I booked the hot springs for my partner and I and from my first telephone call to them, emails and service upon our arrival, everything was perfect. We were treated with the upmost respect and they simplified and explained everything, no matter how many questions i had. I struggled with the lock in the locker room (i wasn't the only one) and received assistance from the staff member who needed to assist me a number of times yet she remained friendly and calm. We didn't dine there but i am thinking of booking for this weekend for a different experience. Absolutely loved it!

Just got home from Alba. I don't really write reviews but think it’s important for the team to get this feedback. It was a lovely warm Sunday evening, perfect for a relaxing and peaceful visit to Alba.... except for the screaming toddler, his awful misbehaving older brother and their parents who clearly did not care that their dreadful and horrible children were upsetting everyone. The young lifeguards and inexperienced staff on duty clearly did not have the management skills to deal with just appalling behaviour. These guests should have been asked to leave Please introduce children free days or nights. I worked extremely hard to save for this day out. I expect to be able to enjoy it as your website states..” Indulge in the peaceful surrounds ..”

Today we enjoyed the most beautiful day at the Alba Thermal Springs and spa. From the moment we entered we were greeted with absolutely fabulous reception staff. The whole experience was majestic. The bathroom/change rooms were extremely clean and well maintained. The pools were clean and inviting even on a very warm day. The staff we encountered around the grounds were so friendly and helpful. Lunch in the restaurant was superb. The day was one of pure tranquil and bliss and I commented to my husband that it felt as we were floating we were so relaxed. Congratulations on a world class experience. We will be back.

We visited Alba the night after visiting Peninsula hot springs. For almost double the price we were expecting something spectacular after being blown away at the peninsula hot springs. Unfortunately alba is more of concrete jungle than a calm oasis. The design will suit some tastes I’m sure, but everything was Straight edges and you couldn’t really relax in many of the pools. They are trying to apeal to a slightly different market, which I get. So why then would you allow children in the facility?! They were noisy and it didn’t feel very relaxing. We also decided to grab some food and a drink. That was a mistake. $45 for a Fish finger sandwich was quite ridiculous. It took us far too long to be served drinks. Especially our second drinks. Almost 30 minutes infact despite there being 3 active staff and 8 Customers. Go figure. We almost gave up so I went to pay for just the first round Of drinks. ‘Oh, do you not want your second drink’ the waiter said pointing to the unattended drink on the bar which ice Had been melting for at least 10 Minutes into the drink. Poor service. Save your money and go with the tried and tested Peninsula hot springs

Alba Thermal Springs and Spa was top notch from the moment we arrived to the moment we checked out. Big thanks to Craig, Charlie, Jo, Sophie, James and Nicole who all looked after us exceptionally well along with the rest of the team, who were all working hard. Set on top of a hill the private terrace pools are very relaxing with a great view of the centre. All of the pools are very inviting and clean. The entire day was so enjoyable it was over before we knew it. My masseuse James was exceptional and listened to all my needs. I can highly recommend the hot stone massage. We rounded off the day with lunch in the restaurant which was very good. We settled for a couple of entrees to share and a glass or two of bubbles. Definitely worth the visit.

This was my 2nd visit to this beautiful spa and it was equally as wonderful as the first visit 12 months ago. It is fresh clean with fine lines and plenty of pools to choose from. Whether it be cold geo warm lap sauna or rain shower. Options are endless. The private terrace pool was just that. Private and worth the extra for something special and just for you looking out over the view and sunset. With bar and food service available this was perfect and just for us. We then went to the private salt float pool and although it was a very different sensation we appreciated the new experience. We only stayed in this float pool for ten minutes as we were keen to get to our hot stone massage. I’ve had plenty of hot stone massages and I have to say this was one of the best. The heavenly aroma of the oils and cloud soft robes and towels make it all the more luxurious. All staff provided excellent service and outwardly appear to love their jobs. From the ease and professionalism of check in to the massage therapist’s to restaurant staff none could be faulted. Lunch in Thyme was exceptional and although they were quite busy service was quick and nothing too much trouble. Special mention to Craig, Charlie, Sophie, Nicole and Jo for making our day an absolutely delightful experience we won’t forget.

I visited Alba Springs with my son while we were exploring the Mornington Peninsula. I had flown in from the UK the day before and this was a lovely, relaxing experience to help get over my jet lag. There is a large car park and the concrete building initially looks quite bleak. The doors open into a large reception with lovely smells and friendly, helpful staff who explained the set up and guided us around the facilities. There is a large circular open changing area with lockers containing a robe and towel. There didn't seem to be any changing cubicles but it was possible to change in one of the showers. The many different pools are set on different level terraces and include several cold water plunge pools. The landscaping needs to mature a bit for the place to develop a less austere feel. Overall, a lovely place to visit and very relaxing.

I visited Alba Monday just gone and was welcomed into the space by Yvonne, who was friendly and walked me through all the details and answered my (many) questions. This was my first time bathing, and I was struck by the design of the pools - they have been integrated into the landscape so sensitively, it’s such a pleasing space to spend time in. I would love to see some desire paths between the pools, to add a the sense of discovery. The garden outlook from the dry sauna is peaceful and really adds to the meditative experience. The restaurant was busy over lunch but it wasn’t hectic or noisy. Service was efficient and the seasonal greens were a standout. I finished my time with an Elemental massage with the delightful Sunny. I loved the use of essential oils in the treatment and Sunny’s touch was exactly right. I very much enjoyed the music selection in between drifting off.

I really wanted to love Alba but it was not worth the premium price. I expected at a higher price than the springs down the road for a ‘dine and bathe’ experience it would be 16 and over at minimum, unfortunately not. There is no adults only area unless you want to pay for private pools. The bathrooms were not functional for changing with no benches in showers and large garden features rather than a functional changing space. The pools were not obviously labelled with what the temperature was and I was only aware of one sign at the beginning that advised of temperatures. The dining experience was also average, the entree was out quickly but the mains took around 40 minutes, then another 25-30 to clear and bring out dessert. The restaurant is far from tranquil with excessive noise levels. The food really wasn’t nice enough to justify the price. Overall the staff were faultless, very polite and kind from start to finish.

I was gifted springs, dining and massage by a dear friend. The springs were warm and inviting even on an overcast day. It was a lovely vibe with other guests scattered around laughing and chatting. The Thyme restaurant is cozy with a delicious menu and views of the rolling landscape towards the springs that is enjoyed through floor to ceilings windows. I had the fennel salad followed by the beef main. Both meals were delicious. Bursts of flavour and textures in each mouthful! The beef was cooked to perfection. The peanuts in the entree salad were a nice touch. My meal was perfectly paired with a local glass of Rosè. Finished with a coffee it was a close to a Perfect lunch! Staff were helpful, welcoming, fast and attentive during meal service. I then attended my massage in the upstairs spa area. As soon as you reach the top of the stairs, you are taken to a luxurious space. The space is tranquil and cosy with day beds to relax on while waiting for your appointment. The questionnaire before my massage ensured I got exactly what I wanted out of my treatment which I appreciated. My masseuse was lovely. She was kind and explained everything before the treatment and made sure I was comfortable. I was given time and privacy when needed and never felt rushed. I enjoyed the hot rock treatment. I honestly felt like I floated out of the treatment room! It was divine! I would highly recommend any of the facilities at Alba Springs and Spa and I will be back with family and friends! Such a great addition to the peninsula!