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100 Fountain Spa

48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-2123
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Review Highlights
Excellent spa treatments, estheticians and massage therapists!

Totally recommend Adam for his excellent neck massages and Carri & Stacey for their facials! Can't... read more

Reviewed 19 March 2016
doris455
,
Mississauga, Canada
Day at the spa - sooooo disappointed

My sister and I spent the afternoon and evening at the spa last weekend and will never return... read more

Reviewed 14 February 2016
ldd1975
,
Fergus, Canada
via mobile
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Overview
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100 Fountain Spa is a long-time favorite for locals and travelers alike. This 13,000 sq. ft. spa was renovated in 2006 and remains one of the finest and top-rated spas in North America. Enjoy its plush spa lounge overlooking the outdoor hot springs as you await your spa pleasure. The luscious interior boasts a rich colour palette complemented by textural stone accents, soft trickling water features and the warmth of elegant woodwork. Indulge in a wide range of aesthetic and body treatments including reflexology, body wraps and signature Vinotherapy spa treatments using grapes from local vineyards. As well, unwind in our year-round outdoor hot springs and indoor saltwater pool during your stay.
  • Excellent56%
  • Very good21%
  • Average13%
  • Poor9%
  • Terrible1%
Travellers talk about
“hot springs” (37 reviews)
“outdoor pool” (11 reviews)
“couples massage” (12 reviews)
LOCATION
48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
CONTACT
Website
+1 905-468-2123
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Reviews (126)
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41 - 50 of 126 reviews

Reviewed 19 March 2016

Totally recommend Adam for his excellent neck massages and Carri & Stacey for their facials! Can't wait to come back and see you.

Thank doris455
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 11 April 2016

Thank you for your kind review doris455 We are so luck to have Adam, Carri and Stacey as part of our amazing spa team. We look forward to seeing you soon :) Vanessa Director of Spa Operations

Reviewed 14 February 2016 via mobile

My sister and I spent the afternoon and evening at the spa last weekend and will never return! Pillar and post spa gave vintage a bad name last weekend. The pool and spa were noisy, over populated with rude patrons donning swimsuits way too small,...More

2  Thank ldd1975
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 7 March 2016

Thank you for your Feedback Idd1975, we are lucky to have Rodger as part of our team and we are happy to say we have just completed some décor upgrades at our Spa and Hot Springs. We do hope you come back to try our...More

Reviewed 4 February 2016 via mobile

It's a beautiful spa, and the hot springs are heavenly but I found the treatments over priced. The rooms are not quiet, and I didn't find a difference between the quality of their mani pedis and those I can get for 1/2 the price in...More

1  Thank AllieClash
Reviewed 11 January 2016

Staff were extremely friendly and professional. The pedicure was great. The reflexology treatment was amazing. Very relaxing and soothing atmosphere. The only downfall of the spa is the outdoor hot springs. It is so busy that you cannot get in and it is overcrowded. Having...More

1  Thank BracebridgeDee
Reviewed 31 December 2015

Visited Pillar & Post recently for my massage treatment. Massage therapist was very professional and extremely friendly. Definitely enjoyed my massage treatment however the Spa itself needs a lot of improvement particularly woman's change room. The spa was extremely busy, bath robes and slippers drawer...More

4  Thank TardissPrincess
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 4 January 2016

Dear TardisPrincess, Thank you for taking the time to review our Spa, your feedback is vital to the future of our operations and we are always striving to improve. We are very proud to have such a great team of therapists, estheticians, nail techs, spa...More

Reviewed 13 November 2015

We celebrated our anniversary with a couples massage and enjoyed the massages and amenities. We took advantage of the fireplace lounge, outdoor pool and hot springs which were all really nice (although there were no towels at the outdoor pool). It was quite busy on...More

Thank Liz8687
Reviewed 12 November 2015

We spent the good part of the day relaxing in the salt pools, whirlpools, indoor and outdoor pools. Lovely!

Thank 294happytraveller
Reviewed 20 October 2015

I enjoyed my massage here. The therapist I had was great, she was both personable and professional. The general atmosphere and customer service is only just "okay". To begin with, when I arrived there was no explanation as to where to find the supposed amenities....More

2  Thank Memie H
Reviewed 12 October 2015

Overall the ladies locker room is getting dated. The rug outside the showers was nasty. There was not a bathing suit wringer which is a must to any high end spa in my opinion. The make up area was very small. The hot springs pool...More

1  Thank sket101
Reviewed 5 October 2015

Had a wonderful massage by a very skilled therapist. Super friendly, but still respected that we wanted to relax and have quiet during the massage. Great atmosphere, will definitely go back.

Thank Jeff M
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 6 October 2015

Thank you for taking the time to review our Spa Jeff M. We are so lucky to have a great team of skilled therapists. We look forward to seeing you again soon! Thank you, Have a beautiful day! Vanessa Tierney Director of Spa Operations

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Questions & Answers
sher04
4 August 2017|
Answer
Response from SmoochieAndTweety | Reviewed this property |
Would definitely book ahead, the spa is very popular and busy, wouldn't want you to be disappointed. Staff is super friendly and will help answer any questions you may have.
0
Votes
Stephanie L
25 October 2016|
Answer
Response from Vanessa T | Property representative |
Thanks for your question, we try to keep the outdoor pool open as long as possible. Last year we kept it open until November. It is heat to approximately 86 degrees. Children are welcome at the indoor saltwater pool... More
0
Votes