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Plaza Premium Lounge

1000 Airport Rd | US Transborder Departures, near Gate 88, Nisku, Alberta T9E 0V3, Canada
+1 780-890-0009
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Review Highlights
The lounge in Domestic is better

the lounge is out of the way and quiet but i found the selection of food was poor, and because they... read more

Reviewed 20 November 2017
LeoGettz
,
Edmonton, Canada
The terminal is nice. But this is nicer.

Much better than the Plaza lounge in the domestic terminal. Also easier to access because no... read more

Reviewed 11 October 2016
bjhotel
,
USA
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A beautiful 2 level lounge with floor to ceiling windows overlooking the airport property, this lounge will take your breath away. Take those few extra steps to the end of the new U.S.A departures terminal which opened in February 2012 and be delighted by our excellent services and amenities. Located just past Gate 88, this 2,500 sq. ft. lounge accommodates up to 75 guests, either on the upper entrance level, or on the lower level accessed by stairs or elevator. Enjoy a selection of hot food items, soup and salad bar, and specialty coffees and teas specially prepared by our accommodating staff. Wi-Fi is available throughout, and 4 computer stations are located just across from the reception desk. Washrooms are available just outside the lounge in the departures hall. Newspapers, magazines and TV provide a counter-point to the wide open skies viewed through the expansive windows.
  • Excellent0%
  • Very good34%
  • Average33%
  • Poor0%
  • Terrible33%
19 Nov 2017
“The lounge in Domestic is better”
10 Oct 2016
“The terminal is nice. But this is nicer.”
Open Now
Hours
Hours Today: 9:00 am - 11:59 pm
LOCATION
1000 Airport Rd | US Transborder Departures, near Gate 88, Nisku, Alberta T9E 0V3, Canada
This attraction is at Edmonton Intl Airport (after security)
CONTACT
Website
+1 780-890-0009
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Reviewed 20 November 2017

the lounge is out of the way and quiet but i found the selection of food was poor, and because they have to bring it from another kitchen i am guessing and have to microwave it i found the food cold like the sausages and...More

Thank LeoGettz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 20 November 2017

Dear Valued Guest, Thank you very much for your review in regards to your recent stay with our plaza premium lounge. Please accept our sincere apologies that your stay was not quite as enjoyable as it should have been. We take great pride in the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2016

Much better than the Plaza lounge in the domestic terminal. Also easier to access because no elevator which seems like it is about to break. Was there for breakfast, and had good eggs, fresh fruit, muffins, etc.More

Thank bjhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 13 October 2016

Dear Guest, Thank you for your valuable feedback. We strive to provide you with better services every time. We are glad to hear about your pleasant stay at Plaza Premium lounge US trans-border terminal. We will make improvements in the Domestic lounge as well so...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2016 via mobile

Right from the start the lady on the reception was uninterested in us as a customer, she seemed happy when flight crew arrived! Food greasy and the crisps (potato snacks) were just a jar of crumbs, when I asked for new ones I was told...More

Thank Grego62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPL C, Manager at Plaza Premium Lounge, responded to this reviewResponded 21 July 2016

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. Please accept our sincerest apologies that your stay was not quite as enjoyable as it should have been. We take pride in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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