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The Follicle Burlington's Spa

Open Now: 9:00 am - 8:00 pm
Open today: 9:00 am - 8:00 pm
Review Highlights
The follicle

My go to spa. great friendly staff, clean environment and quality services. I can’t wait for my... read more

Reviewed 17 May 2018
Jacqueline A
via mobile
Great Service

I only got a pedicure, but the staff were very professional and great at providing the service. I... read more

Reviewed 30 April 2018
Waterspout
,
Burlington, Canada
Read all 12 reviews
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Traveller Overview
  • Excellent76%
  • Very good16%
  • Average0%
  • Poor0%
  • Terrible8%
16 May 2018
“The follicle”
30 Apr 2018
“Great Service”
About
The Follicle, Burlington's premier day spa, offers professional treatments in aesthetics, hair care, therapeutic massage, and reflexology. Our experienced staff will personalize your treatments to meet your every need or wish. ​​Our goal is to help...more
Open Now
Hours Today: 9:00 am - 8:00 pm
See all hours
Suggested duration: 1-2 hours
Contact
1-433 Guelph Line | SE corner of Guelph Line & New St, Burlington, Ontario L7R 3L7, Canada
Website
+1 905-681-0277
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Reviews (12)
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1 - 10 of 12 reviews
Reviewed 17 May 2018 via mobile

My go to spa. great friendly staff, clean environment and quality services. I can’t wait for my next appointment.

Date of experience: May 2018
Thank Jacqueline A
Reviewed 30 April 2018

I only got a pedicure, but the staff were very professional and great at providing the service. I would go back again - sign up for their last minute openings!

Date of experience: May 2017
Thank Waterspout
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 1 May 2018

Thank you for your feedback! We look forward to seeing you again!

Reviewed 8 March 2018

A girlfriend planned part of my 40th birthday experience at the Follicle. There were nine friends that joined me there getting a variety of treatments. The staff were so friendly and professional, and we amazingly stayed on time with all of our appointments. It was...More

Date of experience: February 2018
Thank Lisa G
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 9 March 2018

We enjoyed being a part of your birthday celebrations! Providing services for groups are just as much fun for us as it is for the clients! We look forward to seeing you again!

Reviewed 27 May 2017 via mobile

First time at the spa, arrived early, the girl was behind a few minutes - totally fine. When booking appmt for manicure I wasn't sure if I wanted shellac or a regular manicure, told them that I'll pay the extra to get shellac and reception...More

Date of experience: May 2017
Thank Annom1
Lory G, Owner at The Follicle Burlington's Spa, responded to this reviewResponded 28 May 2017

Thank you for your review. It is important to us that you are happy with your service. It is unfortunate that you felt rushed and that the manicure didn't meet your expectations. Your first service with us is your first impression and I hope that...More

Reviewed 13 May 2017

Very nice staff and a great variety of treatments. They aim to please you from head to toe. Slightly pricey but worth it.

Date of experience: February 2017
Thank msaarniit
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 14 May 2017

Thank you for your review. Great customer service is something we work hard at. We look forward to your next visit.

Reviewed 7 April 2017

Professional team and very relaxing environment. Customer service is excellent. I always receive customized information and recommendations.

Date of experience: January 2017
Thank Elizabeth C
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 11 April 2017

Thank you for review! We strive to provide each client with a relaxing and rejuvenating spa experience. We love to share our knowledge of skin, body, and hair health!

Reviewed 19 November 2016

Amazing... I've been going to the Follicle for years and I am so impressed from the moment I walk in, the friendly and professional customer service to the wonderful relaxing facial treatments. I know I'm in great hands with the care of my skin with...More

Date of experience: August 2016
Thank 971teresaw11
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 20 November 2016

Thank you so much Teresa! It's clients like you that make it easy to love what we do. Your trust and confidence in our care is so important to us and we will always strive to make you feel pampered and special.

Reviewed 15 November 2016 via mobile

Went in for a facial to rejuvenate my skin. Left feeling refreshed and with a lot of new useful information. Will return again and again.

Date of experience: April 2016
Thank Judi P
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 19 November 2016

Thank you! We love to share our knowledge of skin care concerns and products with our clients.

Reviewed 1 October 2016

The Follicle is a beautiful place, but the people are what makes it special! I have been going to the Follicle for almost 10 years and I am never disappointed by the team there. I am hoping my hairdresser Debbie never retires! The environment is...More

Date of experience: September 2016
1  Thank Ellen M
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 3 October 2016

Thanks so much Ellen. We always enjoy your visits!

Reviewed 17 August 2016

I try to get a facial once every season. I made an appointment last week for today with Lory. NEVER a disappointment. I always come out feeling like I have been floating on the nice beautiful ocean and feel completely relaxed. My skin more importantly...More

Date of experience: August 2016
1  Thank Jennifer L
Lory G, Manager at The Follicle Burlington's Spa, responded to this reviewResponded 20 November 2016

Thank for your feedback! We love helping you relax and feel rejuvenated! Can't wait to see you for your next Facial!

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