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Plaza Premium Lounge

Closed Now: 5:00 am - 10:30 pm
Open today: 5:00 am - 10:30 pm
Review Highlights
A Good Experience

Our sons took us here as their guests while we prepared for our (late) departure to the Turks. This... read more

Reviewed 9 April 2018
GPaCalgary
,
Calgary
Good place to relaxe

We had a 6 hour layover on our way to Cuba. The food was so so but all in all it was okay. The... read more

Reviewed 27 March 2018
Bonnyfeet
,
Taarnby, Denmark
Read all 12 reviews
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Traveller Overview
  • Excellent16%
  • Very good33%
  • Average43%
  • Poor0%
  • Terrible8%
8 Apr 2018
“A Good Experience”
26 Mar 2018
“Good place to relaxe”
About
This lounge is conveniently located just past security screening on Domestic Departures Level 3. An American Express branded area is located within the lounge for the benefit of certain American Express premium charge card holders. The lounge, with...more
Closed Now
Hours Today: 5:00 am - 10:30 pm
See all hours
Suggested duration: 2-3 hours
Contact
| Level 3, Domestic Departures, Terminal 1, on the right after security, Mississauga, Ontario L5P 1B2, Canada
This attraction is at Toronto Pearson Intl Airport
Website
+1 416-776-2646
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Reviews (12)
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1 - 10 of 12 reviews
Reviewed 24 November 2018 via mobile

First visit to the plaza premium lounge in t3 international departures. Food (what little there was) was cold and unappealing. Some kind of an egg frittata that had no flavour, turkey bacon and Individually wrapped slices of wonder bread and and very little fruit. Many...More

Date of experience: November 2018
Thank MarkInward
CanadaPPG, Manager at Plaza Premium Lounge, responded to this reviewResponded 27 November 2018

Dear Valued Guest, Thank you for your review. We are sorry that your very first visit at our lounge wasn’t a good experience. Regarding the breakfast menu we served, we do ensure the hot food are kept on top of an induction Cooktop at the...More

Reviewed 9 April 2018

Our sons took us here as their guests while we prepared for our (late) departure to the Turks. This is a good spot to spend a few hours, although I do not think that it is worth the $50 non-member rate for up to a...More

Date of experience: April 2018
Thank GPaCalgary
William L, Manager at Plaza Premium Lounge, responded to this reviewResponded 10 April 2018

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. Please be assured that your comment on our food service and pricing will be shared and reviewed by our operation team and...More

Reviewed 27 March 2018

We had a 6 hour layover on our way to Cuba. The food was so so but all in all it was okay. The price was fair and having 'free' drinks and food was nice instead of having to sit in 'public'More

Date of experience: January 2018
Thank Bonnyfeet
William L, Manager at Plaza Premium Lounge, responded to this reviewResponded 28 March 2018

Dear Valued Guest, Thank you for taking the time to share your valuable feedback with us. Please be assured that your comment on our food service will be shared and reviewed by our operation team and Chef to see what we can do to improve...More

Reviewed 7 March 2018 via mobile

My wife and I visited here on a 3 hour stop over and although it was fairly busy we did manage to find a few empty chairs. There was a small but tasty selection of hot foods , salad and dessert to satisfy our appetite....More

Date of experience: February 2018
Thank beach2011_11
William L, Manager at Plaza Premium Lounge, responded to this reviewResponded 8 March 2018

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. It is my honour to know that our service have earned your appreciation. Please be assured that we will share your comment...More

Reviewed 19 January 2018

The staff at Plaza Premium Lounge are super professional. The lounge is comfy and offers great views of the air field & gates 29-31. The food is always fresh and the drinks are great. A Great way to unwind before a flight. If you have...More

Date of experience: November 2017
Thank 522pattik
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 23 January 2018

Dear Valued Guest, Thank you very much for your great review in regards to your recent stay with our plaza premium lounge. It is my honour to know that you are benefited from our accommodations. Nothing would please us more than receiving compliments from our...More

Reviewed 6 January 2018

Could use some more seating but serves a purpose when you can find somewhere to sit. Food is generally good with a good selection of beverages.More

Date of experience: October 2017
Thank Chrissy B
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 8 January 2018

Dear Valued Guest, Thank you very much for your great review in regards to your recent stay with our plaza premium lounge. It is my honour to know that you are benefited from our accommodations. Nothing would please us more than receiving compliments from our...More

Reviewed 19 October 2017

Yes travelling again and enjoying the lounge as it was a late evening flight. The help yourself drinks were plentiful both alcoholic and non alcoholic, and with flight delays the lounge was packed we had to sit across from strangers and make friends. Not so...More

Date of experience: October 2017
Thank chickandbeast
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 20 October 2017

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. We would like to apologise for the shortcomings in quality of our facilities and food option, Please be assured your feedback will...More

Reviewed 11 October 2017

lounge is very small, front desk staff very helpful and friendly. limited choices of snacks and drinks even though i never found any water. had everythnig else but water. being a PP member it was free for me and my wife so it was worth...More

Date of experience: October 2017
Thank Bern C
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 12 October 2017

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. We would like to apologise for the shortcomings of food option, Please be assured your feedback will be shares with specific department...More

Reviewed 28 September 2017

We were a little disappointed in this lounge compared to Terminal 3. They serve you and it seems like they are monitoring\limiting your beverages and some foods. No we are not big drinkers. But we do like a good drink. The food seems to cater...More

Date of experience: April 2017
Thank Ruby W
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 1 October 2017

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. We would like to apologise for the shortcomings in quality of our facilities and food option, Please be assured your feedback will...More

Reviewed 25 May 2017 via mobile

I do appreciate they are constantly updating facilities I just wish the temporary location was more. desirable The air conditioning could not be regulated.it was too hot. The nearby washrooms.were.awful I asked they be cleaned. The full selection was not there They should have discounted.the.experience...More

Date of experience: May 2017
Thank chickandbeast
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded 26 May 2017

Dear Valued Guest, Thank you very much for taking the time to write on TripAdvisor of your recent stay with us at our T1 international temporary lounge. Your feedback is valuable to us and only through your thoughtfulness are we able to reflect and improve...More

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