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Review Highlights
Decent Bar

Bar with good drinks with 2-4-1 during advertised hours which make them very good value. Can get... read more

Reviewed 1 April 2018
SYclist
,
Loughborough, United Kingdom
Alright

The bar is nice, reasonable prices for drinks and they have a club next door if you want to go... read more

Reviewed 2 January 2018
ElenadelaPiedra
,
Lima, Peru
via mobile
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Traveller Overview
  • Excellent36%
  • Very good23%
  • Average3%
  • Poor9%
  • Terrible29%
1 Apr 2018
“Decent Bar”
1 Jan 2018
“Alright”
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Hours Today: 11:00 am - 12:00 am
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Contact
15 Fore Street, Newquay TR7 1HB, England
Website
+44 1637 872838
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Reviews (55)
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1 - 10 of 53 reviews
Reviewed 2 weeks ago via mobile

Visited with family for an evening meal-admitadly not my first choice, but they did allow dogs. Firstly, the place was filthy. Dirty tables and food and rubbish all over the floors. Drinks served in plastic cups?? Tiny soft drinks half filled with ice. While the...More

1  Thank Richard G
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 2 weeks ago

Hi Richard, Firstly we're very sorry to hear about this experience, the venue and service you've described are absolutely not what we're about. Several of the points you've raised are out of our hands, for instance - portions sizes are set nationally, and a condition...More

Reviewed 4 weeks ago

Me and a few mates always try to come to Newquay 2-3 times a year and without fail we always end up in Sailors at the end of the night. The music is always on point and there's always such a good vibe. The staff...More

Thank Liam_Campbell09
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 3 weeks ago

Hi Liam, Well this is music to our ears, we're so pleased that you've enjoyed yourself at Sailors, although a little concerned that you 'end up in Sailors at the end of the night', you could be missing out on the great food, views and...More

Reviewed 15 July 2018 via mobile

Came in to Newquay looking for a fun night out came 3 years ago and had amazing time But this time not so great. Everyone said the place to be was sailors but I wish I didn’t bother. Music was good the djs in both...More

1  Thank Mark T
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 16 July 2018

Hi Mark, Whilst thanking you for your positive comments, we're obviously concerned about the issues you've raised as they concern areas of our business which we take very seriously. We'd very much like to open up a conversation and to this end would you please...More

Reviewed 15 July 2018 via mobile

The sailors bar was qwerty and had a real party atmosphere. Great outside area. Should of stayed that side. Moving into the club. We were met by a quiet rude doorman. Seemed to be obnoxious for the sake of it. On into the club. It...More

Thank Andynohair
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 4 weeks ago

Hi Andy, Thank you for taking the time to post and for your positive remarks about our bar, which are appreciated. Your comments on our nightclub refer to areas that we take very seriously and we'd very much like to get into the details so...More

Reviewed 24 June 2018 via mobile

Me and a few friends visited the pub and club on a Saturday night. The pub staff were very helpful with what to do the next day places to eat and visit then we went into the club and had an excellent night we paid...More

Thank chelseanic0la
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 24 June 2018

Hi Chelsea, Well it sounds like you had a great time, which is exactly what we want to hear - especially as you took advantage of our VIP service. As our way of saying thanks for posting such a lovely review, if you send us...More

Reviewed 13 June 2018 via mobile

Full of underage kids. Doorman who think they are hard but could barely operate a radio. Unhygienic and over packedMore

1  Thank Frazer C
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 15 June 2018

Hi Frazer, To address a couple of your issues directly; our controls regarding capacity and proof of age are stringent. In order that we can discuss this, along with your other points, would you please to email us at the address below. Kind regards Sailors...More

Reviewed 23 April 2018 via mobile

We booked a VIP booth for a friends hen party, our mixers were served in plastic pint glasses as they had run out of jugs.... the booth we were given was no where near the dance floor. There was however two seating areas next to...More

2  Thank hansmith12
SailorsManagement, Public Relations Manager at Sailors Newquay, responded to this reviewResponded 27 April 2018

Hi, Whilst your experience doesn't make comfortable reading, thank you for taking the trouble to post this, as we pride ourselves on the VIP service that we provide and will use this as an opportunity to learn and improve. In order to implement that would...More

Reviewed 1 April 2018

Bar with good drinks with 2-4-1 during advertised hours which make them very good value. Can get very busy so expect to wait for drinks at peak times.More

Thank SYclist
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 5 April 2018

Hi, We think the 2-4-1 Cocktails between 8-11pm daily are a great idea too. Sorry to hear that you've had to wait for drinks, we try our best but are victims of our own success on occasion, hopefully you were acknowledged and served in as...More

Reviewed 2 January 2018 via mobile

The bar is nice, reasonable prices for drinks and they have a club next door if you want to go dancing. Would recommend to review the playlist but it was fun.More

Thank ElenadelaPiedra
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 3 January 2018

Hi, Thanks for posting a largely positive review, the playlist is always going to be contentious as it's impossible to please everyone. We do like to think that, with the club open, we offer as wide a commercial musical spectrum as possible. Kind regards Sailors...More

Reviewed 26 November 2017 via mobile

Just witnessed a security guard nearly strangle to death a guy in the club, chap was out cold for a while until guard let go who was repeatedly shouting 'you think your tougher than me' embarrassing really, you would think before when they were nearly...More

1  Thank taywith
SailorsManagement, Guest Relations Manager at Sailors Newquay, responded to this reviewResponded 27 November 2017

Hi, Firstly, thank you for taking the trouble to post. We do not condone violence of any sort and take an allegation of this type very seriously. Would you please email us Sailorsarms.newquay@stonegatepubs.com so that we can gain more detail and get to the bottom...More

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Questions & Answers
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janeWestYorkshire
12 January 2017|
Answer
Response from SailorsManagement | Property representative |
Hi Jane - I can't paste an email address her but could you try SailorsArms.Newquay followed by the same '@' please
0
Votes
Kenneth H
18 October 2016|
AnswerShow all 2 answers
Response from SailorsManagement | Property representative |
Hi Kenneth, The sailors has been here for a very long time and I think the sign portrayed a 'Jolly Sailor', so maybe 'Sailors' (as it's known by the locals, never THE Sailors) is a contraction of that. You'll notice a few... More
0
Votes