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Cascades Casino Resort

Open Now: 12:00 am - 11:59 pm
Open today: 12:00 am - 11:59 pm
Review Highlights
Playtime for Once!

Yes, we did get some playtime during our last time at this casino. Overall experience is not bad... read more

Reviewed 2 weeks ago
sashakeena
,
Vancouver, Canada
The Whole establishment

There is restaurant,buffet,slots,tables,bingo,hotel all in one-some good some not organised-some... read more

Reviewed 4 weeks ago
Camper15152
Read all 267 reviews
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Traveller Overview
  • Excellent21%
  • Very good35%
  • Average28%
  • Poor10%
  • Terrible6%
Travellers talk about
“slot machines”(11 reviews)
“nice casino”(9 reviews)
“table games”(6 reviews)
About
Open Now
Hours Today: 12:00 am - 11:59 pm
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Contact
20393 Fraser Hwy, Langley City, British Columbia V3A 7N2, Canada
Douglas
Website
+1 604-530-2211
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Reviews (267)
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LanguageEnglish
58
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75
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All reviews slot machines nice casino table games fun night casino floor good size card tables breakfast buffet saturday night friendly staff lots of fun match gambling bands langley choices convention
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1 - 10 of 266 reviews
Reviewed 5 days ago via mobile

Good table games with good blackjack. Pays 2 to 1 with 5 dollar minimums and lots of rooms at tables. The match eatery has good food aswell with great drinks. A fun time.

Date of experience: February 2019
Thank CanadianCarson
Reviewed 2 weeks ago

Yes, we did get some playtime during our last time at this casino. Overall experience is not bad, just looking to have some time for you money! Totally understand that it is gambling & house wins, just think the format should allow something better.

Date of experience: January 2019
Thank sashakeena
Reviewed 4 weeks ago

There is restaurant,buffet,slots,tables,bingo,hotel all in one-some good some not organised-some gambling practice needs to be buffed up. there is a different food selection at the buffet, I haven't tried the match restaurant yet, the casino floor pattern is a maze -but once you visit it...More

Date of experience: January 2019
Thank Camper15152
cascadescasinoresort, Manager at Cascades Casino Resort, responded to this reviewResponded 4 weeks ago

Thank you for your feedback, we appreciate you taking the time to provide us with these comments and apologize for the negative aspect of your experience. We will provide your feedback to the appropriate teams on sight and work to ensure that this is a...More

Reviewed 31 December 2018

I have struggled with cystic acne since I was 12 years old. I was asked to leave a few weeks ago because of my complexion. The security told me he thought it was ridiculous and I should make a complaint but since someone complained about...More

Date of experience: November 2018
Thank Pat Q
cascadescasinoresort, Manager at Cascades Casino Resort, responded to this reviewResponded 3 January 2019

Good Afternoon Pat, Thank you for getting in touch with us, firstly I would like to apologize on behalf of our team that this happened. We would like to get some further details from you and discuss this further with you. May I ask that...More

Reviewed 22 December 2018

We liked this casino. We went on a Saturday night about 7pm. It was fairly busy. There are a few restaurants and bars very nice. What was different there is a bingo hall in there electronic or paper which the wife got excited about because...More

Date of experience: December 2018
Thank Philip F
GSM01, Guest Relations Manager at Cascades Casino Resort, responded to this reviewResponded 24 December 2018

Philip, thank you so much for your review. We’re glad to hear you and your wife enjoyed your night out with us. Looking forward to your next visit!

Reviewed 19 December 2018

It was a very exciting and fun atmosphere. the staff was friendly and it was nice and clean. It was nice and bright and there was lots of games to play.

Date of experience: November 2018
Thank 625mrv
GSM01, Guest Relations Manager at Cascades Casino Resort, responded to this reviewResponded 28 December 2018

Thank you so much for your review. All the points you mention are very important to us as too. We hope you visit us again soon!

Reviewed 13 November 2018 via mobile

What a nice little casino. First time there. Machines were clean and well tended to. The slots team was great, as was the food and beverage folk. Much more friendly than some bigger lower mainland casinos that I can think of. I expect this will...More

Date of experience: November 2018
Thank Ken_P1130
GSM01, Guest Relations Manager at Cascades Casino Resort, responded to this reviewResponded 4 December 2018

Thank you so much for taking the time to write your review! We're glad stop by for a visit and looking forward to seeing you again soon. Cheers!

Reviewed 9 November 2018 via mobile

Was here for an annual work event in October. They appear to have updated the look of their conference rooms since I have last been here. Looks very nice! In my experience the catering historically is very good here and did not disappoint this year....More

Date of experience: October 2018
Thank jillmY5550VL
GSM01, Guest Relations Manager at Cascades Casino Resort, responded to this reviewResponded 4 December 2018

Hi, we have completed our Coast Hotel & Convention Centre refresh and are very happy with the fresh new look of the ballroom and meeting rooms as well as the Hotel. So glad you were able to experience the new banquet menus too. Thank you...More

Reviewed 7 November 2018

Dirty, dingy, staff super unfriendly. Even when nobody was in line for customer service, the ladies behind the counter couldn’t care less. Attending staff by slots, could not look more annoyed. Not the best casino....More

Date of experience: August 2018
Thank X4315SHmariah
GSM01, Guest Relations Manager at Cascades Casino Resort, responded to this reviewResponded 4 December 2018

So sorry to hear your visit was not up to the standards we expect. Thank you for bringing this to our attention. We are always striving to give our patrons an exceptional entertainment experience and your feedback is important. Thank you for taking the time...More

Reviewed 10 October 2018

been there before , going back for sure , loved it . Rooms are spacious and clean , always friendly staff , buffet is great , lots of choice , and of course the casino , always fun , been there with my fiance ,...More

Date of experience: July 2018
Thank Franky B
GSM01, Guest Relations Manager at Cascades Casino Resort, responded to this reviewResponded 3 November 2018

Thank you so much for your review, Franky! Looking forward to your next visit!

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Questions & Answers
Ask a question
laineykelowna
9 July 2018|
AnswerShow all 4 answers
Response from Roam109022 | Reviewed this property |
Not sure if this helps however I saw a customer with a drink go into matches with there drink.
0
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