Bota Bota, spa-sur-l'eau

Bota Bota, spa-sur-l'eau, Montreal: Hours, Address, Bota Bota, spa-sur-l'eau Reviews: 4/5

Bota Bota, spa-sur-l'eau
4
Thursday
11:30 AM - 7:30 PM
Friday
11:30 AM - 7:30 PM
Saturday
11:30 AM - 7:30 PM
Sunday
11:30 AM - 7:30 PM
About
Step onboard into a universe awash with astounding contrasts. In an invented space, between two water worlds... float away.Anchored at the Old Port of Montreal, Bota Bota, spa-sur-l'eau offers passengers the healing benefits of a spa coupled with the natural lulling movements of the St Lawrence River. Surrounded by enchanting decor, with Old Montreal as a magical backdrop, this mysterious and innovative floating spa offers privileged proximity to the river while enjoying the relaxing and energizing merits of the water circuit.Bota Bota is comprised of five decks on which you will find the various spa installations: two saunas with incredible views of the river and the Old Port, a eucalyptus steam bath, outdoor whirlpool baths, cold showers and baths, relaxation areas, restaurant, terraces and garden.Over and above its breathtaking Montreal location, this unique spa offers prolonged well-being to its passengers through massage therapy, body treatments, facial treatments, manicures and pedicures, as well as yoga and meditation.You can also delight your taste buds at the restaurant operated by Auberge sur la Route, with Michelin-starred chef Eric Gonzalez at its helm. Affiliated with the reputed Auberge St-Gabriel, Auberge sur la Route allows passengers to complement their experience with a fresh and simple menu, both original and comforting, for a serene healing of body and mind.
Suggested duration
2-3 hours
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Tours and Tickets

The area
Address
Neighbourhood: Ville-Marie
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
3,103 within 5 kms
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311 within 5 kms
Popular mentions

4.0
885 reviews
Excellent
473
Very good
232
Average
86
Poor
49
Terrible
45

Liz C
Halifax, Canada11 contributions
HORRIBLE SECURITY STAFF WOW!!!!!!!!!! Save your money.
Jul. 2021 • Friends
Wow what a horrendous spa!!!!!!!!!! Our experience was AWFUL!!!! There were numerous groups talking in the no talking section. Our party was specifically singled out over and over again. Targeted. The pool was so over crowded and there was no concern for covid 19. The staff was disrespectful beyond belief. The security guard was so horrible …disrespected us and spoke to us like we were children. Save your money and go else where. Their staff was HORRIBLE specifically security.
Written 25 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear "989lizc", Thank you for taking the time to write your review. I am sorry to read that your stay at Bota Bota did not meet your expectations. It is in fact requested from all of our guests that they remain silent in all the facilities located on the boat, while we allow conversations at a low voice in the Gardens section. After reading your review, I inquired with my colleagues and the supervisor present that day advised me that it was asked of your group, on numerous occasions, that you would either respect the silence rule, or go in the Gardens, which you refused to do. They also said that you were very rude to them, and did not want to comply with our spa's policy. Our staff works very hard, every day, at enforcing that rule and I am sorry if you did not agree with it. If you would like to discuss this further, please don't hesitate to email me directly at natalie@botabota.ca.
Written 27 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

junemoon77
Montreal, Canada2 contributions
Avoid the 'Tasting Plate' and the Massages
Jun. 2021
* 1 STAR - TASTING PLATE
* 1 STAR - MASSAGE
**** 5 STAR - WATER CIRCUIT

* TASTING PLATE - 1 star. My server told me it was Chef's Choice and made it clear I had no say in selection. Was I unreasonable to think it would be remotely healthy?
It was cheap pub food. Everything was oily with not one fresh item. Four skewers of fatty chicken laying on a huge blob of mustard mayo (a few shreds of zucchini but soaked in the mayo), a cup of lukewarm corn soup with oil floating in it (to be artful?), and... barely warm FRENCH FRIES !
I've been on a diet - putting French fries in front of me is like putting heroin in front of an addict. I wish I had refrained and sent it back, but I had been told I had no choice, and felt like I was stuck with it - plus had not eaten all day and was hungry after the Circuit. I commented and a server offered me green tea to compensate. I also asked for a bit of greens since nothing on my plate had been fresh and I felt worse after eating it.

