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I have shopped at Al's for a significant number of years. My feet are EEE and it is difficult to find the right fit anywhere else but at Al's. I am impressed with the wide selection of brands and the cost effective prices as well....More
I've bought here before and when I went back in for the same pair of Saucony Hurricane running shoes again, a male staff member found me a pair at the bottom of a messy pile of shoes that were a half a size bigger! than...More
Date of experience: October 2017
Thank Gord T
Leora F, Owner at Al's Shoe Factory Outlet, responded to this reviewResponded 27 February 2018
Thanks for your comments, the owner would be happy to speak with you. Please email firstname.lastname@example.org to allow us further correspondence with you.
THIS STORE IS A RIP OFF WITH RIP OFF PRODUCTS - I have never had worse customer service experience in my life. I purchased a pair of boots and asked if I could take them home and see if they match what I am looking...More
Date of experience: January 2018
Thank Maddie M
Leora F, General Manager at Al's Shoe Factory Outlet, responded to this reviewResponded 13 February 2018
our return policy..
prices are guaranteed to be at the lowest possible price.
it is posted in the store as well as on the receipt.
if a item is returned , and you can't find exactly what you want our sales manager and her team...More
Have been twice in the last few weeks. Unable to find what I was looking for in my size, which is a ladies size 8.5 to 9. Seems very chaotic and messy in the store. Have lots of staff and friendly service but not my...More
store clerk very helpful to choose the specific kind of shoe I needed , the best fit for othotics which I wear in all my shoes, store was very busy , as it was a holiday weekend
but sales people very helpful, but store was...More
I went to get a pair of shoes here for a christmas party, and it was the worst experience ever. NOT ONLY did the lady insist i take my sock off (i am VERY self concious about my feet) she was aggressive and told me...More