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Pure Silver Design

Open Now: 10:00 am - 6:00 pm
Open today: 10:00 am - 6:00 pm
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Review Highlights
Unique Designs

It is not often that I am drawn to enter a jewellery shop but the interesting designs in the window... read more

Reviewed 17 July 2017
janwT2714TR
,
Chesterfield, United Kingdom
via mobile
Lovely shop

This is such a lovely shop, and beautiful pieces of jewellery. I have visited for the past couple... read more

Reviewed 19 August 2018
Gillian D
via mobile
Read all 11 reviews
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Traveller Overview
  • Excellent64%
  • Very good9%
  • Average0%
  • Poor9%
  • Terrible18%
19 Aug 2018
“Lovely shop”
3 Aug 2018
“Tamara, Kent”
About
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Hours Today: 10:00 am - 6:00 pm
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Contact
60 Fore Street, St Ives TR26 1HW, England
+44 1736 793618
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed 19 August 2018 via mobile

This is such a lovely shop, and beautiful pieces of jewellery. I have visited for the past couple of years whilst on holiday in Cornwall, and always purchase a present or two! The items are well made and I have had no problems at all....More

Thank Gillian D
Reviewed 3 August 2018 via mobile

Make a point of visiting this shop every year when I’m on holiday. Love the uniqueness of the designs and how beautiful all of the jewellery is, as well as the quality being of a really high standard. Customer service is incredible; very personable and...More

Thank Tamara P
Reviewed 30 July 2018 via mobile

Purchased items on few occasions on holiday Fault on loop earings pin detached Been in today met a lady who told me to go to the coop to get them repaired . Wouldn't exchange because I didn't have my receipt. Terrible customer service My intention...More

1  Thank Deborah A
Ruth N, Owner at Pure Silver Design, responded to this reviewResponded 30 July 2018

We're sorry that you're not happy with advice to have the item repaired. The hoop earrings were purchased a year ago, had no receipt and no packaging. The staff in question is always polite to customers and I'm sure she would have been with you...More

Reviewed 11 January 2018 via mobile

I had bought a set of jewellery as a gift from a lovely lady with great customer service, however, when trying to return said gift I experienced a different side to the company. Firstly, you cannot get a refund. The reason for this, I was...More

1  Thank drhill-plym
Ruth N, Owner at Pure Silver Design, responded to this reviewResponded 26 January 2018

Our returns policy is very clear in stating that we offer an exchange or a credit note, for any unworn item, up to 28 days on production of a valid receipt. Earrings are exempt from this policy as they pass through the skin. This is...More

Reviewed 9 October 2017 via mobile

There were lots of unique and interesting designs to be found in this jewellers. Some really beautiful pieces. It was my birthday and I brought some really wonderful earrings here, so much choice. The lady in the shop was very helpful and friendly. Dog friendly

1  Thank s0ph1e2014
Reviewed 12 August 2017 via mobile

A really wide range of beautiful silver jewellery at very reasonable prices. Presents for others and treats for yourself.

1  Thank RaeCX
Reviewed 17 July 2017 via mobile

It is not often that I am drawn to enter a jewellery shop but the interesting designs in the window drew me in and I was pleasantly surprised to find some even nicer things inside. I have spotted something I like? Just need to revisit...More

Thank janwT2714TR
Reviewed 23 September 2016

My wife and I visited Pure Silver Design in St Ives and she saw a ring that she liked. Unfortunately, they did not have the correct size. A couple of days later she found the ring that she wanted in their Truro shop. When we...More

5  Thank RSH1952
Reviewed 19 August 2016 via mobile

Lovely shop with some beautiful items at very reasonable prices. Some very different items compared to other jewellery stored. Very polite staff, would recommend.

Thank Emma C
Reviewed 2 August 2016

They have a wonderful selection of unique jewellery staff are very helpful nothing is too much trouble despite if you spend a small or large amount.

Thank _k8field
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