We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 9:00 am - 6:00 pm
Save
Share
Review Highlights
Relaxing and attentive service

My wife and I had a deep therapeutic massage which was amazing. My wife also had a pedicure which... read more

Reviewed 13 March 2018
Carlos R
via mobile
Calming, attentive and friendly

My husband had a 90 min. massage while I had a mani/pedi. Prices were on par with any spas back... read more

Reviewed 4 January 2018
catrina391
,
Ottawa, Canada
Read all 39 reviews
1
All photos (1)
Full view
Traveller Overview
  • Excellent43%
  • Very good33%
  • Average12%
  • Poor10%
  • Terrible2%
Travellers talk about
About
Closes in 10 min
Hours Today: 9:00 am - 6:00 pm
See all hours
Local Weather
Powered by Weather Underground
23°
12°
Aug
19°
Sep
12°
Oct
Contact
6 Picton Street | at the Prince of Wales Hotel, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Website
+1 888-669-5566
Top Selling Tours & Activities in and around Niagara-on-the-Lake
from USD 122.90
More Info
from USD 10.90
More Info
from USD 102.30
More Info
from USD 149.95
More Info
Reviews (39)
Filter reviews
39 results
Traveller rating
16
13
5
4
1
Traveller type
Time of year
LanguageEnglish
16
13
5
4
1
Show reviews that mention
All reviewscouples massagechange roomsprince of wales hoteltherapeutic massagepool and hot tubrmtsmasseusefireplaceanniversary
FilterEnglish
Updating list...
1 - 10 of 39 reviews
Reviewed 13 March 2018 via mobile

My wife and I had a deep therapeutic massage which was amazing. My wife also had a pedicure which was well done. Atmosphere was appropriate and the people were warm and capable.

Thank Carlos R
Reviewed 20 February 2018 via mobile

I had a 75 minute mud wrap from Candice . It was amazing !!!! She was very informative about the products and what works best with my skin . Very attentive and wonderful at my application ! Highly recommend this spa and this esthetician !

1  Thank Justine W
Reviewed 4 January 2018

My husband had a 90 min. massage while I had a mani/pedi. Prices were on par with any spas back home. Candice was excellent and I very much enjoyed our conversation. Not sure if the aestheticians are on a strict time limit per treatment but...More

Thank catrina391
Reviewed 4 January 2018

We visited the spa for a couples massage and side-by-side pedicure. Our RMTs and nail techs were wonderful and the services were great. It's hard to complain about getting a message and pedicure! However, the prices are very high for a spa of this caliber....More

Thank JDD313
Reviewed 29 December 2017

Visited: December 21, 2017 My wife and I had a couples massage. The atmosphere of the spa was as expected - but nothing over the top. The masseurs were pleasant and performed well enough. But truthfully, especially given the price being about double what we...More

Thank Bill K
Reviewed 19 September 2017

Decided to indulge in a massage while on an anniversary gift package getaway; arrival time delayed due to traffic but gracious spa employee rearranged appointment time; spa provided lovely changeroom & robe, then peaceful lounge with delicious tea. Masseur professional and very good, good conversationalist...More

Thank FellowTraveller2016
Reviewed 1 September 2017

Was in Niagara on the lake to visit friends and decided to spend two nights at the Prince of whales hotel which is amasing! Went to their spa the Secret Garden spa for a relaxing few hours including a massage. John G was my therapist...More

Thank davidsC1058ML
Reviewed 17 August 2017 via mobile

Got a couples massage and had a very enjoyable time. Used the salt water pool, hot tub and sauna and all were clean and refreshing. Not sure what the negative reviews are all about. The change rooms, robe, slippers and waiting area were all great...More

Thank Shanir J
Reviewed 12 July 2017

My wife and I were in Niagara on the lake to celebrate our 10th anniversary. We stayed at the Charles Hotel which gave us access to the Secret Garden Spa at the Prince of Wales Hotel. I pre purchased the spa package as part of...More

3  Thank ralphrg
Reviewed 15 January 2017 via mobile

Nice facility with great RMT's and nice atmosphere. A little overpriced in my opinion, but there's no denying the spa is within one of the most lovely hotels in all of niagara on the lake. Thanks to the staff for giving us a great time...More

Thank KasiaL1
View more reviews
Questions & Answers
Get quick answers from Secret Garden Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines