We travelled to and from the Island on the new Victory over the weekend and it's very clean. This new ferry boat is huge, sadly the Costa didn't open until five minutes before we docked on the island and the coffee was absolutely disgusting. The...More

Date of experience: November 2018
Thank GaryMichelle65
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 3 weeks ago

Hi GaryMichelle65 I was pleased to read that you enjoyed the journey on Victoria. I agree she is pretty impressive inside and out. Sorry to hear your coffee was not up to scratch though, if this happens again, you can speak to the barista who...More

Reviewed 4 weeks ago via mobile

Not been on The Cat for a long time but got on here early for a race in Gosport. I knew this Cat would be busy as there is an event in Gosport today so I booked online to make sure I got on the...More

Date of experience: November 2018
Thank PerArdua96
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 3 weeks ago

Hi PerAdua Glad to hear that you found booking online quick and easy. Have you tried our new phone app it is even quicker and easier! :)

Reviewed 4 weeks ago via mobile

Friday 12th October, arrived at port 11 45am,told to proceed to lane 8,the car lanes soon filled up,st Clare arrived and docked 11 55am and unloaded the passengers,we sat in lane 8 and waited for at Clare to load,this didn't happen,at 12 45 I went...More

Date of experience: October 2018
Thank david a
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 4 weeks ago

Hello David I am very sorry to learn you were one of our customers affected by the disruption on Friday, 12 October 2018. You would be entitled to compensation - there's a claim form on the 'contact page' of our website with more details if...More

Reviewed 5 weeks ago via mobile

Good service as usual , bit of a choppy return trip from Isle of Wight but nothing too drastic ,, boats are mainly quite rundown , the new Victoria wasn’t in service when we used the service on the 5th nov or 7th return ,...More

Date of experience: November 2018
Thank palmerp
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 4 weeks ago

Hi there, thank you for sharing your feedback. Sorry to hear you didn't get the opportunity to travel on Victoria, if you are able to be flexible with your bookings in the future, you can give us a call to find out what time she...More

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Questions & Answers
Ask a question
Louise N
18 October 2018|
AnswerShow all 5 answers
Response from Wightlink | Property representative |
Hi Louise Thanks for your question. Once you're directed to your lane at our terminal, you can leave your car to use our facilities. Depending upon when you're travelling, perhaps you'll get the chance to try out our new... More
0
Votes
bumbo6712
10 September 2018|
AnswerShow all 3 answers
Response from alanmair63 | Reviewed this property |
It all depends on the height of the ride which can vary by as much as 5 metres. There are two decks. Generally cars will go on top which would mean you would have a lovely ‘downhill’ upon arrival at Fishborne. Tell the... More
1
Vote
Juliaruthhw
22 June 2018|
AnswerShow all 4 answers
Response from Wightlink | Property representative |
Hello Julia There's a £5 booking fee for making advance reservations through our contact centre or at our ticket offices, which reflects the increased administration and overheads of running these services. However... More
0
Votes