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91 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-7753
Review Highlights
Something not quite right here.

Odd place. Some nice things mixed in with rather cheap goods but both priced similarly. Overpriced... read more

Reviewed 3 weeks ago
Toronto, Canada
via mobile
Great place: Negative reviews are nuts

I just looked at the totally CRAZY negative reviews. This is one of my wife's favorite shops... read more

Reviewed 10 April 2017
Buffalo, New York
via mobile
Read all 26 reviews
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  • Excellent34%
  • Very good15%
  • Average3%
  • Poor3%
  • Terrible42%
19 Aug 2016
3 weeks ago
“Something not quite right here. ”
Suggested Duration: < 1 hour
91 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-7753
Write a Review
Reviews (26)
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1 - 10 of 26 reviews

Reviewed 3 weeks ago via mobile

Odd place. Some nice things mixed in with rather cheap goods but both priced similarly. Overpriced, really. Reading previous reviews of the owner's rudeness didn't surprise me. The sales ladies seem afraid of him. Also it is like he's doing you a favour by letting...More

1  Thank JetGirl49
Reviewed 10 April 2017 via mobile

I just looked at the totally CRAZY negative reviews. This is one of my wife's favorite shops. Wonderful selection of clothing (especially "Cut Loose" brand). The staff is ALWAYS nice. Sweet and very helpful. The negative reviews are complete nonsense. I suspect they are phony...More

2  Thank Jonmun
Reviewed 13 March 2017 via mobile

Hi, Today I visited a store in Toronto. "RUSSEL'S" at Niagra on the lake. I purchased a head pieces in black felt. The sales assistant was THE RUDEST PERSON I HAVE EVER MET! (I think he was the owner) I asked for a possible discount...More

2  Thank Bernie M
Reviewed 11 March 2017

I was on vacation with my husband in Niagara on the Lake, after reading the reviews I was truly curious and wanted to see for myself what all the "hype" was about. We spent the following day walking up and down Queen St visiting shops...More

1  Thank Stephanie C
Reviewed 21 February 2017

I was welcomed with "YOU DON"T HAVE A PLACE HERE" after walking in a few seconds later pushing a regular-sized baby stroller. Shocked and humiliated I stared at the staff as he unapologetically showed me the way out. I was so distraught that I left...More

3  Thank Maggie R
Reviewed 19 August 2016

Russell's has a great location in the middle of everything on Queen Street and has a nice inviting façade specializing in women's clothing and accessories.It had a little bit of vintage store look and my wife just wasn't interested in much inside.

Thank Mark G
Reviewed 8 August 2016

I entered the premises and encountered a lovely sales associate - discussed the weather etc. I enquired if the upstairs was closed - the owner promptly said "that's what the cord means" - Of course I agreed, but overheard him and his lovely sales associate...More

11  Thank sweeneylol
Reviewed 16 February 2016

Last Saturday my partner and I visited this store and were met with a female, hostile worker. She told my partner to leave his drink on the counter and tried and failed with her dry wit to say if his coffee had Bailey's in it...More

12  Thank avidtraveller02
Reviewed 22 December 2015 via mobile

Went into this store and first off got a weird vibe from the owner when he took my grandmothers umbrella out of her hands and said I will take this so the floor doesn't get ruined. We were just looking around and there were sales...More

11  Thank eired146
Reviewed 3 November 2015

I will be happy to recommend any anyone to stop into this store, the clots are very nice, the staff were very friendly, we have been in this store a couple of times, there is lots to see.

2  Thank 282Juliette282
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