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GrandWest Casino and Entertainment World

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Address: 1 Jakes Gerwel Drive, Goodwood 7459, South Africa
Phone Number:
+27 21 505 7777
Website
Today
08:00 - 00:00
Open now
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Hours:
Sun - Sat 08:00 - 00:00
Description:

GrandWest Casino and Entertainment World, located in the heart of vibrant...

GrandWest Casino and Entertainment World, located in the heart of vibrant Cape Town, is the largest entertainment destination of its kind in South Africa. With a bustling casino, a vast selection of restaurants and bars, a theatre, children's activities and a nightclub, GrandWest offers a diverse array of entertainment experiences currently unmatched under one roof in the Western Cape.

Owned by Sun International, southern Africa's premier gaming, hospitality and entertainment groups, GrandWest offers guests the assurance of quality entertainment experiences, premium facilities and the unparalleled high standard of service for which the company is renowned. Members of Sun International's Most Valued Guest programme can access the array of benefits and rewards they qualify for at GrandWest.

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TripAdvisor Reviewer Highlights

Read all 136 reviews
Visitor rating
  • 25
    Excellent
  • 37
    Very good
  • 24
    Average
  • 9
    Poor
  • 37
    Terrible
Pretty much the same as all the others.

Been to a South African casino before they pretty much the same. Rinse repeat. Enjoyed my time here. Has all the facilities expected. Especially liked the arena.

4 of 5 bubblesReviewed 2 weeks ago
Jakofsa
,
Cape Town, South Africa
via mobile
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136 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Cape Town, South Africa
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Been to a South African casino before they pretty much the same. Rinse repeat. Enjoyed my time here. Has all the facilities expected. Especially liked the arena.

Helpful?
Thank Jakofsa
Level Contributor
92 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The staff at Grandwest are truly lovely and sweet, from our waitress at quarterdeck to to the cashiers, but we had an incident on the gaming floor where a gent troubled my fiancé when I went to cashier and he started following us around the gaming floor, I reported it to one of the security gents roaming the floor. He... More 

Helpful?
1 Thank Coincut
1 review
1 of 5 bubbles Reviewed 3 weeks ago

I dont have a good experience at Grandwest casino world. Firstly the toilets is not tidy. The surface at the bar is totally wet. I lost a lot of money in November an December after they have their birthday and sent sms to say you can win from 223 to 24/12/2016. I know you cannot always win but really you... More 

Helpful?
Thank Linda J
Johannesburg, South Africa
Level Contributor
26 reviews
6 attraction reviews
4 of 5 bubbles Reviewed 5 weeks ago

We stayed at the City lodge at Grand West, the staff was very welcoming and pleasant, the rooms are very tidy and clean. The breakfasts are also very good. We went out to the casino complex for dinner and there are a variety of resturants to choose from, the asian cusine place served excellent Thai Food, the Jackson Hall Bar... More 

Helpful?
Thank Theodore L N
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 December 2016 via mobile

Great family venue, loads of entertainment! The photo booth is so cool!! We tried to snatch a group photo in the lobby area at the big Christmas tree but was stopped by the security. In hindsight, the very alert security is so reassuring especially during the festive season. GW has been around for years, but it never gets old! Always... More 

Helpful?
Thank Kim D
Cape Town Central, South Africa
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 14 December 2016 via mobile

Last night I was in the casino lost my money in the casino I never even played and guys with suits took me and my friends into a room and spoke to us like we were animals I then recorded the men and they took my phone and deleted the video I made of them after that they took us... More 

Helpful?
2 Thank fernandopeters6
Parow, South Africa
Level Contributor
40 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 November 2016

We visited GrandWest with friends and kids and found good entertainment for all, especially the children. The fast food outlets are in abundance and of quite a good quality

Helpful?
Thank burgerjp
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 November 2016 via mobile

This is not just a casino, but an all round entertainment center. Depending on your desire, you can ice skate, watch a film, grab a live performance and a good meal. Afterwards I was directed to welcome center for a reliable taxi. As there was a red Toyota conquest posing as a taxi at the fountain. I was later advised... More 

Helpful?
1 Thank insight133
Windhoek
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 November 2016 via mobile

Only there on business, so only interested in Restaurants. Many fast food places, reasonably priced. Several restaurants. Ice rink, but in the evenings mostly closed for public due to team training.

Helpful?
Thank Holger O
Cape Town
Level Contributor
21 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 9 November 2016

Firstly, GrandWest Casino has gone from bad to worse... it's just taking money all the time. I have lost so much money and I assure you I have not got that amount back ever :( how sad and gullable we are!! So stupid. As a gold card member I recently got a R75 free play! What the hell is R75... More 

Helpful?
3 Thank Evelyn D

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of GrandWest Casino and Entertainment World and other visitors
6 questions
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Simon's Town, South Africa
montreal
over a year ago

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Questions? Get answers from GrandWest Casino and Entertainment World staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?