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GrandWest Casino and Entertainment World

Open Now: 8:00 am - 12:00 am
Open today: 8:00 am - 12:00 am
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Review Highlights
Ice Rink

We attended a party at the ice rink. The venue is in need of an upgrade and was a bit crowded but... read more

Reviewed 4 August 2018
mnheunis
,
Stellenbosch, South Africa
via mobile
Hollow

Although this is a grand edifice, being a casino it’s filled with sad souls and the place just... read more

Reviewed 29 June 2018
rodney120
,
Cape Town, South Africa
via mobile
Read all 207 reviews
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Traveller Overview
  • Excellent23%
  • Very good31%
  • Average19%
  • Poor6%
  • Terrible21%
Travellers talk about
“ice skating”(20 reviews)
“city lodge”(3 reviews)
About
GrandWest Casino and Entertainment World, located in the heart of vibrant Cape Town, is the largest entertainment destination of its kind in South Africa. With a bustling casino, a vast selection of restaurants and bars, a theatre, children's...more
Open Now
Hours Today: 8:00 am - 12:00 am
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Contact
1 Jakes Gerwel Drive, Goodwood 7459, South Africa
Website
+27 21 505 7777
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Reviews (207)
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All reviewsice skatingentertainment centercity lodgeten pin bowlinglaser tagcasino offersarcade gamesentertainment worldcasino experiencesmoking and non smokingcinemaboatingafrikaansaccommodation
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1 - 10 of 200 reviews
Reviewed 2 days ago via mobile

There is something for everyone only thing you will lose sense of time as the place is amazing art work ice rank small shops to get nibbles as well as the food court is filled with amazing food and dessert offers then kids entrainment is...More

Thank Kristen J
Reviewed 4 weeks ago via mobile

What a nice and beautiful Casino to spend some time here, food courts have enough places to eat and enough to do here.

Thank Amandav2596
Reviewed 14 August 2018 via mobile

Wish they would upgrade and bring in newer games and change the layout a bit and make it more attractive.

Thank Kimberley950
Reviewed 10 August 2018

After Holidaying at Sun City and playing the gaming machines at their casino and playing on such well maintained machines that work and have sound. My last several visits to Grandwest Casino in Cape Town have been very disappointing the condition of so many different...More

1  Thank Williamgeoffery
GrandWest, Manager at GrandWest Casino and Entertainment World, responded to this reviewResponded 11 August 2018

We value your feedback and take your concerns very seriously. Please send us your contact details to grandwest@suninternational.com and we will be in touch with you. Warm regards GrandWest

Reviewed 10 August 2018 via mobile

Hotel and Entertainment for the entire family excellent, rooms are neat & tidy, staff are friendly, there something for the entire family to do, from movies, kids bowling, ice skating, amazing food courts & restaurant & for the old folks the casino, staff & cleanliness...More

Thank Dharam B
GrandWest, Manager at GrandWest Casino and Entertainment World, responded to this reviewResponded 11 August 2018

Thank you for your review! We're pleased to hear that you enjoyed your experience with us. We truly appreciate you taking the time to share your feedback with us. Warm regards GrandWest

Reviewed 4 August 2018 via mobile

We attended a party at the ice rink. The venue is in need of an upgrade and was a bit crowded but the kids enjoyed the experience. Well organized.

Thank mnheunis
GrandWest, Manager at GrandWest Casino and Entertainment World, responded to this reviewResponded 11 August 2018

Thank you for your review! We're pleased to hear that you enjoyed your experience with us. We will pass your feedback onto the Ice Station. We truly appreciate you taking the time to share your feedback with us. Warm regards GrandWest

Reviewed 1 July 2018 via mobile

Really a waste of money.Rather take your kids for just the ice skating and organize your Own party at home.Very dissapointg service the hosting ,the food,the cake very poorly organized.I wont recommend this service to anyone or use it myself in future. Nicolette

Thank _nicolettes439
GrandWest, Manager at GrandWest Casino and Entertainment World, responded to this reviewResponded 11 August 2018

We value your feedback and take your concerns very seriously. Your complaint was dealt with and closed off by the relevant concessionaire. Please send us your contact details for any further assistance in this regard on email to grandwest@suninternational.com Warm regards GrandWest

Reviewed 1 July 2018 via mobile

Quite an average casino experience. Not a very warm welcome, dealers who could be more professional, lack of quality entertainment and no free drinks add up to a casino which doesn't match up to international standards.

Thank gwachigan
Reviewed 29 June 2018 via mobile

Although this is a grand edifice, being a casino it’s filled with sad souls and the place just feels hollow. That said the privé section is nice and you are treated well there with free premium drinks and a lovely menu

1  Thank rodney120
Reviewed 11 June 2018 via mobile

Good day,as per my experience over last 5months people including myself dont have any hope of winning anything at grandwest,on the slots it states that if you bet higher you stand a better chance of winnibg big ,but only to see that people that bet...More

1  Thank FariedG5
View more reviews
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Nearby AttractionsSee all 3 attractions in Goodwood
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Questions & Answers
Ask a question
abubakrs27
21 August 2018|
Answer
Response from GrandWest | Property representative |
Hi, we are so sorry to hear about your experience. Please forward us your contact details in order for us to contact you. Best regards GrandWest Management
0
Votes
EstaS20
1 May 2018|
Answer
Response from GrandWest | Property representative |
We are open 24/7. Look forward to you visiting us!
0
Votes
AkankshaB87
7 March 2018|
AnswerShow all 2 answers
Response from KubeshnieG | Reviewed this property |
Hi. Yes, parking is very secure and it is charged at a reasonable rate.
1
Vote