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Rosewater Spa of Oakville

156 Church St, Oakville, Ontario L6J 1M9, Canada
+1 905-338-7724
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Review Highlights
Horrible First Impression = Last Impression

You have one chance to make a great first impression. Unfortunately this Spa failed horribly... read more

Reviewed 5 days ago
Shanna J
Disappointing

I found it to be very disappointing. No matter how basic the treatment at a spa is, I am used to... read more

Reviewed 2 weeks ago
120xxxxx
,
Ontario, Canada
Read all 47 reviews
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Overview
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At the Rosewater, centuries old European skin and body care techniques are used to soothe, soften and invigorate your body, mind and soul. The Rosewater was created to set a new benchmark for personal spa services in Oakville and Burlington. We are dedicated to offering men and women the opportunity to create more balance and fulfill their personal health goals, while in a gracious atmosphere of casual elegance.
  • Excellent21%
  • Very good12%
  • Average14%
  • Poor21%
  • Terrible32%
2 weeks ago
“Disappointing”
10 Jul 2017
“Disappointed”
Closed Now
All hours
Hours Today: 09:00 - 20:00
LOCATION
156 Church St, Oakville, Ontario L6J 1M9, Canada
CONTACT
Website
+1 905-338-7724
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Reviews (47)
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1 - 10 of 47 reviews

Reviewed 5 days ago

You have one chance to make a great first impression. Unfortunately this Spa failed horribly. Competition in Oakville is fierce, so keeping and acquiring new clients should be a priority. I had arrived for my 1st time ever to his Spa today at 11:25 (after...More

Thank Shanna J
Reviewed 2 weeks ago

I found it to be very disappointing. No matter how basic the treatment at a spa is, I am used to leaving feeling pampered and I left Rosewater Spa feeling like they ticked the boxes of what they needed to do and that is it....More

Thank 120xxxxx
Reviewed 11 July 2017

I have been to this spa once before and liked it. Their service has definitely gone down hill and the treatment was just okay. I was celebrating my birthday. I had told them when I booked. Customer service was poor from my arrival to the...More

Thank shazaf2017
LizB218, Owner at Rosewater Spa of Oakville, responded to this reviewResponded 12 July 2017

We are very sorry to hear that you were disappointed with your experience. I would be most grateful to you if you would kindly email us or call us directly in order to rectify and/or share the specific details. Thanking you in advance! Liz Belford,...More

Reviewed 15 February 2017 via mobile

Overrated and overpriced, The deep tissue massage was okay. The facial a little better and the best part was the complimentary steam room. I won't go again.

2  Thank Lana D
Reviewed 14 February 2017

Had planned a Spa day with friends to celebrate birthdays. Spa services were good. The ambiance and setting nice but the person working the front desk could use extensive customer service training. No smiles greeted us at the door. No robes or slippers were provided...More

1  Thank ReviewerGirl2017
Reviewed 31 October 2016

I booked "Rendezvous for Two" for Monday, October 17th. My wife and I have an 8 month old son (our first). I booked the day off work, and we arranged for someone to watch our son for the afternoon. The day before our appointment, someone...More

3  Thank Devon M
Reviewed 12 September 2016

We were running a bit behind and very nervous about missing our appointment. I was scheduled for a hot stone massage, and after talking with the therapist determined that a mix with a deep tissue massage would be best. I have a lot of issues...More

1  Thank Amy K
Reviewed 15 August 2016 via mobile

I have been coming to this spa for 2 years now, massage and mani/pedi services delivered by lovely staff. The owner who periodically works the front desk needs to step aside. She is not service oriented, grumpy and plain rude. Perhaps a day being pampered...More

6  Thank JenBaron-JJ
LizB218, Owner at Rosewater Spa of Oakville, responded to this reviewResponded 26 August 2016

I am so sorry that I let you down at the Rosewater. In order to change the behavior I manifested that day towards you at the front desk, I would be most grateful if you would call me directly with the specifics. My favourite part...More

Reviewed 10 August 2016 via mobile

First visit. Friendly staff. Rating 3.5. Had massage in couples room downstairs. Massage was good. Room was dimly lit and quiet. Had pedicure downstairs. Massage chairs are new and have many settings. I expect this upscale spa to offer more than nail salons. A few...More

Thank Elaine J
Reviewed 22 July 2016 via mobile

I've been to this spa many times and always see Sandra for my massages. She's professional and highly skilled. I always have a great experience!

Thank JoyM1966
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