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Bristol Tourist Information Centre

Closed Now: 10:00 am - 5:00 pm
Open today: 10:00 am - 5:00 pm
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Review Highlights
Helpful

Centrally located, this is quite a large Tourist Information Centre with helpful staff to answer... read more

Reviewed 1 week ago
Silvergirl735764
,
Pontypool, United Kingdom
A tour of Bristol

It’s a global view of Bristol with some anecdotes. You walk around districts and you reach the top... read more

Reviewed 20 March 2018
manonbjr
,
Ardon, Switzerland
via mobile
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Traveller Overview
  • Excellent29%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible6%
1 week ago
“Helpful”
19 Mar 2018
“A tour of Bristol”
About
Bristol Tourist Information provides information on attractions, events, accommodation and transport. A large range of souvenirs are available including magnets, key rings, postcards, t shirts, Banksy and graffiti merchandise, Bristol Blue Glass...more
Closed Now
Hours Today: 10:00 am - 5:00 pm
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Contact
1 Canons Road | E Shed, Bristol BS1 5TX, England
Website
+44 333 321 0101
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Reviews (44)
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1 - 10 of 38 reviews
Reviewed 1 week ago

Centrally located, this is quite a large Tourist Information Centre with helpful staff to answer your questions, and plenty of souvenirs and gifts as well as guide books for sale.

Thank Silvergirl735764
Reviewed 9 April 2018

Very helpful and friendly staff in this well stocked Tourist Information Centre in Bristol. Free street maps which I found to be very useful, also many leaflets and booklets which inspired several visits to points of interest. Situated in E Shed within the harbour area.

2  Thank allertonlad
Reviewed 20 March 2018 via mobile

It’s a global view of Bristol with some anecdotes. You walk around districts and you reach the top of the town on the Clifton bridge. The guide was very friendly but he spoke a little bit too fast. For people who learn English it’s a...More

Thank manonbjr
Reviewed 23 November 2017 via mobile

The staff were incredibly helpfull and if you are are shopping for Bristol themed goods this is the place to go.More

Thank Peter B
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 5 December 2017

Thank you very much Peter for your kind review. I'm really glad you found The Tourist Information Centre useful and welcoming and also enjoyed our large selection of Bristol souvenirs and merchandise, many if whom are created by local artists and suppliers. We hope you...More

Reviewed 3 August 2017

I came in looking for some maps, books, history and I found all of it. There was a really great atmosphere and it was bustling with tourists chatting to staff members and getting advice. I didn't speak to any staff members at length (aside from...More

Thank Ruth D
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 13 August 2017

Thank you Ruth D for your review. I'm glad you enjoyed your experience of the Tourist Information Centre and found everything you needed. We hope to welcome you back soon. Thank you Claire

Reviewed 21 April 2017

Bristol Tourist Information centre really was my port in a storm today. I needed tourist information urgently, and they more than exceeded my expectations in their quality of information and response- they fully understood my issues and offered a genuine desire to help. Cheers to...More

Thank gxv588
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 13 August 2017

I'm really glad Lynne and Romain could help you in your hour of need and hope you enjoyed your visit to Bristol. Our friendly staff are here to help and welcome you to our vibrant city. Thank you Claire

Reviewed 27 February 2017

Whenever I visit new areas, first I visit Tourists information centre to collect maximum information about the area, then only I starting to explore. Here also same, helpful staff.

Thank Prem K
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 13 August 2017

I'm really glad you visited The Tourist Information Centre Prem K and we were able to help you with information, to make the most of your visit to Bristol. Thank you Claire

Reviewed 23 February 2017

I asked for pubs on outskirts of Bristol, showing 6 nations on big screen. Very quick response and very helpful information. If you're visiting Bristol or surrounding areas contact The Bristol Tourist Information Centre. Wonderful service.

Thank bethw5529
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 13 August 2017

I am really glad Claire and Sarah could help you with your enquiry and were able to suggest venues to watch Six Nations. I hope you enjoyed the match and will visit Bristol again soon. Thank you.

Reviewed 22 February 2017

I can't fault the help, information and advice received from Diane at TIC. Efficient service topped with a smile and grace.

Thank Michael_McL1
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 13 August 2017

I'm really glad you found the help and advice from Diane useful. I hope you enjoyed your visit to Bristol and will return again soon. Thank you Claire

Reviewed 19 November 2016

We called at the TIC to collect some information about the City- the staff on duty were not very welcoming or helpful- contrary to our experience elsewhere in UK. Definitely could do better.

Thank John T
TICBristol, Manager at Bristol Tourist Information Centre, responded to this reviewResponded 13 August 2017

I am sorry to hear of your unsatisfactory experience at the Tourist Information Centre. We strive to provide an efficient and friendly service to all visitors and I am very disappointed to hear this was not your experience when you visited.

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Questions & Answers
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deb202125
22 August 2018|
Answer
Response from TICBristol | Property representative |
Dear Debbie, Thank you for your post. To find locations of the statues, you can download the Gromit Unleashed 2 app on your phone for £1.99 to support the Grand Appeal charity or you can collect a trail map from the... More
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