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Elmwood Spa

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Address: 18 Elm St, Toronto, Ontario M5G 1G7, Canada
Phone Number: +1 416-977-6751
Website
Today
09:00 - 21:00
Closed now
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Hours:
Sun 10:30 - 18:30
Mon - Thu 10:00 - 21:00
Fri 09:00 - 21:00
Sat 09:00 - 20:00
Description:

Canada's favourite urban oasis, located in the heart of downtown Toronto....

Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.

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TripAdvisor Reviewer Highlights

Read all 496 reviews
Visitor rating
  • 212
    Excellent
  • 135
    Very good
  • 63
    Average
  • 51
    Poor
  • 35
    Terrible
amazing ambiance with great RMTs but very pricy

It was a great experience, my wife and I had a couples massage and the massage therapists were amazing. I felt so relaxed after. We had complimentary water therapy after but the... read more

4 of 5 bubblesReviewed 29 September 2016
Ankit K
,
Toronto, Canada
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496 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Palmerston, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Elmwood Spa is great! The atmosphere is quiet & peaceful, the staff absolutely wonderful -- very skilled & knowledgeable.

Helpful?
Thank Susan C
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Susan, Thank you for taking the time to provide us with your feedback. We are very glad to hear that you enjoyed your visit, and our tranquil facility. We work hard to ensure that our staff pamper our guests with the highest quality of service, and are happy that this was the case. We look forward to welcoming you... More 

Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

The spa itself is very good actually! However I have some mixed feeling and experience. What I enjoy: -Women's change room is big and clean. It also provides a lot so i dont have to carry them with me (flat iron, dryer, shaving kit, shampoo, bathrobe, towels, hair tie, plastic bag, hair spray etc). -steam room and small pool in... More 

Helpful?
Thank Jwhj01
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are glad to hear that you were able to enjoy our facilities! We work hard to ensure that our spa is well-stocked and exceptionally maintained at all times –all those hair tools come in handy, especially in winter when walking out with wet hair... More 

Toronto
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

I've been going to the Elmwood for years and have rarely had a bad experience but I was there today for a massage and was very disappointed. Throughout the whole massage, it just seemed like my RMT didn't really know what he was doing. He was all over the place, so I never knew where he was going to massage... More 

Helpful?
1 Thank suzeyq
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Suzeyq, Thank you for taking the time to provide us with your feedback. We value your loyalty, and are glad to hear that you have enjoyed your previous visits. We are sorry to hear that your most recent experience was not pleasant. Our staff are highly trained and we strive to provide each and every guest with an excellent... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 November 2016 via mobile

Elm Spa lives up to their name by creating a warm environment to reconnect with loved ones, friends and family for stress relief and self-renewal. The warm greeting from walking into the spa, traveling to each floor and the beautiful ambiance throughout the spa was unparalleled. Upon registering, I was provided with a lovely personalized itinerary and bag with a... More 

Helpful?
Thank Roberto R
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Roberto, Thank you for taking the time to provide us with your feedback. It is delightful to hear that you enjoyed your services and our amenities. We will pass along your regards to Kenneth, and hope to welcome you back soon! Sincerely, Marie Picton, Executive Manager More 

Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 October 2016

If I could give this 6 stars I would. I had an Elmline facial with compulift with Lydia and I left the Elmwood looking 10 years younger (I'm in my 40s) than how I walked in. Lydia is brilliant. She knows exactly what your skin needs and what will work for it. Plus she's incredibly kind so you feel relaxed.... More 

Helpful?
1 Thank lisaintoronto181
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Lisa, We are very glad to hear that you enjoyed your facial and results! Thank you for taking the time to provide us with feedback. We will pass along your kind words to Lydia, and look forward to welcoming you back soon! Sincerely, Marie Picton, Executive Manager More 

Toronto, Canada
Level Contributor
112 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 September 2016

It was a great experience, my wife and I had a couples massage and the massage therapists were amazing. I felt so relaxed after. We had complimentary water therapy after but the saunas were out of order which was a bummer. the change rooms and facilities were top notch!

Helpful?
Thank Ankit K
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Ankit K., Thank you for taking the time to provide us with your feedback. We are very glad to hear that both you and your wife were happy with the couple’s massage – it is certainly a relaxing experience that becomes twice as nice when you can enjoy it with a loved one. We also understand your disappointment with... More 

Markham, Canada
Level Contributor
30 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 1 September 2016

We celebrated our birthdays with a couples package. It was awesome and they had a lot of fun hearing jokes from Jeff :-) Glad we had a driver to get us home cause the brought in champagne as well!!

Helpful?
Thank BethJM
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Thank you for taking the time to review your experience. It’s twice as nice to hear that you celebrated both of your birthdays with us! We are glad that you enjoyed the couples package (and bubbly) and look forward to welcoming you back soon. Sincerely, Marie Picton, Executive Manager More 

Toronto, Canada
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 29 August 2016

I booked my facial treatment in Elmwood spa on 10:30am on 28th August. I've been told be there on half hour earlier. Once I got there already packed up in front of reception desk. Finally I've been guided to sign up all my information and leaded to the room for facial treatment. The whole treatment was terrible! The therapist spoke... More 

Helpful?
2 Thank yjtrade2014
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, We appreciate you taking the time to share your feedback and apologize that it is under these circumstances. Extractions during a facial treatment are expected to cause discomfort, however we are sorry that you did not feel that you were taken care of to the best of our abilities. As each and every guest is unique and... More 

1 review
5 of 5 bubbles Reviewed 25 August 2016

I recently spent my birthday at Elmwood Spa. I had was treated and pampered by everyone there. I was greeted by Surender at the reception. The hyrdo therapy was relaxing. Then I experienced a relaxing massage at the skillful hands of J.C. My first ever facial was given by Jessica. She not only gave the facial, she educated me about... More 

Helpful?
Thank Kwame S
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Kwame S., We are happy to hear that you enjoyed your to visit to Elmwood Spa on your special day! Thank you for taking the time to review our services, and we hope to celebrate many more birthdays with you. We will be sure to pass on your kind words to J.C and Anahit. Sincerely, Marie Picton, Executive Manager More 

Level Contributor
69 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 25 August 2016 via mobile

First and last visit to Elmwood, supposed to be one of the top spas in Ontario, completely overrated. I booked two couple's packages to Elmwood and we were underwhelmed to say the least. Our packages included "water therapies" which in reality is just the use of the pool and hot tub. This area is supposed to be a whisper zone,... More 

Helpful?
4 Thank Emiy B
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Emily B., We are sorry to hear that you did not enjoy your experience at Elmwood Spa and appreciate you taking the time to share your feedback, as this gives us an opportunity to improve. The Water Therapies area can get quite busy, however our staff check on the area regularly to ensure that guests are looked after and... More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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