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Review Highlights
Pleasant experience but....

Spa treatments both massage and facials were excellent. Grotto pool is a bit dated and they don’t... read more

Reviewed 16 August 2018
MapleRidgeMalf
,
Maple Ridge, Canada
via mobile
Evening Swim

I decided to get a pedicure at this spa so I also got to use the mineral pools. This was nice as... read more

Reviewed 28 July 2018
Lori C
,
Calgary, Canada
via mobile
Read all 215 reviews
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Traveller Overview
  • Excellent58%
  • Very good22%
  • Average9%
  • Poor5%
  • Terrible6%
Travellers talk about
“endless tapas”(41 reviews)
“mineral pool”(93 reviews)
“hot tub”(16 reviews)
About
The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5...more
Contact
1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
Website
+1 250-248-1838
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All reviewsendless tapasmineral poolhot tublocker roomcouples massagebody wrapfresh fruitthird floortapas restaurantchange roomstreetop restaurantour waiteraromatherapy massagegirls weekendfloor loungerelaxing experiencefood was amazing
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1 - 10 of 214 reviews
Reviewed 4 weeks ago

My husband and I went for the mid-week summer spa escape special while on vacation. The mineral pool was lovely and the treatments were to the standard I would expect from a luxury spa. The only thing I didn't like was doing the paperwork after...More

1  Thank blacknebula40
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 4 weeks ago

Dear blacknebula40, Thanks for posting a review about your Grotto Spa experience! We are happy to enjoyed the Summer Spa Escape Package while here on vacation. We have guests fill out their Medical History Form upstairs prior to treatment while seated comfortably in our Relaxation...More

Reviewed 16 August 2018 via mobile

Spa treatments both massage and facials were excellent. Grotto pool is a bit dated and they don’t come close to others we have experienced. The downside was in the waiting lounge where there were very limited offerings provided. Attendants asked if we wanted a prosecco...More

1  Thank MapleRidgeMalf
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 4 weeks ago

Dear MapleRidgeMalf, Thank you for your visit to the Grotto Spa; we are happy to hear your massage and facial were excellent! Our Relaxation Lounge offers complimentary freshly brewed coffee, 2 brewed loose teas options and 3-4 types of seasonal fruit for all spa guests...More

Reviewed 10 August 2018 via mobile

Although can get pricey but the services are worth every penny spent!!! I did most of the services they offer over the years we have been visiting I would recommend the mineral pool, couples massage , and facials are outstanding in my opinion. They use...More

Thank Evelin M
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 11 August 2018

Dear Evelin M, Thanks for your review of the Grotto Spa and for being a long-time guest. We are very proud to offer the best spa treatments in the industry, performed by our highly trained and skilled spa therapists. Professional spa products help to ensure...More

Reviewed 7 August 2018 via mobile

After having visions of a luxury spa resort, I was kind of disappointed with how dated the mineral pool and change rooms were. That being said, our treatments (couples massage and sole therapy pedicures) were lovely, but nothing above and beyond average or amazing. During...More

Thank Christinesmith13
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 9 August 2018

Dear Christinesmith13, Thank you for your recent visit to the Grotto Spa and your feedback regarding our spa. Our facility is well maintained and cared for to ensure the comfort and enjoyment of all spa guests. That said, we look forward to a refresh in...More

Reviewed 28 July 2018 via mobile

I decided to get a pedicure at this spa so I also got to use the mineral pools. This was nice as the cost of the pedi was $110. The pedicure was very well done. Anyway paid an extra $45 so my husband could join...More

Thank Lori C
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 30 July 2018

Dear Lori C, Thanks for posting a review after your visit to the Grotto Spa. We are happy to hear you enjoyed your soak in the Mineral Pool and some time in our Relaxation Lounge. The shower amenities featured at our spa are made locally...More

Reviewed 25 June 2018 via mobile

Amazing spa. Spent 5 hours there one day. Enjoying the mineral pool. The lounge with coffee tea infused water and fresh fruit. The room was very romantic. With fireplace. Sitting area. Large copper tub. Champagne chocolate dipped strawberries and massage tables. The therapists were wonderful....More

Thank sunny-sand
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 27 June 2018

Dear sunny-sand, Thank you for choosing to celebrate your relationship and reconnect as a couple at the Grotto Spa! I look forward to passing along your wonderful review to our team, we are flattered by your kind words. We are happy you both enjoyed your...More

Reviewed 12 June 2018 via mobile

I’ve never been to a spa before so I have nothing to compare it to but it was a very relaxing experience. It was very clean and even though it was a Saturday night we had the whole place to ourselves. I’ll definitely go back.

Thank Jimb01974
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 13 June 2018

Dear Jim01974, We are happy knowing you enjoyed your first-ever spa visit! And we look forward to your return visit. Many thanks for sharing a review with others about the Grotto Spa. Warmest regards, Paulina A. Spa Director

Reviewed 17 May 2018 via mobile

We came mostly for the mineral pool. The person that I arrived with is handicapped. Swimming in the warm mineral pool is truly a relaxing experience. I would recommend room 565 as being well maintained. We have stayed in other rooms in the past and...More

1  Thank HawaiiVacations
Reviewed 15 May 2018 via mobile

Had a spa day with my wife at the Ti Na Mara Grotto Spa and didn’t really know what to expect. The mineral pool was a real treat before our treatment as was the pre treatment lounge where you could order something to eat or...More

Thank Peter G
Reviewed 8 May 2018

We were at the Resort for a work Retreat for the weekend. We came up early so we could use the Mineral Pool and each get a pedicure and have the Endless Tappas for lunch. Before we arrived we talked with someone who was there...More

1  Thank Mexico69
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 10 May 2018

Dear Mexico69, As a valued Grotto Spa guest, your satisfaction is very important to us as we continue to focus on providing an experience designed around safety, consistent hygiene standards, high quality products and superb spa treatment offerings. Although we’ve been able to avoid price...More

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Questions & Answers
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cathywhiteh
15 February 2018|
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Response from Colin C | Reviewed this property |
My wife has been visiting Anneila for th last six years and would recommend her.
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cathywhiteh
15 February 2018|
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Response from Paulina A | Property representative |
Our current hair stylists are Aneilla and Emma. We look forward to hearing from you to book your appointment soon!
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Dantedoo F
2 February 2016|
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Response from Steve M | Reviewed this property |
As far as I know; Yes, the $40.00 allows access through the day you are there. My wife and I were just there again last weekend and enjoyed the spa for our second trip. We did the Ultimate Couples Spa Day and then arranged... More
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