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Review Highlights

Russell's has a great location in the middle of everything on Queen Street and has a nice inviting... read more

Reviewed 19 August 2016
Mark G
Catonsville, Maryland
Something not quite right here.

Odd place. Some nice things mixed in with rather cheap goods but both priced similarly. Overpriced... read more

Reviewed 2 May 2017
Toronto, Canada
via mobile
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Traveller Overview
  • Excellent35%
  • Very good14%
  • Average3%
  • Poor3%
  • Terrible45%
9 Oct 2017
“Don’t believe the negative reviews.”
8 Aug 2017
“Store from He'll!”
Suggested duration: < 1 hour
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91 Queen Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-7753
Top Selling Tours & Activities in and around Niagara-on-the-Lake
from USD 27.20
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from USD 102.30
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from USD 10.90
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from USD 140.75
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Most Helpful Positive Review
Reviewed 24 July 2013

Russell’s is a relatively new boutique to Queen St. (formerly the Dansk Outlet) with a colourful array of items from which to choose on two floors, and rather well displayed at that. As a local, I have found this shop is an excellent place to...More

4  Thank Ciaran49
Most Helpful Critical Review
Reviewed 10 July 2014

I work very hard for my money and on my birthday I was looking forward to treat myself to a top I had looked at the week before I went in the store happy money in hand to buy this expensive top the sales staff...More

19  Thank Paula D
Reviews (28)
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1 - 10 of 28 reviews
Reviewed 9 October 2017

I finally made it to Russell’s. I’m a big fan of Magnolia Pearl and was delighted to find that Russell’s carries a lot of this line. The staff was more than helpful. It was an enjoyable experience. Even though I’m more than three hours away,...More

Thank tjmadis0n
Reviewed 9 August 2017

We have shopped in NOL 12 yrs now. I always shop at Russell's and most years spend between $100-$200, or more. I boasted about this stores decor and clothing to my friend. She and I went in and were told the upstairs was closed because...More

1  Thank MakielJM
Reviewed 2 May 2017 via mobile

Odd place. Some nice things mixed in with rather cheap goods but both priced similarly. Overpriced, really. Reading previous reviews of the owner's rudeness didn't surprise me. The sales ladies seem afraid of him. Also it is like he's doing you a favour by letting...More

1  Thank JetGirl49
Reviewed 10 April 2017 via mobile

I just looked at the totally CRAZY negative reviews. This is one of my wife's favorite shops. Wonderful selection of clothing (especially "Cut Loose" brand). The staff is ALWAYS nice. Sweet and very helpful. The negative reviews are complete nonsense. I suspect they are phony...More

3  Thank Jonmun
Reviewed 13 March 2017 via mobile

Hi, Today I visited a store in Toronto. "RUSSEL'S" at Niagra on the lake. I purchased a head pieces in black felt. The sales assistant was THE RUDEST PERSON I HAVE EVER MET! (I think he was the owner) I asked for a possible discount...More

3  Thank Bernie M
Reviewed 11 March 2017

I was on vacation with my husband in Niagara on the Lake, after reading the reviews I was truly curious and wanted to see for myself what all the "hype" was about. We spent the following day walking up and down Queen St visiting shops...More

2  Thank Stephanie C
Reviewed 21 February 2017

I was welcomed with "YOU DON"T HAVE A PLACE HERE" after walking in a few seconds later pushing a regular-sized baby stroller. Shocked and humiliated I stared at the staff as he unapologetically showed me the way out. I was so distraught that I left...More

5  Thank Maggie R
Reviewed 19 August 2016

Russell's has a great location in the middle of everything on Queen Street and has a nice inviting façade specializing in women's clothing and accessories.It had a little bit of vintage store look and my wife just wasn't interested in much inside.

Thank Mark G
Reviewed 8 August 2016

I entered the premises and encountered a lovely sales associate - discussed the weather etc. I enquired if the upstairs was closed - the owner promptly said "that's what the cord means" - Of course I agreed, but overheard him and his lovely sales associate...More

12  Thank sweeneylol
Reviewed 16 February 2016

Last Saturday my partner and I visited this store and were met with a female, hostile worker. She told my partner to leave his drink on the counter and tried and failed with her dry wit to say if his coffee had Bailey's in it...More

13  Thank avidtraveller02
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