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The Wilson, Cheltenham Art Gallery & Museum

Closed today: Closed
Open today: Closed
Review Highlights
First rate modern town museum combining old and modern.

We loved the old museum but this new attraction packs in an enormous amount of material and subject... read more

Reviewed 31 October 2013
Roger B
,
Blaenavon, United Kingdom
Well presented local attraction

This was our first visit to the town centre and this recently reopened museum and gallery was first... read more

Reviewed 20 October 2013
Jeremy W
,
Manchester, United Kingdom
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Traveller Overview
  • Excellent52%
  • Very good34%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
About
Four new floors house extensive galleries for temporary exhibitions - for international / national touring shows, special highlights from our collections and fun shows for families - space to discover local heroes and archive collections, including...more
Closed today
Hours Today: Closed
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Suggested duration: 1-2 hours
Contact
Clarence Street, Cheltenham GL50 3JT, England
Website
+44 1242 237431
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Reviews (393)
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All reviews local history interesting exhibits antarctic explorer furniture collection wide range of exhibits craft shop excellent cafe worth a visit an eclectic mix couple of hours free entry enjoyable visit two hours cake centre of town entrance fee guild
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381 - 389 of 389 reviews
Reviewed 2 November 2013

I visit this with my father, who had planned the trip. We were both very disappointed with the museum. It certainly did not have the 'wow' factor we had expected after the closure and refurbishment. Having not visited the museum before I was unable to...More

Date of experience: October 2013
1  Thank CJG1769
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your comments. I am disappointed that the Museum did not have the “wow” factor for you. The new arts and crafts display is much bigger than the previous one and now we have more space the long term plan is to be...More

Reviewed 31 October 2013

We loved the old museum but this new attraction packs in an enormous amount of material and subject matter in a compact space. The Arts and Crafts collection is amongst the best around and the more traditional elements of a town museum are not neglected....More

Date of experience: October 2013
Thank Roger B
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you very much for your lovely comments. We are delighted that you enjoyed your visit especially that of the Arts and crafts collection. You are correct the Tourist Information can now be found on the ground floor of The Wilson, which is where the...More

Reviewed 28 October 2013

As others have said it is all a little underwhelming. The previously excellent bookshop seems to have vanished The staircase is imposing but the new galleries are small. The older parts are much the same but have a neglected feel and in some cases have...More

Date of experience: October 2013
2  Thank Tyke
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your comments, your feedback is appreciated. The shop is currently smaller than it previously was and this is currently under review, with new stock being ordered. The older part of the museum will be refurbished as part of the second phase of...More

Reviewed 27 October 2013

The gallery has had much money spent on its refurbishment. It is very unfortunate that a little money was not spent on training staff how to deal politely with the public. Security and other staff seem over protective of the gallery and the collection; their...More

Date of experience: October 2013
2  Thank Tony A
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your comments; I am sorry that you felt the staff seemed over protective of the gallery. We are very keen to protect the articles in the art gallery and museum from any damage, so future generations can continue to enjoy them. However...More

Reviewed 20 October 2013

This was our first visit to the town centre and this recently reopened museum and gallery was first rate. On our visit it benefited considerably by two special exhibitions - The Times record of reporting memorable events in history and a brilliant Colin Reid glass...More

Date of experience: October 2013
1  Thank Jeremy W
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you very much for your kind comments. We are really pleased you enjoyed your visit. As you said it is a free attraction and we hope to continue to encourage even more local people and visitors. We have had over 50,000 in the first...More

Reviewed 20 October 2013

Walking into Cheltenham Museum and Art Gallery (almost arbitrarily re-named The Wilson) is like walking into an unfinished hangar. The unpolished concrete, metal stairways and banisters and the open reception makes for an initial feeling of messiness and coldness. The exhibition areas are laid out...More

Date of experience: October 2013
1  Thank BenandAlexandra
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your comments. We are sad to hear the new design was not in your taste. The new building’s aim is to give an honest expression. The building was designed by Berman Guedes Stretton and their concept was to produce a building that...More

Reviewed 17 October 2013

Spent a couple of hours here with my friend and our two daughters. First time I had been back since the refurbishment. I must admit I was totally underwhelmed by it. I had expected a much more interactive experience and new exciting layout. Instead, it...More

Date of experience: October 2013
3  Thank Pankadoodaa
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your comments. I am disappointed that you were under whelmed during your visit. However I am very pleased that your daughter was thrilled with the stay and play area. It is extremely popular with children who thoroughly enjoy the dressing up clothes,...More

Reviewed 14 October 2013

We were so delighted that we have visited The Wilson last Sunday. Finally, Cheltenham has got an attraction it deserves. Money well invested. The museum building itself, looks very contemporary yet feels warm, inviting and is full of light. The staff is helpful and polite...More

Date of experience: October 2013
1  Thank AlwaysSpeakOut
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your delightful comments. We are really pleased you enjoyed your visit to The Wilson and that you are excited to see the future exhibitions. We have the Embrace exhibition from the 18th January which will include Rodin’s The Kiss. Other exhibitions coming...More

Reviewed 11 October 2013

Cheltenham Borough Council having spent almost £6m have now re-opened this extremely good art galery and museum. Although the current exhibition of glass design is not of interest to me I found the use of the new space to be particularly interesting and the exhibits...More

Date of experience: October 2013
1  Thank robert W
Cheltenham T, Guest Relations Manager at The Wilson, Cheltenham Art Gallery & Museum, responded to this reviewResponded 21 December 2013

Thank you for your lovely comments. We are really pleased you enjoyed your visit to The Wilson and the local history section of the museum. Just to also let you know The Paper store here will be opening in the New Year, so I am...More

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Questions & Answers
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trevordavies1
27 February 2017|
AnswerShow all 2 answers
Response from CotswoldTina | Reviewed this property |
Sorry for delay in replying. I don't know anything about Graham Gardiner. Hope you get some information. Best wishes, Tina
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