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Gray Line Ottawa

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Address: 265 Catherine St, Ottawa, Ontario K1R 7S5, Canada
Phone Number:
+1 613-238-6668
Website
Book In Advance
More Info
USD 43.15*
and up
Ottawa City Hop-on Hop-off Tour and Cruise
More Info
USD 28.93*
and up
Ottawa Hop-On Hop-Off Sightseeing Tour
More Info
USD 28.93*
and up
Ottawa City Hop-on Hop-off Tour

TripAdvisor Reviewer Highlights

Read all 54 reviews
Visitor rating
  • 14
    Excellent
  • 16
    Very good
  • 11
    Average
  • 6
    Poor
  • 4
    Terrible
Great way to see Ottawa

Ottawa is much smaller than I imagined so getting a city bus tour is well worth considering. Suggest taking a pair of glasses if it gets windy, prevents dust and leaves getting... read more

4 of 5 bubblesReviewed 31 October 2016
horwood_20
,
Basingstoke, United Kingdom
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54 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

This station is horrible. There's only one seating area, and only the soonest departure can sit there. Also nowhere to get decent coffee or food while waiting.

Helpful?
Thank SourBobcat
Basingstoke, United Kingdom
Level Contributor
128 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 31 October 2016

Ottawa is much smaller than I imagined so getting a city bus tour is well worth considering. Suggest taking a pair of glasses if it gets windy, prevents dust and leaves getting in your eyes. Warm clothing and a hood is also suggested. It was difficult to hear the guide due to the strong breeze. The tour took in all... More 

Helpful?
Thank horwood_20
Grayline1, Responsable relations clients at Gray Line Ottawa, responded to this review

It's unfortunate you had such a breeze day but that does happen. The construction is to make the city beautiful for it's 150 th anniversary in 2017. Like the saying says being beautiful takes a lot of work.... Thanks for letting us know that you enjoyed the tour and for sharing your fun More 

Adelaide, Australia
Level Contributor
110 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 30 October 2016

We took this tour that also included a river cruise, covers a lot of Ottawa and you can ride right around or get off and on again at your convenience. It is an Hour between buses so it does pay to plan your stops well. Bit hard to follow the guide as was doing the commentary in English and then... More 

Helpful?
Thank Wayne S
Cornwall, Canada
Level Contributor
51 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 October 2016

The best thing about this tour bus is that you get all day on and off privileges. It stops at many of the museums and parks (both Ottawa and Gatineau), Rideau Hall, Experimental Farm, Lansdown Park, National Art Gallery, Royal Canadian Mint, etc. so you can plan where you want to get off and a bus will be back every... More 

Helpful?
Thank HousePlantD
Grayline1, Administrative Assistant at Gray Line Ottawa, responded to this review

Thank you for booking with GrayLine Ottawa. We are very happy that you enjoyed the tour and it was a priviledge to serve you We hope to see you in the near future. Please let everybody know of our excellent tours. Again thank you. More 

London, United Kingdom
Level Contributor
146 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 93 helpful votes
2 of 5 bubbles Reviewed 12 October 2016

Well, we've done these tours in quite a few places. Apart from anything else, they can be a good way of orienting oneself in the city, picking up some background and deciding where to explore more fully later. Unfortunately not in this case! The first problem is that the guide was required to run off her spiel in English and... More 

Helpful?
1 Thank samarangba1
Grayline1, Administrative Assistant at Gray Line Ottawa, responded to this review

We thank you for choosing GrayLine Ottawa. We are sorry to hear that you did not enjoy the tour. We take comments seriously so we can improve in the near future. Again, thank you. More 

Prince Albert, Sask.
Level Contributor
117 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 10 October 2016

Loved this bus tour! The staff at Grey Line are totally awesome! From Helene booking our bus pick up at the hotel to the bus driver to the guide. They totally exceeded our expectations. Loved sitting in the upper deck of the bus. The guide and bus driver were witty and passed on so much extra insight to our country's... More 

Helpful?
Thank 59Sheryl
Grayline1, Administrative Assistant at Gray Line Ottawa, responded to this review

Thank you so much for the great review. We are very happy that you loved your experience with GrayLine Ottawa and we hope to see you and yours in the near future. Again, thank you for choosing GrayLine Ottawa. More 

Canada
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 8 October 2016

Went on the Hop on off land water sightseeing trip via Grayline. Trip was fantastic!! Weather was great as we sat on the upper level for the informative tour. Learned alot!!! The water tour was also beautiful and informative. Ottawa is gorgeous!!

Helpful?
Thank oshawafamily
Level Contributor
10 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 October 2016

This is a great way to explore the city in a day. I highly recommend some museum passes to allow you to capture all the city has to offer. Hop-on, hop-off is a great concept, with a sufficient number of buses running throughout the day to allow you ample opportunity to see the city's most attractive sights and sounds. I... More 

Helpful?
Thank David E
Grayline1, Administrative Assistant at Gray Line Ottawa, responded to this review

Thank you for choosing Gray Line Ottawa. It is great to hear from our customers and even better when they enjoyed the tour. We hope to see you again next season. Have a nice winter. Thank you. More 

Cardiff, United Kingdom
Level Contributor
132 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 6 October 2016 via mobile

A great way to see the city but stops are only every hour which can leave you waiting a long time for the next one. Very knowledgeable guides on board. You can but a one day or two day ticket. Covers alot of the city. I did find it expensive though.

Helpful?
Thank Rugbynugget
Caledon, Canada
Level Contributor
86 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 4 October 2016

This bus tour is a great way to scout the city, picking out places where you would like to spend more time. The tour guide was great, fluent in both English and French. Giving plenty of facts about the city. The driver was a different story, running at least two red lights along with 4 other moving violations. As a... More 

Helpful?
Thank Paul H
Grayline1, Gérant at Gray Line Ottawa, responded to this review

Thank you for contacting Gray Line Ottawa. We appreciate your feedback and we would like to know the name of the driver or the description. We will have a meeting with all of our drivers and strongly let them know that the customers' safety are the most important thing. Again thank you. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line Ottawa and other visitors
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Sudbury, Canada

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?