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Balnea

Closed Now: 11:00 am - 8:00 pm
Open today: 11:00 am - 8:00 pm
Review Highlights
spa wow

a veritable Shangri-la, hidden away from highway sounds and any other distractions it was our first... read more

Reviewed 2 days ago
DimasV475
,
Saint Sauveur des Monts, Canada
Best spa in Montreal area

It’s about an hour out of Montreal but 100% worth the drive . Modern , clean , big , lots of... read more

Reviewed 30 October 2018
kikenny_bay
,
Saint Sauveur des Monts, Canada
via mobile
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Traveller Overview
  • Excellent66%
  • Very good20%
  • Average6%
  • Poor5%
  • Terrible3%
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About
Closed Now
Hours Today: 11:00 am - 8:00 pm
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Contact
319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
Website
+1 450-534-0604
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Reviews (373)
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All reviews thermal experience relaxing experience private lake front desk wonderful spa massage therapist my friend end of the day natural surroundings excellent massage beautiful setting couples massage beach club attentive staff hot tub spent the entire thermal baths
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1 - 10 of 154 reviews
Reviewed 2 days ago

a veritable Shangri-la, hidden away from highway sounds and any other distractions it was our first time , won't be our last fully built for relaxing and enjoying the peacefulness of nature one downfall , kids are allowed on sundays till noon , so couples...More

Date of experience: December 2018
Thank DimasV475
Reviewed 13 November 2018 via mobile

It was a nice massage, great masseuse with good strength and definitely made you relax, love the ambience, but our overall experience was ruined by the food at the restaurant. The menu looked good, but when the food came, it surely did not meet expectations....More

Date of experience: November 2018
Thank tiffykoh
Reviewed 12 November 2018

I traveled to this spa from Vermont with a friend, for her birthday. Having lived in Stowe, and esperienced many spas, i chose Balnea because it was so highly rated and from the pictures appeared to be just what we were looking for. Some of...More

Date of experience: November 2018
Thank BTV F
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded 3 weeks ago

Hi, We thank you for your feedback. We are very sorry that your experience was not live up to your expectations. Unlimited fresh towels are provided free of charge at three locations within the spa and one bathrobe is included with thermal experience, which can...More

Reviewed 30 October 2018 via mobile

It’s about an hour out of Montreal but 100% worth the drive . Modern , clean , big , lots of outdoor areas separated from each other . Lots of privacy and interesting rooms to chose from for your relax sessions . Food snack and...More

Date of experience: October 2018
Thank kikenny_bay
Reviewed 16 October 2018

A huge selection of treatments to be had, in a very peaceful, tranquil environment. The lake is also spectacular with clean water and totally private :) The food was just ok...and the treatment I choose was also average (the massage therapist or masseuse seemed to...More

Date of experience: September 2018
Thank Anita v
Reviewed 2 October 2018 via mobile

This place is abit out of the way but definitely worth the drive. We arrived at noon and were placed on a waiting list so we sat in the outdoor restaurant and have some wine with some cheese appetizers. Very delicious. We only waited less...More

Date of experience: August 2018
1  Thank BrandynFriends
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded 3 weeks ago

Hi BrandynFriends, We thank you for your great feedback and hope to welcome you again! :)

Reviewed 30 August 2018

More staff concentrating on making sure surrondings are quiet and peaceful according to spas standards. It appears that the staff are concentrated on the resto and food area to increase profits. Thus leaving the customers outside to enforce the silent rules. It will be years...More

Date of experience: August 2018
Thank bob_begin
Reviewed 28 August 2018

The staff was very knowledgeable, helpful and courteous. Well maintained and clean. Location and atmosphere are breathtaking. Food is delicious. Always have the best massages there. I cannot wait to return, next year.

Date of experience: July 2018
Thank Kim S
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded 1 November 2018

Hi Kim, Thank you for your comment. We are very happy that you had a great BALNEA experience! See you next year! :)

Reviewed 26 August 2018

Again people were talking loud (we could follow their conversations). Clients were getting very annoyed. I told the reception desk once, it continued and all day. Even one client went to tell 2 ladies that were talking very loud. I suggest the administration put more...More

Date of experience: August 2018
Thank Julie P
balnea2017, Directeur général at Balnea, responded to this reviewResponded 31 August 2018

Bonjour Julie P, Thank you for letting us know about your experience and we are sorry to read your disappointment. Your comments don't reflect our philosophy and the experience we want to provide to our guests. We would like to contact you regarding the situation...More

Reviewed 26 August 2018 via mobile

I had my boyfriend visiting me & for our last day, we decided to visit Balnea. I have been there countless times & was always a fan until this last visit. I called when we were on our way & in fact 20 mins before...More

Date of experience: August 2018
Thank travelconoisseur
balnea2017, Directeur général at Balnea, responded to this reviewResponded 31 August 2018

Bonjour KMoaven, Thank you for taking de time to letting us know about your experience. We will contact you as soon as possible regarding the situation. Best regards, Elyse Michaud

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Questions & Answers
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Leesa T
2 January 2018|
AnswerShow all 4 answers
Response from AmyMtl | Reviewed this property |
Hello, I am not sure if they have an age restriction but I didn’t see any preteens or teenagers that day. Happy new year
0
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BabyNigel
11 December 2016|
AnswerShow all 4 answers
Response from Northerngirl45 | Reviewed this property |
Sorry, we never went in the winter but I would suspect that it would be as nice.
0
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