* MASSAGE - 1 star - would have been 2 stars if my wrist was not bruised and my neck hurt from the wrong kind of pressure applied.
I do not take masseuses with skinny, bony hands as I find them painful on my petite frame - I like even, wide pressure. I made a specific, clear request for a masseuse with larger or heavy set hands - man or woman. However, I got R. very slim and wiry. R. did not get insulted when I told him he was not what I asked for, but despite my reluctance, he made no effort to offer another masseuse. I think he thought I was questioning his strength - I was not.
R. may be good for some people, but was the WRONG masseuse for me - it was as if he was prove he could apply pressure, but given that I'm small boned, and his are hands thin, it hurt. I complained about the pain at least 4 or 5 times. I have a deep purple bruise on the inside of my wrist, even though I told him at the start not to touch them or my hands due to sensitivity. My neck also hurts - direct pain from this massage - its about 6 hours post now. R is nice... just not the kind of masseuse I requested, and he ended up hurting me.

***** WATER CIRCUIT- 5 STARS I have been visiting Bota Bota on and off for years. The only issue for the water circuit is when people use the saunas/steam/tubs as chat rooms. It makes relaxing/meditating difficult. I wish the staff would enforce the silence rules - there are signs but they get ignored .THANKFULLY though cell phones are banned. Its wonderful to have a quiet space that is lovely without phones ringing or people taking selfies.

OVERALL:
I like Bota Bota. When friends visit from out of town, I've brought them here as its unique. The views are nicer than the other nordic spas in town. In general, the the staff and crew are mostly friendly and professional. The facilities are clean and adhere to covid rules. Though, note, the cold dips need to be colder to be effective.
I'll continue to visit for the Water Circuit.

However, I won't go into the Restaurant unless its just for a drink with a friend. I won't risk another massage - I was super clear about what I wanted, and my request was ignored, or they simply don't care about matching client preferences, and prioritize getting people to book a service just to sell it.
Written 25 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear "junemoon77", Thank you for taking the time to share your Bota Bota experience with the TripAdvisor community. I'm glad that you enjoyed the water circuit, but sorry to see that the your meal and your massage were not what you expected. I would like to have a look into your file. Could you please send me an email directly at natalie@botabota so we can discuss this further ? We hope to welcome you again in the near future ! Best, Natalie
Written 28 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ken K
Montreal, Canada4 contributions
Zero respect for clients
Jan. 2021
On Dec 30th I booked a 90 min massage for Jan 2. I was issued a receipt after going through the booking process on the Bota Bota website (see attached photo). Thinking that the booking was confirmed (see the attached booking summary), I showed up for my appointment only to find out that they had no record of my reservation.

After trying to register via the touch screen panel with no success, I spoke to the person at reception who also could not find the reservation. After showing him my receipt and booking summary, all he could say was that he had never seen this kind of thing happen before.. After several minutes of looking at the receipt, he finally found where it said: "Purchase AVS/CCV2 Failure".

When I'm issued a receipt AND a booking summary, I assume that the reservation is confirmed. I don't look for an obscure note in the receipt where it tells me that the transaction failed. If a transaction fails for any reason, there should be a warning message advising you to fix the issue or try again. You should not issue a receipt and a booking summary!

There was no one available at that time to accommodate me for a massage and I was offered a paltry 20% off a future booking. That doesn't even cover the parking, gas, and it especially shows zero respect for my time for the day I showed up, let alone the supposed next time I would drive back for an actual appointment.

If I had not shown up for my appointment, I would have been charged the full amount. Funny how that works. If I mess up, I'm penalized 100%. If Bota Bota makes an error, it is still 80% in their favor.

