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Action 500

Open Now: 12:00 am - 11:59 pm
Open today: 12:00 am - 11:59 pm
Review Highlights
Escape rooms and Go Karts are very good, but expensive!

I have to agree with some of the other reviews; I do not like the check-in process. It's too long... read more

Reviewed 3 weeks ago
Eastcoastgrl
,
Montreal, QC
WORST SERVICE!! NOT RECOMMANDED!

We were a group of 15. There was an hour delay to our reservation time. Service was horrible! They... read more

Reviewed 24 November 2018
Scenic67693245747
via mobile
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Traveller Overview
  • Excellent31%
  • Very good17%
  • Average4%
  • Poor4%
  • Terrible44%
Travellers talk about
“indoor track”(2 reviews)
“race”(11 reviews)
About
Action 500 is the largest indoor karting, paintball and laser tag center in Canada. Action 500 is glad to introduce X-CAPE. NEW!!! Come live an unique experience with our brand new X-CAPE room.
Open Now
Hours Today: 12:00 am - 11:59 pm
See all hours
Suggested duration: 1-2 hours
Contact
5592 Hochelaga, Montreal, Quebec H1N 3L7, Canada
Mercier-Hochelaga-Maisonneuve
Website
+1 514-254-4244
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Reviews (69)
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1 - 10 of 43 reviews
Reviewed 3 weeks ago

I have to agree with some of the other reviews; I do not like the check-in process. It's too long. I understand why we need a picture for the Go karts, but not for the escape room. I also believe that there should be at...More

Date of experience: December 2018
Thank Eastcoastgrl
Reviewed 24 November 2018 via mobile

We were a group of 15. There was an hour delay to our reservation time. Service was horrible! They wouldn’t offer any compensation. We asked for an escape room in compensation and the girl wanted us to pay for it. At our second race, they...More

Date of experience: November 2018
Thank Scenic67693245747
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Hi Scenic, thanks for visiting us and taking the time to give us your opinion. It’s important to us that are customers are more than satisfied and we value your comments and would like to thank you for bringing this to our attention. Could you...More

Reviewed 6 November 2018 via mobile

I’ve been to many paintball places and found the prices to be reasonable ranging from 50-70 dollars for a visit. However, action 500 cost me 110$ for 500 paintballs and equipment. Not only that, we played 4 games in 2h30. Service was horrible and the...More

Date of experience: April 2018
Thank tobym411
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Hi Toby, Thanks for visiting us and taking the time to give us your opinion. The cost for a 500 paintballs package including the equipment is 68$ + tx. If you have paid 110$ please contact us at info@action500.com. We value our customers opinions and...More

Reviewed 4 November 2018

Dorval location: Terrible service. Experience starts with 5 counter clerks ignoring 2 customers. No one in the facility and they lump the 5 of us with 3 strangers for the Escape room. They have options, wait for next session, use other rooms, etc,... They just...More

Date of experience: October 2018
Thank stephanlariviere
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

hi Stephan, and thank you for taking the time to give us your opinion. We take your comments seriously and we adjust the shot with the team. We have implemented procedures quickly to ensure that the problem does not reoccur in the future. Come back...More

Reviewed 14 October 2018 via mobile

This guy (in the picture) made the whole visit feel us unwanted. We were there 3 couples for a fun outing. The guy from the karting place (in the picture) did not stop threatening us. My brother was vaping there were no signs that it’s...More

Date of experience: October 2018
Thank Chesky B
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Thanks Chesky for visiting us and taking the time to give us your opinion. The situation has been corrected with the people concerned. It’s important to us that are customers are more than satisfied and we value your comments and would like to thank you...More

Reviewed 15 September 2018 via mobile

My teen son was there for a paintball birthday party with same age kids, and staff had them battle against experienced adults who would shoot them multiple times without stopping. When the supervisors were told about this, they said there's nothing they could do to...More

Date of experience: September 2018
1  Thank DavidCatriel
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Hi David, and thank you for taking the time to give us your opinion. We are sorry if the experience did not live up to your expectations. For a private paintball game, we do offert with 10 people and more, your private field and referee....More

Reviewed 15 September 2018

Keep your kids away from the paintball! My son and his friends (ages 12 and 13) were injured by much older men. The men did not follow the rules and shot at the kids at close range. The kids have welts and bruises everywhere. Even...More

Date of experience: September 2018
Thank MontrealNancy99
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Thank you for taking the time to give us your opinion. We are sorry if the experience did not live up to your expectations. The kids security is always a priority and never hesitate to talk to your referee, he will defenitly give some warning....More

Reviewed 3 September 2018 via mobile

Had a reservation for 1930, had to wait until 2045 for my first race. Paid a 100$ all you can drive in 4h, they make you race once an hour. They just kept taking walk-ins for races even if the place is way over it's...More

Date of experience: September 2018
Thank Maestrom19
Reviewed 30 August 2018

We went there on a friday afternoon and had a super great experience. The staff was really nice and we had so much fun doing karting. I felt safe even if there was other people. I would recommand it to everyone who want to have...More

Date of experience: August 2018
1  Thank Mélodie T
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Thanks Melodie for your review, we are so happy to know that you had a great experience! We will defenitly thanks the team on your behalf. Thanks! Team Action 500

Reviewed 29 August 2018

NEVER AGAIN. I love kart racing, but not here. 40 mins to register our group of 6, on a Tuesday mid afternoon. They take all personal information,date of birth, address, phone number. Email address, really, what would that be for? The racing was fine, the...More

Date of experience: August 2018
1  Thank Buloxi
Action500_sports, Manager at Action 500, responded to this reviewResponded 12 December 2018

Hi Buloxi, thanks for visiting us and taking the time to give us your opinion. As all karting center in the world you need to register yourself with some quick information. It's normally take 5 minutes to register but obviously all depends on your computer...More

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