Centre Infotouriste de Québec
Centre Infotouriste de Québec
4.5
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- Tanya ASan Diego, California15 contributionsGood source of tour info and friendly serviceVery helpful getting us a shuttle to Vacances Valcartier to see the Ice Hotel and do the sliding hills. Knowledgeable, friendly service. It was so much easier than us trying to find out all the specifics and book it ourselves. Also, the tours meet right outside the office which is very convenient.Visited March 2024Travelled with familyWritten 12 March 2024
- TheLeongOhanaUnited States7,556 contributionsVery Helpful StaffWe visited the information center to get some ideas on what to see out of Quebec City. Staff was very helpful and informative so worth going in for guidance. We grabbed a ticket and were called up to the counter within a minute when a new window got staffed. He asked us our interests and gave step by step instructions on how to take the bus to Montmorency Falls from our hotel. We also received a tip to buy our round trip ticket in advance from the Jac & Gil convenience store to save on bus fare. However we ended up renting a car (quite cheap in April) for more flexibility as we also got to visit Sanctuaire Sainte-Anne-de-Beaupré. Tour operators were also located inside along with a small selection of souvenirs for purchase.Visited April 2024Travelled as a coupleWritten 4 May 2024
- WilmaDunedin, New Zealand15 contributionsWonderfully helpful and friendly Tourist CentreOver the last week I have been to the Tourist Centre several times. On each occasion, the staff have been very professional, friendly and helpful - in particular, I would like to thank Sophie for her patient and helpful assistance about tour tips and today I could have hugged Steenbly (if it had been appropriate) for the expression on her face when I asked if my money belt with my iphone and credit cards had by any chance been handed in - she went to check and returned with the wallet! - apparently, two tourists had handed in my wallet to her yesterday and did not leave their contact details - a very special thank you to the tourists who did this kind and honest deed - I am very very grateful - Québec is living up to its reputation as a safe place to live - and a safe ands friendly place for tourists to visit - thank you to everyone who helped me find my wallet.Visited September 2024Travelled soloWritten 8 September 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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4.5
110 reviews
Excellent
65
Very good
32
Average
8
Poor
0
Terrible
5
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TheLeongOhana
United States7,556 contributions
Apr 2024 • Couples
We visited the information center to get some ideas on what to see out of Quebec City. Staff was very helpful and informative so worth going in for guidance.
We grabbed a ticket and were called up to the counter within a minute when a new window got staffed. He asked us our interests and gave step by step instructions on how to take the bus to Montmorency Falls from our hotel. We also received a tip to buy our round trip ticket in advance from the Jac & Gil convenience store to save on bus fare. However we ended up renting a car (quite cheap in April) for more flexibility as we also got to visit Sanctuaire Sainte-Anne-de-Beaupré.
Tour operators were also located inside along with a small selection of souvenirs for purchase.
We grabbed a ticket and were called up to the counter within a minute when a new window got staffed. He asked us our interests and gave step by step instructions on how to take the bus to Montmorency Falls from our hotel. We also received a tip to buy our round trip ticket in advance from the Jac & Gil convenience store to save on bus fare. However we ended up renting a car (quite cheap in April) for more flexibility as we also got to visit Sanctuaire Sainte-Anne-de-Beaupré.
Tour operators were also located inside along with a small selection of souvenirs for purchase.
Written 4 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helena-Francisco
Quebec, Canada21,105 contributions
Mar 2024 • Couples
During the winter period from December 2023 to March 2024, we went several times to Old Quebec, Upper Town and Lower Town to enjoy the German Christmas Market, participate in outdoor activities such as the Quebec Carnival and the Snow Pentathlon at the Plains of Abraham. We also went hiking through the city on several occasions. We enjoyed every day spent outside.
Stop at the Quebec Infotourist Center. This is located opposite Château Frontenac. Find out about all the activities offered in Quebec and the region. Get a map of the city and the Québec Cité magazine. Winter in Quebec is magical.
Stop at the Quebec Infotourist Center. This is located opposite Château Frontenac. Find out about all the activities offered in Quebec and the region. Get a map of the city and the Québec Cité magazine. Winter in Quebec is magical.
Written 8 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
242Lynn
Kamloops, Canada7 contributions
Oct 2024 • Family
Our heartfelt thanks and praise go out to Alex, a young female, bilinguil, emloyee of Quebec City Tourist Info on 12 Rue Sainte Anne in Quebec City, who helped us October 17th or 18th when we were beside ourselves, barely able to speak coherently, after the misplacement of our very important business satchel left in the back of a Quebec City Co-op Taxi.