Shame on Bota Bota for having such a terrible website booking engine and even more so for the insulting offer of 20% off as compensation. This will be the first and last time I try to give them my business.
Written 2 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear "KK514", I am very sorry about this situation. It is indeed something we've never seen before, and we will definitely look into it. I understand how disappointing you must have been not to be able to receive your massage. If you would like to discuss this further, please don't hesitate to respond to the email I sent you prior to seing your review. I hope that you will give Bota Bota another try.
Written 5 January 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kris474
Toronto, Canada2 contributions
SEXIEST SPA
Nov. 2020
One of a kind experience with excellent staff, from booking to the treatments everything is flawless. Although early morning could be very desirable the evening sets the perfect mood. The seductive city lights in the background is the perfect backdrop to a relaxing experience. Some of the top massage therapists work out of this spa and could be recommended to you by the staff on request! Once a month is a must.
Written 15 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear "Kris474", Thank you very much for your kind words ! We're happy to read that you enjoy visiting Bota Bota, and look forward to your next visit !
Written 1 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Raphael972
Toronto, Canada27 contributions
The best
Sep. 2020 • Friends
We had a great time . Team was nice and professional .
Nice amenities. A must do
Je recommande vivement !
Written 18 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Bonjour "pailletsmom", Merci beaucoup pour vos bons mots ! Nous sommes ravis de vous lire et espérons vous accueillir de nouveau très bientôt !
Written 18 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy B
Montreal, Canada29 contributions
Full spa day
Aug. 2020 • Solo
I booked a full day-water circuit, massage, facial and body scrub. It was a fabulous day! I’ll be back!
Written 9 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear "wendybR2848UA", Thank you for taking the time to write your review! We look forward to having you back!
Written 11 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rafcama57
San Juan, Puerto Rico252 contributions
Relax in the middle of the city.
Mar. 2020
Wow a great experience , well prepared for an afternoon of relaxation, great place to go single or as a couple. The baths are great and very clean and organized. Massages are very well schedule and they are very well done. Found it very profesional and freiendly at the same time. The bar is very well position and the quiet areas are the best!!!!
Written 17 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Justmyopinion
Toronto, Canada2,208 contributions
Not what I expected.
Feb. 2020
I have my own review but I feel I need to respond to what I have read.
1) The check in is slow but they are also busy. Hint: good time to start the relaxing
process.
2) Changing rooms are small. Hint: You're not supposed to stay in there.
3) Phones: no phones for 2 reasons. You can't disturb the quiet areas and this place
is private. Absolutely no pictures. Not only do they tell you at the desk no phones it
says it in every locker. So DON'T bring in your phones.
4) We had excellent service in the restaurant.

This place has it all in this small looking area. I would love to go in the summer when it can expand to the patios too.

The water areas are great. You have many options for hot or cold.
2 saunas steam and dry.
Lots of chilling areas.

I had an excellent massage from Mallory. Extremely professional and great personality. Talked when I wanted to and was quiet when I was too relaxed to chat.
As good as any massage I have had even at the really expensive Spas.

We stayed approximately 4hrs and could have easily stayed longer.
Well worth it!!!!!!!
Written 18 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

dinalouis
Canada12 contributions
A day well spent!
Feb. 2020 • Couples
If you’re looking to disconnect for a day, this is the place to go. Starting with the water circuit to the hammock swings and ending the day with a relaxing massage. It was all just perfect and extremely refreshing. The staff was very professional. And I had a more than amazing experience with Disandre for a very first time massage.
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear "dinalouis", Thank you so much for taking the time to write your review! We hope to welcome you aboard again in the near future!
Written 14 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christopher G
1 contribution
Best Value Spa
Dec. 2019
I literally never write reviews because I like most people on the internet consume information and don't feel compelled to create. This was different. I went to Bota Bota in December 2019 and have to say it was incredible. The last spa I had been to was the Blue Lagoon Spa in Iceland so my expectations are fairly high. The ice bath,the steam room and marriage of both outdoor and indoor relaxation are hard to beat. I live in London and am specifically making sure the next time I fly to Toronto I go to MTL for this spa. Maybe this is one of the reasons Harry and Meghan moved to Canada? 10/10 would recommend. TLDR; Go.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Christopher, We're very happy you went out of your way to write your nice (and funny !) review! It seems like you enjoyed the water circuit to its fullest. We hope that you will visit Bota Bota again next time you are in beautiful Montreal!
Written 14 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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