She calmly called multiple times to Quebec City Co-op Taxi, translating our babbling English to French, trying to find the appropriate driver. Alex was successful, the driver was found, Mustafa had our bag and brought it to us at the Tourist Info Centre.
We are very grateful to Alex and Mustafa for their kindnesses that day. Their help and our story will be told and retold over and over.
Trevor and Linda Bentz
She calmly called multiple times to Quebec City Co-op Taxi, translating our babbling English to French, trying to find the appropriate driver. Alex was successful, the driver was found, Mustafa had our bag and brought it to us at the Tourist Info Centre.
We are very grateful to Alex and Mustafa for their kindnesses that day. Their help and our story will be told and retold over and over.
Trevor and Linda Bentz
Written 27 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TERRAvelista
London, UK18,546 contributions
Sept 2023 • Family
'My gosh, what a place' I think, every single time I remember this place. Why?
- the worst smelling toilets I came across, located on the lower level of the building.
Everybody was wearing a mask or covering their noses and not because of the past pandemic
- a very rude girl in her '20s did not even listen to me when I asked her a very simple question and asked me to join a queue to learn the answer to my question while not even looking at me but around her trying to get rid of me or maybe because she has issues. What was her role there? Because door usher or security person she was not yet decided to be so rude to me and treat me so disrespectfully. She surely brings nothing positive towards this institution.
- the worst smelling toilets I came across, located on the lower level of the building.
Everybody was wearing a mask or covering their noses and not because of the past pandemic
- a very rude girl in her '20s did not even listen to me when I asked her a very simple question and asked me to join a queue to learn the answer to my question while not even looking at me but around her trying to get rid of me or maybe because she has issues. What was her role there? Because door usher or security person she was not yet decided to be so rude to me and treat me so disrespectfully. She surely brings nothing positive towards this institution.
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilma
Dunedin, New Zealand15 contributions
Sept 2024 • Solo
Over the last week I have been to the Tourist Centre several times. On each occasion, the staff have been very professional, friendly and helpful - in particular, I would like to thank Sophie for her patient and helpful assistance about tour tips and today I could have hugged Steenbly (if it had been appropriate) for the expression on her face when I asked if my money belt with my iphone and credit cards had by any chance been handed in - she went to check and returned with the wallet! - apparently, two tourists had handed in my wallet to her yesterday and did not leave their contact details - a very special thank you to the tourists who did this kind and honest deed - I am very very grateful - Québec is living up to its reputation as a safe place to live - and a safe ands friendly place for tourists to visit - thank you to everyone who helped me find my wallet.
Written 8 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I ❤️Europe
United Kingdom189 contributions
May 2022
I don’t normally write reviews on tourist information centres but this one was very helpful. I visited just after 9am on a Sunday, was greeted by a friendly staff member, who gave me a ticket to see one of the staff at the counter. The staff member was very helpful in showing me how to get to the Ferry terminal to Lévis.
Written 29 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanya A
San Diego, CA15 contributions
Mar 2024 • Family
Very helpful getting us a shuttle to Vacances Valcartier to see the Ice Hotel and do the sliding hills. Knowledgeable, friendly service. It was so much easier than us trying to find out all the specifics and book it ourselves.
Also, the tours meet right outside the office which is very convenient.
Also, the tours meet right outside the office which is very convenient.
Written 12 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sachin K
New York City, NY6,556 contributions
June 2019 • Family
A visit to this tourist center is extremely informative and one can plan better their visit in Quebec City for the planned time. Customer service is extremely friendly and courteous.
Written 21 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
barblake2222
Saint Augustine Beach, FL26 contributions
Aug 2019
We stopped in hoping we could just grab a map, but we were helped by Laurie and she was incredibly knowledgeable and we left with three maps and a booklet. If it's your first trip to Quebec or not if is worth the stop in.
Written 6 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoohBearRH
Toronto, Canada63 contributions
Nov 2016 • Couples
This is centrally located in the Upper Town right across from the Chateau de Frontenac so it’s very easy to find. They have clean public washrooms if you need a pit stop. The staff were all very friendly and could answer questions and provide ideas. If you don’t know what to do this should be your first stop as they will give you lots of ideas.
Written 1 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Does public transportation run from the Quebec International Airport to Old Quebec City as an alternative to the expensive Airport taxi?
Written 14 January 2023
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